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16 reviews from our car dealer reviews community
Leave a review for Sheffield Audi
Leave a review

16 reviews from our car dealer reviews community

Leave a review for Sheffield Audi
Leave a review
"Service plan "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a service plan £20 a month over like 4 years. So nearly £500 for 2 services when booking in the said plan was suspended but booked in service and advised what sort of service it required with a price of £850. Resolved the suspension of plan (had a late payment) so rebooked it in for service plan. They said it was oil change and visual inspection The heater wasn’t working so wanted diagnostic on the car to find out the problem.which on my paperwork was part of the service.They argued the diagnostic was not part of the service even when I showed it on my paperwork then said they couldn’t do diagnostic on a Saturday because they were short staffed. Which is bullshit Because they need to plug car into diagnostics to remove service warning from dashboard. Wouldn’t rebook for a different time to do the diagnostics unless I paid again. So basically £240 for an oil change very extortionate in my opinion won’t be using again.

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"TT repair"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had my Audi TT repaired at Sheffield just need to say the service I received from Kieran Shaw was fantastic .He was so professional and delt with the issues immediately.He is a credit to the Audi name Regards Chris

"Lies and broken promises. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Avoid Avoid! Broken promises, lies and shocking service. Purchased a Audi R8 £96,000 The car was given to me with a tennis ball hole in the grill. If the car was serviced and checked properly how was this missed? Failed repair job on the interior leather left it in such a shocking state, over spray and pink leather. Again the car wasn’t checked. Service team have lied about trying to contact me to managers. Sent a email last Wednesday and still no reply from Andy Grainger head of business. He’s read it too. Failed to call me today. Looking forward to what lies are told me tomorrow. Absolute shocking customer service. AVOID AT ALL COSTS!

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"Very Disappointed!"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my vehicle from this particular company and within the very same month (June 2021), I have only since discovered that you have 3 Years Audi Assist and 3 Year Warranty? I only discovered the 3 Year Cover after I had engine problems and upon contacting JCT600 to report the issue. I was promised some New Personalised Number Plates. The latter never came to fruition! Suffice to say, my vehicle is now back with the dealer (after it was towed away from my home, yesterday),.for a thorough diagnosis and the necessary fault or repair to be made good. One of the major selling point/s with JCT600 is that there is a no quibble 30 day money back guarantee, if you are not happy. Let's see if this promise is upheld? They might be best to offer me an alternative vehicle as I never used this Car Dealership before and was only going on my own perception of it being a reputable company.

"Better experience would be difficult to "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had to buy a new car during national lockdown but Jct 600 were as you would expect of a class outfit.Job completed very quickly,efficiently and professionally.Don’t bother looking elsewhere. Matt Woodhouse needs special mention.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Naumaan Iqbal was fantastic and finding me the best deal. Great service came along with this. Could not recommend the sales team or Jtc600 Audi Sheffield enough. hopefully be receiving my brand new car in March.

"TYPICAL USED CAR DEALERSHIP"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a car advertised on their web site and rang to speak to a "sales executive" he told me it was a perfect and amazing car, I made a 100 mile round trip to see the car which was to be honest a scrapper and a terrible advert to the Audi brand one side of the car had been completely resprayed and not that well. it was terrible and for the price they were asking shocking. the " sales executive " was shocked!!! what do you mean masking tape all round the door handles and matt orange peel on an Audi ? come on Sheffield Audi where is your loyalty to the Audi brand?????? oh By the way the car had 3000 miles more on the clock than advertised on their website.

"JCT600 Audi Sheffield"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The best car buying experience you could wish for! From my initial call to Sam including after sales service he was excellent. I felt extremely comfortable buying my car. My questions and queries were dealt with in a friendly and professional manner. Everything was explained in a clear and articulate way. The technicians did an excellent job removing the minor blemishes I pointed out to Sam who provided reassurance regarding what could and could not be achieved At no time did I feel under pressure to purchase the car or any additional options however, I was made fully aware of the options available. I was impressed with the extra’s I was offered and the high standards of the Audi dealership. Eventhough it was not a brand new car, I drove away feeling like it was. I cannot praise Sam enough.

"Great service from start to finish. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sheffield Audi were great from start to finish, very communicative

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"Terrible service and treat horrible "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First got it at the beginning of March everything seemed ok till the second day keys not working flashing up on the dash when I tried starting saying key not recognised or they would not lock or unlock the car also got a child lock malfunction witch is a big deal to me as I have my brothers and sister kids in the car witch one is a new born so got the car straight back to Audi Sheffield where I said I wanted to reject the car as there’s a safety issue and I lost confidence in the car witch the Audi Sheffield replied say “I don’t want to reject the car because of safety issues it’s cause I don’t like it” witch is disgusting as it’s I new born baby’s life at risk so they blanked me about that kept calling me a lier and just fixed the car and gave it back after I got it back it wasn’t long till it went on again another 3 time due to the keys not locking or unlocking and even failing to start the car and yet again Audi Sheffield would ignore everything I would say and just say “it’s the batters that are dead we replaced them now it works fine” far from it batteries don’t just die in 2-3 week also the car has cut out fully while driving, hand brake not applying when it says it has so it rolls away when u get out, radio started not picking stations up and my windows stoped working so again I wanted my car rejecting and Audi said “these are not fault” so yet again completely ignored me and then a cracking sound developed in the foot well so went back to Audi again which the keys batteries dead again to, to find out it’s the welding of body panels that have split and moving this costs almost £4000 to fix for them and still not good enough to reject the car and the batters in the key were replaced once’s again and still not working properly plus handbrake still not applying every now and then so worst car and dealer I have ever dealt with do not buy from Sheffield Audi if your wanting to save money

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Dealership Information

Sheffield Audi is an Franchise dealership that is based in Sheffield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews2.7 out of 5 stars — Rated Average
Excellent
6
Very Good
0
Average
3
Poor
1
Terrible
6

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  • Contact Information

    Address

    Sheffield Audi
    2 Bochum Parkway
    Sheffield
    South Yorkshire
    S8 8LH

    Get in touch

    0114 282 5714
    https://www.jct600.co.uk/brands/audi/find-us/audi-sheffield/1228/dealershipdetails.aspx

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    Dealership Statistics

    37%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sheffield Audi

    Company Formed: XXXXXXXXXX
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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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