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9 reviews from our car dealer reviews community
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9 reviews from our car dealer reviews community

Leave a review for Shaw Motors Ltd
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"Angry Customer"
1 out of 5 stars See
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Vehicle cleanliness
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Please please avoid this company!!! Sold me a Mercedes c220 for 12k, lost my money and the car as the finance company repossessed it whilst allegedly it was being 'valeted and serviced' ready for me to pick up!! Disconnected the phones and locked the place up. No trace of Paul Shaw or the other salesman who I believe knowingly took payment for a vehicle that they knew couldn't produce! Police now involved in this fraudulent company.

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paul in response to Angry Customer

Hi all they have moved to there old site in widnes and bought banks motors or bank street motor in widnes too

Unknown in response to Angry Customer

I was told that most work, services and mots was carried out by auto safety center in Ormskirk

Kevin in response to Angry Customer

The guy is back at the widnes site on Albert Road.

Paula in response to Angry Customer

What's going on with this guys? One of the guys is working at the Albert road widnes branch.

"BTE"
1 out of 5 stars See
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I will update this review fully in the next few days, but wanted to make others aware to avoid this firm. I can honestly say they are the most underhand, dishonest, people I have ever dealt with. I know that sounds exaggerated but believe me its not. Search for Shaw Motors Ormskirk reviews (same firm whatever they say) and see how they are. I ask you to sue me for slander for saying this, but you wont because you know its all true and more. Avoid at all costs unless you want to be made to feel like I have been.

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"Funkinstein"
1.4 out of 5 stars See
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Resolving issues

Avoid this company at all costs unless you want to be constantly lied to, have money taken from your bank account without approval and are prepared to send numerous emails and have countless telephone conversations with a company who do not have the lightest respect for their customers. I purchased a vehicle off them in October 2015, and was told to pay the full amount for the vehicle by bank transfer prior to picking up the vehicle. When I picked up the vehicle I pointed out that they had not paid for the road tax. The following day they removed cash from my account to pay for the tax, without my authorisation. After 5 weeks of phone calls and emails, they had still not paid the tax or registered the vehicle in my name although they confirmed on various occasions that it had either been paid or would be paid that day. Eventually I paid the tax at the post office and requested that they repay the cost of the tax and also the cost of registering the vehicle at the post office. Only after threatening to take them to court did they agree to repay me by cheque. Again after numerous emails the money was not forthcoming. I received an email stating that a cheque was in the post only to receive another email days later to say they would post a cheque when the director returned to work. The cheque finally arrived on 24th December; it had however been signed and dated 8th December. From having the money removed from my account to finally getting payment took Shawmotors 12 weeks. During this time I have had to replace the battery and 2 tyres, one which was noted on the mot advisory but not changed. The tyres would have been noted if the vehicle had been serviced as Shawmotors claim it had been. The staff at Shawmotors appears to be completely arrogant and do not care about the customer. Their email replies usually consist of 1 sentence with no indication who has written the email or no explanation why they constantly lie to the customer. In all my years of dealing with suppliers in various trades I have never come across anyone as unprofessional as Shaw motors.

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"Sarah Hesketh"
1 out of 5 stars See
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I bought a white 2011 Corsa Excite off of Shaw Motors Ltd in February this year for £5000. The car has costed me so much in repairs since. I recently broke down, which was due to a faulty coil pack. It was an extremely stressful experience, as I was on my own. To get it towed and fixed, it costed me £400. It now appears to be leaking water and has been displaying the service light and low water light for the past two days, after filling the car up with water several times. I have now booked it into the mechanics. It makes me upset that they were happy to sell me this car. When I first viewed the car, there was a rattling sound on the test drive. The salesman just said that was 'due to the cold weather and not driving it for a while'. Of course, I believed him. After approximately two weeks of driving it, it continued to rattle, so I ended up taking it to the garage. Mechanics found numerous things wrong with it. An oil leak, and several other things. However thankfully it was still under warranty, so Shaw Motors paid. As a 22 year old, £5000 is a lot of money to spend on a car. It took me a while to save up. After speaking to various mechanics, many of your vehicles often have problems. Myself, family and friends will not be using Shaw Motors again. I would advise anybody else NOT to buy a car from Shaw Motors too.

