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946 reviews from our car dealer reviews community
Leave a review for Saxton 4x4 Ltd
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946 reviews from our car dealer reviews community

Leave a review for Saxton 4x4 Ltd
Leave a review
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"Great experianc with Steve"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant experience dealing with Steve while purchasing a new car. Polite, patient and took time to explain all the info I wanted. Very professional service and great experience

"Greate sevice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve brough was one of the best sales man I've ever had made me feel I've nown him for years would definitely be buying my next car from him and saxton again worth travelling from reading to chelford to get the car I wonted and what a car thanks to steve and Samson for all there help.

"Steve Brough - Saxton 4x4 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve Brough - Saxton 4x4 Well - I was nervous and didn't want to be over sold a too expensive a vehicle - therefore I checked on various Independent Review sites & found Steve Brough at Saxton 4x4 who came very highly recommended by others We booked a test dive and found a great & very large choice of cars. 2 of my brood loved looking round at the super cars - none sadly that I could afford ! They did however also have plenty of Discovery's - HSE in Black with light leather etc which was exactly what I wanted - well almost They added the darkened windows and tow bar etc in 3.5 days - I had an important luncheon on Friday that I just HAD to have the new car for - and they did it ! He basically did everything I needed and took my cheek and stoooopid questions in his stride When a light came up after I left he answered straight away what it was (son had left the bonnet not quite shut) - I do not recommend lightly at all and run my own business on recommendations for all my new business so I am aware how important it all is. In that light I fully recommend Steve Brough & Saxton 4X4 and will recommend on to everyone I see Thanks Steve - see you around 3 years time Jules Sismey Williamson

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"My new car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve brought sold me my new car and what a honest and friendly guy, he made the dealership feel like it was suposred to, like some one cares about you without trying to just get you out the door as quick as possible so I take my hats off to Steve for all his help and kindness this company needs more steves

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"Great cars and good price - lovely staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was very hard for me to choose the best car for me as i dont really know much about cars / i was welcomed by two lovely ladies at the desk and helped and advised about the cars in the showroom by stephen brough and Rob at saxtons in chelmsford .They had a huge selection of nice cars, Stephen was knowledgeable and keen to advice and help , i test drove 5 top of the range cars . Superb service , they gave me all the time I needed and I was extremely satisfied with the car I finally chose -a LAND ROVER . stephen explained my options for purchase and he also saved me more money Thank you Stephen and Rob !

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+1 Found this review helpful
"Great service and comunication "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dealt with Steve Brough who was excellent. He awsered all my questions about the vehicle regarding importing etc as this was a LHD vehicle as I was buying to send abroad. The description was spot on and the car was even better than I expected. I was amazed of the selection of 4x4 vehicles and would highly recommend a visit to Saxton if you buying a 4x4 as this will save you a lot of time and money in the long run All the staff are friendly and welcoming and there is no hard sell. Overall an enjoyable experience and many thanks

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"Great choice backed up by non-pressured "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Am awaiting my finance but hoping to pick up my new rage rover sport next week! Both the guys I dealt with were professional and no pressure- a pleasure to deal with.

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"Best selection of vehicles"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Walk through the doors of the dealership and you are presented with, what only can be described as the best selection of 4x4s to be found anywhere. Reasonably priced and well prepared to near perfect condition. Helpful staff from Sales through to handover. If you're fed up with main dealers I'd highly recommend trying Saxton 4x4.

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+3 Found this review helpful
"AVOID CROOKS AT WORK"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a ranger rover vogue (Kahn) in 2016 at the time I thought the car was in an excellent condition but since then all I have had has been problems! They asked me for a 5 star review in order to change the windshield that when they delivered had a chip in it! So I gave them 5 star then but now I'm changing it. Since then I have spent over £4000 on failing air bags, cracked side steps, cracked alloy wheels that were poorly repaired and almost sent me to barriers at 80 miles an hour. This is all in 1 year! Their warranty RAC or not doesn't mean anything they don't take responsibility for anything and say speak to Saxton who don't want to know. I don't write reviews but I am angry please avoid these guys if you care about your money. Their cars are unsafe and not worth the money you spend on them. Good luck to those who won't see this review

John roberts in response to AVOID CROOKS AT WORK

After seeing so many negative reviews and awful issues with getting deposits back to which people are owed, i will not being going anywhere near these .

henry brown in response to AVOID CROOKS AT WORK

wow. I'm so glad I read these reviews..what with 50k burning a hole in my pocket...

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"Abysmal Customer Service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been warned that Saxton have terrible after sale care but I didn’t expect to have issues even viewing the car! A month ago I paid a holding deposit on a £26k car until I could get to the showroom to view it. Despite advising our expected arrival time days in advance, we waited half an hour before anyone even acknowledged our presence. The salesman brought the car round then walked off with the keys while her served other potential customers. We had to ask for a spec list for the car, which was eventually printed out on a scruffy A4 sheet. After a test drive & experiencing Saxtons godawful customer service first hand, we decided not to buy the car. We explained why and asked for a refund of our deposit to which the salesman agreed. A month later we still await a refund, and have had to take legal action. Do not give this company your time or money, it will cost you considerably in both!

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Dealership Information

UK’s number one used 4×4 dealership

Saxton 4×4 is the UK’s number one independent 4×4 dealership, having traded in the world’s leading marques for over fifty years. We are proud to be an official Overfinch, Kahn, Urban and Onyx centre, offering a diverse range of expertly modified 4×4s and specialist cars. Our state of the art showroom is the largest of its kind in the UK, scaling over 100,000 square foot and houses more than one thousand prestige vehicles and premium brand 4×4s. You will find the most prestigious 4×4s handpicked from the likes of Land Rover, Porsche, Audi, BMW, Mercedes-Benz, Jaguar, Volvo, Volkswagen and many more over two floors, all under cover. So whatever the weather you can view our vehicles all year round.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1970

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
946 reviews4.6 out of 5 stars — Rated Excellent
Excellent
839
Very Good
24
Average
11
Poor
21
Terrible
51

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    Contact Information

    Address

    Saxton 4x4 Ltd
    Westway
    Chelmsford
    Essex
    CM1 3BH

    Get in touch

    01245 351234
    http://www.saxton4x4.co.uk

    Opening times
    Mon 09:00 - 21.00
    Tue 09:00 - 21.00
    Wed 09:00 - 21.00
    Thu 09:00 - 21.00
    Fri 09:00 - 21.00
    Sat 09: 00- 18:00
    Sun 09:00 - 17:00

    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    51%
    Percent of reviews responded to by this dealer

    Additional Information About Saxton 4x4 Ltd

    Company Formed: 1970
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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