Daniel M, December 2024
"My Lexus purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Kam was awesome. I decided to us the finance for the Lexus, and he made sure to explain every detail in a clear and thorough way, taking the time to ensure I fully understood everything before making my decision. His patience and helpfulness really stood out to me. Now that I have my Lexus, I'm really pleased with it; it’s an incredible car! I already knew I loved them because a colleague has one, and I’ve had the pleasure of being a passenger in it several times. I'm so glad I took the plunge and went ahead with the purchase!
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Martin M, December 2024
"No drama, no surprises"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I took the train to SCS Autos in Watford, and they kindly offered to pick me up at the station, which was a thoughtful touch! I have had my Infiniti Q70 for about a month, and nothing has gone wrong, which is a big win in my opinion. No drama, no surprises!
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Gregg B, December 2024
"Accommodating dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Things are going well with my Jaguar F-Pace. I was running late to see the car at SCS Autos, but Kam went above and beyond by staying outside of working hours to accommodate me. I really appreciated his dedication and the personal touch he provided. The entire transaction was painless, and I’m absolutely thrilled with my purchase. A big thank you to Kam for his wonderful customer service!
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Stephen R, November 2024
"Zero pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great service from SCS Autos in Watford; a no-pressure car buying experience where the staff just leave you to it but are happy to help if required. My Lexus was immaculate inside and out upon inspection, and it had clearly been washed, etc. again upon collection. Jack was great. The car is running perfectly so far, including a recent 1,500-mile holiday, and I believe I've still got a warranty for a bit longer anyway.
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Kayleigh O, November 2024
"Highly recommended "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We had a wonderful experience purchasing our Ford S-Max! Kam was incredibly helpful from start to finish. When we flagged a few minor issues with the car, they were promptly addressed and resolved before the car was handed over to us. We also appreciated the opportunity to take it for a test drive, which helped us feel even more confident in our decision. Now that we’ve had it for a little while, we can honestly say it drives like a dream. We’re absolutely thrilled with our new car and couldn’t be happier with the service we received. Highly recommend!
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Steve, November 2024
"Will be back "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything has been spot on with my new Smart so far! The car is perfect, and Jack was super helpful and made sure everything was sorted out for me.
There was a small hiccup at first—my Smart didn’t come with a three-pin lead, which is kind of essential for an electric car—but SCS Autos really went above and beyond to sort it. They didn’t just leave it at that; they actually went out of their way to get one for me, which I really appreciated. I’m genuinely happy with the whole process. The team at SCS Autos were great, and I couldn’t ask for better customer service. I’ll definitely be coming back when it’s time for my next car.
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Frederick S, November 2024
"Relaxing environment "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very pleased with how Kam conducted the sale. From the moment I walked in, he offered his help but still took a relaxed approach while I was asking. He was close enough to ask questions but not so close that I felt pressured. I was allowed plenty of time to make a decision, and I couldn't have asked for much more from him. As for the car, I'm loving it! I would happily recommend SCS Autos to anyone!
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Orhan O, October 2024
"Wonderful company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was my first time using this dealership, which I discovered through AutoTrader. The standout aspect of my experience was the salesman's exceptional service. He was knowledgeable, friendly, and genuinely eager to assist me in finding the ideal vehicle. The Volvo C40 has been a pleasure to drive, and I am overjoyed with my purchase!
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Venessa, October 2024
"Great purchase for my mother "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We recently purchased a Mercedes for my mother, and she is absolutely over the moon with her new car! We reserved the car online and opted for part finance. Kam, the brilliant salesperson that assisted us, promptly sent a link to fill out the finance application and kept us updated once it was approved. When we visited SCS Autos, Kam let us go for a test drive and guided us through all the paperwork, including the taxing process. The transaction was incredibly easy, and we couldn't be happier with the overall service.
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Justyna P, October 2024
"Nothing I would change "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far, so good with my Infiniti QX70. It is a beautiful car and a pleasure to drive. The staff at SCS Autos were friendly and I was made to feel welcome from the word go. There is nothing I would change about anything, and I'm made up with the way that everything turned out.
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