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"Joe Mason"
5 out of 5 stars See
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I was happy with the car I bought from Shaw Motors and pleased with the salesman Andy who was very helpful.

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"flower"
1 out of 5 stars See
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We found the car on Autotrader. We paid £250 deposit with the agreement that the company would contact us once an MOT, 6 months tax, valeting, service was completed. The agreement was that they would advise us that the car was ready to be picked up and then we would collect the car and pay the balance in full. However, the following day we received a phone call demanding full payment up front to help with their cash flow, without obviously the work been done. Furthermore, we did a HPI check which showed an outstanding finance on the car. A member of staff at Shaw Motors promised to email us service history and letter from the bank confirming that the finance on the car would be cleared. This was not forthcoming. As there was a clear break of contract, we advised him that we would not comply and he promised to refund our deposit, which he has not done up to now. Clearly, we would be taking a serious financial risk in paying for a car which still had finance on it. Shockingly he has never stopped selling this car on Autotrader despite he is still holding our deposit. Ensure that you have a HPI check before you buy any car and be very careful with this trader. Seriously not recommended!!!!!

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"Emma Hanson"
1.4 out of 5 stars See
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I part ex'd my car in feb 2014 the car the car i purchased from them ran fine .... for 12 hrs then broke i had to fight to get them to repair it under the warranty they sold it to me with, the wires hanging out the driver front tyre and to make matters worse they only cleared my finance on my part ex'd car around 2 months ago so in total it took them almost 4- 5 months to pay my old finance company but sold the car when it was not hpi clear illegal if i remember correctly.... this matter nearly ended in court i was disgusted in them disgusted in the service and the cars they have on the forecourt i would never buy a car from them nor would i recommend!!!

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"Car Dealer Review96"
2 out of 5 stars See
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When i was getting the car they were all over the place in explaining things and lost my confidence, im only young and so dont understand everything so told my dad about a few things and when dad spoke to them what they said would be different. I obviously trust my dads judgement so we went for it. About 2 weeks ago I needed the break pads sorted as they were sqeeking so had to pay out on these which I shouldnt need to do so shortly after. Not a place I recommend im afraid

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"Very Good"
3.8 out of 5 stars See
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In February I purchased a new Volvo S60 from Shaw Motors. Very happy of course, a couple of things I had asked to be done sadly were not so I have marked them down on that slightly. I will be getting in touch about a couple of things since. I have a 2 year warranty so have the confidence on them to have these sorted and I believe they will be sorted which is so important in buying any car and having a warranty you know is really worth something. In fact Shaw Motors gave us this 2 year warranty as part of the deal, something they didnt need to do so of course I am very happy! I would recommend them because i am happy with my service and volvo

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Dealership Information

Car Dealer Reviews has been informed that Shaw Motors Ltd in Ormskirk has now CLOSED down and is no longer trading. The official date of closure has been quoted as 05.02.16.

We have also been made aware that the correct business name is Paul Shaw Motors Ltd and their previous website address was listed as www.shawmotors.co.uk.

If this is not correct or anyone has any further information then please share this with us by leaving a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Services available
Car Hire
Car Leasing
Car Repairs
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GAP Insurance
Motorbike Sales
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Servicing
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Ratings
9 reviews2.1 out of 5 stars — Rated Poor
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Very Good
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Average
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Terrible
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Contact Information

Address

Shaw Motors Ltd
County Road
Ormskirk
Lancashire
L39 3LY

Opening times

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Dealership Statistics

22%
Would recommend this dealer to family and friends
22%
Thought the dealer was knowledgeable and helpful
28%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Shaw Motors Ltd

Company Formed: XXXXXXXXXX
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Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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VAT Number: XXXXXXXXXX


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