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Where do I start, just after reading another review someone had made recently I thought it well overdue that I need to make every buyer aware. At first it was great they answered all my questions and was very very helpful so as of that it was plain sailing. The advert for the car was that it had been in no accidents and no panels had been changed, as a car enthusiast I got home instantly and gave the car a clean and ceramic coating to try and protect what I had thought was immaculate paint work, while giving it a thorough clean I began to notice everything wrong, front bumper was a complete different colour to the main body aswell as being cracked under the drivers side light, the passenger front light had been changed, the rear bumper was also the incorrect colour and didn't match!. Then I noticed the rear quarter panel, aswell as not matching the bodywork colour it had been resprayed poorly and has Got water in-between the paint layers which leaves a bubble effect on the paint. So as from what I can gather this car has at some point been in a obvious front and rear collision, if I'd have known the car had been in a collision I'd have stayed well clear as I have 2 very young children that sit in the car. Getting the car fixed under warranty was another challenge , excuse after excuse until finally they caved in after pretty much being pestered by me, so just to make you all aware you will always have a fight on your hands, the rear door lock seized up after not Owning the car long at all, they would pay for the part but refused to pay labour, not only have I got to respray almost the entirety of the car which will cost me thousands but I've now been stuck with repair jobs I have to pocket for, the cars now being thoroughly checked by trusted mechanics for any collision damage. Please buyers beware and do your research . I am a very disappointed customer , to top it off I've been blocked from the salesman from being able to contact him. I'm now debating trading standards for the false advertisement.
I bought a Mercedes E320 from Seymour Pope last year. I was misled about the state of the car and despite assurances that any issues identified in the first few months would be rectified, they have so far refused to help. Make sure you obtain the advisory notes from the MOT certificate they give you with your car and have an independent assessment before completing your purchase.
Absolutely delighted with the service from Seymour Pope. I live in Ireland and was unable to go see or pickup the car but the car was exactly as described and in perfect condition. Philip was very helpful throughout the process and made sure the car was in excellent condition. Couldn't recommend these guys enough and I'd certainly look to buy another car from them. For anyone living in Ireland I used Eirtrans to transport from door to door and also a great service.
I purchased a car from Seymour Pope and dealt with Pierre. He was extremely charming and helpful during the sales process. However, the first morning after collecting the car from Seymour Pope it developed a fault. Pierre's fix to this was to advise me to wait a few days and then he would raise it as an insurance claim as it then looked more genuine! As such as time went by, I was left to deal with this faulty car issue entirely by myself. Still to this day Pierre has not contacted me to see if the car was repaired ok and other than make a phone call to pass this issue to the insurance company, he did nothing! My advice would be wary of this garage as they have no ability to fix issues and when you spend a lot of money on a car and it has a fault the next day after you take it home, you have to question how thoroughly these guys check their cars! My experience was the worst customer service from buying a car to date and believe me I've bought a lot over the years!
Having viewed the car online I went on to view and buy the Mercedes. The car was as described and I really pleased with the deal. They were very professional and very efficient. I could recommend Seymour Pope.
Called in looking for a small car to take the Grandchildren in.... Fell in love with the Mercedes C63 AMG. A smooth deal negotiated... Loving the car from Seymour Pope.
Whilst due to personal reasons I did not complete a car purchase Philip and Pierre at Seymour Pope were attentive and efficient with excellent contact throughout.
Well done Pierre and Seymour Pope. Excellent customer service from first contact to collection of an extremely well presented vehicle as good as any main Porsche dealer could provide. Would not hesitate to recommend them to a friend.
As In the title, Seymour Pope is the best dealership I’ve dealt with, efficiently dealt with all my needs was the easiest px and collect of a new car I’ve ever had...couldn’t have done more for me and highly recommend them will go straight back to them when i change my car again. Simple as that. Thank you.
I did not in the end buy a car from this company as i will await a different model, but i feel i must comment on the way they went more than the extra mile to help me, nothing was to much trouble, Phillp Seymour Pope is a born gentleman and Alex was always at the end of a phone to help, please be advised this company will make you happy and client care is all that matters. i note the amount of superb reviews on this google site and i will allow Philip to use my E.Mail address for anyone who wants to contact me with any questions. Thank you again guys. G.Ransome.
Seymour Pope is an Independent dealership that is based in Kings Langley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Barnes Farm Barnes Lane
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