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62% Recommend
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45 reviews from our car dealer reviews community
Leave a review for Scott Baillie Cars Tollcross

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45 reviews from our car dealer reviews community

Leave a review for Scott Baillie Cars Tollcross
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"Terrible"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car was clean inside and out. Everything else was terrible. Spent 2k on it so far. Came with an mot no advisories and when I took the time took into past mot's the same date as the current mot was another mot earlier in the day which had serious faults. Wouldn't buy anything from Scott Baillie Cars without having a mechanic look over it. They're cars are polished and valeted but they're clean mot's and 50 point checks are just ticks on paper nothing else.

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"Sold me a dodgy car "
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car broke 6 times I’m 5 months. Bad paint job. Put bad parts into it. Basically the car only looked and felt good for the first few miles after that it was problem after problem.

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"Id Stay away"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a car had oil leaks from day one the had 4 chances to fix it with no success then when I tried to reject the car after 2 weeks they lied through there teeth saying to the finance company they only had back once. They refused to take the car back. I had to battle for 4 months to get my money back. They where a nightmare to deal with

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"Aftercare is a joke "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car 31st Jan 2018 . Problems with car within 7 days . Text and phoned no response !. Had to write letter to get a call . Phoned them back no response . I've opened a case with THE MOTOR OMBUDSMEN now . A car with 46k on clock . Still waiting for service book . Still waiting for problems to be solved . Even the warranty they sold me is a joke . Seeking advice from solicitors as paid full value for a car with low mileage on with service history YET history can't be proven ! ! Therefore my warranty is invalid and sold me a warranty knowing this ! Hhhhmmmmm deceptive selling ! ! ! ! ! ! !

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"first class service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

spoke to Joe on Friday we purchased a vectra. Joe arranged for car to be mot for 1 year and arranged for car to be delivered to me today 18/12/2017 Joe had been fantastic through whole sale of car i bought this car on spec of pictures didnt go through to have a look at it and could not be any happier with it bodywork is perfect inside of car was clean i will be passing his garage on to other people that may be looking for something the service is first class so if anyone is looking for a car go to Scott Baillie cars you wont be dissapointed

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"After sales care"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Black X Type Jaguar from them in May 2017, delighted with the car, had an issue with it but as has a 6month warranty it wasn't a problem to get fixed. I am more impressed with the after sales care I have received since I bought the car from a salesman named Joe. I had bought a private plate for my car after I bought the car from this company, Joe ordered me up the new plate and fitted it, registered it with the DVLA for me. When I have a fault on the car, I was given a courtesy car while mines was being fixed, as Joe stays in a surrounding area to myself, once my car was fixed he retuned my car to my home address for me and picked up the courtesy car, saving me from taking time of my work to pick up my own car. Nothing seems to be a problem to the company, they are really helpful. I have bought from house hold dealerships before and never received the after sales care I have been given by this company. Thanks Joe for all your help. Lorraine

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"Awesome!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good dealership! I am really pleased with how everything wen't when I bought my Dodge Caliber form them in January. It was clean and in good shape and the dealers were really helpful and friendly. I have had no issues with the car or the dealership and I would happily recommend them to anyone.

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"Poor service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These people call themselves car salesman. Scott Baillie Cars sold me a car that had power steering fluid leaking out an when another checked the car I was told I could not drive the car absolute joke of people .. did not care about my safety for me or my kids.

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"Wouldn't recommend "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Firstly i was impressed with service and deal as normal from any experience from a car dealer. Had my car a total of one month and the radiator went causing the water pump to go. Was under warranty so no issues getting that sorted apart from they held on to the car for 3 days which caused a bit of a problem for me to get to work. After another two months a knocking was coming when breaking and took it back to them to no avail they said they would send it to a specialist... changes the shocks on the front! Scott baileys mechanics couldn't do this! 🤔 They didn't have a clue to what it was.... long story short after 5/6 visits to get to the bottom of it I start to get the palm off and so I go down my own route. Straight to finance company and ombudsman. After not me but finance company pay for independent engineer to assess the vehicle, guy comes out I only describe the problem and boom he had it. Takes it a spin and comes back to say not only is this the problem but has been in a bump and things were held together with cable ties! This is a 3.0 lrt car I had for myself so not the safest method to hold thing together on! Also it was not disclosed at point of sale when asked the finance company are informed of this and then proceed to the point the finance company take full responsibility on behalf of their business. Car has been picked up and monies given back to me, as in the word of the finance people "we no longer have dealings with them (Scott Baillie) and will not be in the future" Must say I was happy with the result as I refused to pay for a reg plate to get their name of my car at the time! I just had a horrible time through my experience with them and at the end of the day another business took the shortfall. Don't like seeing anyone lose out even if it is a large finance company but I sure wasn't listening to their stories anymore so took it my way. Never again and will advise anyone I know to stay clear.

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Brendan in response to Wouldn't recommend

Sorry to sound rude but what finance company have you used. Were getting no where with them. We split car payment between cash and finance.

"Sidey"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service from Michael and Joe who ensured that my car sale to them went smoothly and was paid swiftly. Would recommend.

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Dealership Information

Scott Baillie Cars Tollcross is an Independent dealership that is based in Glasgow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Warranty
Ratings
45 reviews3.7 out of 5 stars — Rated Very Good
Excellent
28
Very Good
2
Average
3
Poor
3
Terrible
9

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Contact Information

Address

Scott Baillie Cars Tollcross
1220 Tollcross Road
Glasgow
Lanarkshire
G32 8HH

Get in touch

0141 763 1155
http://www.scottbailliecars.co.uk

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Dealership Statistics

62%
Would recommend this dealer to family and friends
2%
Percent of reviews responded to by this dealer

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