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10 reviews from our car dealer reviews community
Leave a review for Signature Cars
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10 reviews from our car dealer reviews community

Leave a review for Signature Cars
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"Paintwork lasted three weeks"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased car that looked stunning on face value but had been re painted and lacquered while still wet Was able to blow paint of with air line before having to re paint several pannels at my expense

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+0 Found this review helpful
"Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car from signature and was very impressed with Louisa who dealt with me from answering my call at first to arranging my finance and was very professional and helpful I would reccomend this company in a heartbeat

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+1 Found this review helpful
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"Very dangerous car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were assured the car had just been inspected by the onsite work shop and was perfect a few weeks later our local garage refused to release the car after they looked at the steering describing it as very dangerous, we had it repaired, Signature cars have refused to refund our cost and do not answer our calls, how important is your family safety ? Why risk it, I am appalled at the lack of concern from this garage, they have since blocked me trying to warn other potential customer on their Facebook site, please think about your family safety before buying from this garage, AA approved, really?

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+3 Found this review helpful
"Fabulous "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought my second car from signature cars Torbay and I honestly can’t fault any part of the service. I love my new car sooo much Thanks to everyone at signature cars

"Friendly service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and considerate service offering complete customer satisfaction throughout. Nothing was too much trouble. Signature Cars come highly recommended.

"Never again - signature cars "
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last year I bought my daughter her first car from Signature Cars after hunting around for ages. Low mileage , lady owner good bodywork ( although I had spotted some rust under the driver door and they said this would be strengthened) past mots looked reasonable. The car was certainly not a bargain but thought getting from a dealer I would have more peace of mind. I repeatedly told the salesman that I was letting my daughter drive this car so I was obviously nervous. A year later and it failed the MOT drastically, unsafe tyres, tread was fine but the tyres are so old, almost perishing. The whole base of the car was a rust bucket and would cost £800 to put right. There’s more but I won’t go into detail. I was told the car was too dangerous to drive! The previous welding had been done ..badly. Furious is not the word. How this car had passed the mot 2 weeks before I bought it I will never know. Oh yes I do know ... they brought it up to minimum standard before it went through mot so the unsuspecting buyer thinks they are getting a good sound car!!! Never trust this car sales .

"SON'S FIRST CAR"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Myself and my husband went with our son a couple of days ago to enquire about a car, which would be our son's first car. From the moment we stepped on to the forecourt, we were made to feel welcome and we were not badgered into making a purchase, which a lot of dealerships do. Our Son was treated with the utmost respect, as were we, by all the staff and especially the lovely lady in the office and the two young men, brother's, one of them called Jordan, i think. Our son was informed of all his options to purchase the car, with no hard sell and he ended up making the decision to purchase a Renault Clio. Although, we were backwards and forwards, for a few hours, sorting things out, we were, upon each return to the office, treated with respect and not treated like we were being a nuisance, even though they were very busy. We highly recommend Signature cars and thankyou all for making our Son's first car purchase, a pain free experience. Our son is now enjoying his new car and loving it!!!! Thankyou to you all and Thankyou to whoever the valet is, you did an excellent job, CHEERS! We will definitely use you again, when we need a new car.

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+1 Found this review helpful
"Great car and fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought my perfect car from signature cars, I found all the staff friendly and helpful and would recommend buying from them to anyone. The whole place has a lovely feel about it and I’ll be going back for my services

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+0 Found this review helpful
"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After searching many places to buy a car i came across signature cars and im so pleased i did. Not only did they take time to talk over different options available they helped me in choosing the right car for me. They were so friendly and helpful and nothing like the typical garage. I cant thank them enough and will be recommending them to friends and family and colleagues. After reading the last review i 100% disagree with his statement and cant fault them in anyway. Thank you to all at signature cars for helping me and for being such a lovely family run buisness.

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"Unsafe Car, Appalling After-Sales Care"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I completely regret buying a car from Signature, and am still paying the significant costs of having done so. I would (and have) advise anyone to avoid them. They claim to ‘put their signature to every car’, and obviously their well-practiced sales patter has convinced a lot of people on here (even I initially left the dealership feeling relatively positive), but don’t fall for it. I certainly didn’t pay ‘banger money’ for the car I purchased, but it turned out to be in an unsafe and unsaleable condition - they clearly either did not undertake even the most basic of mechanical checks, or they were well aware of the multitude of mechanical faults and simply covered them up. The warranty is a waste of paper – it covers nothing, and even the few things that it does cover, they won’t honour. The car I purchased had a fault with the locking system which meant that the car was completely unlocked both on their forecourt and for the first week I owned it before I realised, meaning it could have been broken into at any point, and rendering my insurance invalid. The fault was with a motor in the mechanism, however despite the warranty covering ‘any part of the locking system except the lock itself’, they refused to cover this under the warranty (though the maintenance team eventually relented and waived labour costs at least.) Further faults with the car included: -An existing fault with the Diesel Particulate Filter, which had been present before the car was sold to me, was very expensive to repair, and not included under warranty. -I was told that the tyres were new, and they looked it, so I didn’t check them in the depth I perhaps should have done – they were in fact below the legal limit on the inside at the time of purchase due to severe misalignment. -An oil leak causing the cabin to fill with smoke, especially after longer journeys, which they repeatedly failed to diagnose or misdiagnosed. -A worsening fault with the interior lighting, causing it to flash and to stay on by itself, which they wouldn’t even investigate. This has made night-time driving dangerous. -The salesman told me that the key with low battery was self-charging and a short drive would recharge it – instead I had to pay to replace this. -A door rattle which they also failed to investigate, though obviously that is a more minor issue. In short, a car that I bought for good money to save costs in the long run has turned out to be in worse condition than any of the ancient ~£300 rust buckets I had as a teenager. Needless to say, none of these issues were evident on my test drive. Do not fall for the charming front and performance, or the reviews on here. This is a classic dodgy used car dealership trying desperately to masquerade as something better. I do not consider myself to be an irrational person, and I am not the sort of person who is inclined to leave 1-star reviews just because of trivial matters. My concerns are shared by the multiple trusted garages that I have ended up having to take the car to, and unfortunately I am still paying heavily for the mistake of purchasing a car from Signature Cars.

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+7 Found this review helpful

Lea Hunt in response to Unsafe Car, Appalling After-Sales Care

I disagree with your statement 100% and i urge people who read it to dismiss it and to go down to signature cars themselfs to see what a friendly family run buisness they are they are nothing like what you wrote and was quite shocked to be honest as when i went in there to purchase a car they was by far the best place id come across. Not the typical run dealership of some company's. Being a single woman i was weary but straight away was put at ease and they spent time with me and looked after me and i would highly recommend them and they were nothing like what you put in your review.

James F in response to Unsafe Car, Appalling After-Sales Care

Lee - Please do not patronise people reading reviews. You either know nothing of my case, or you have been asked to post this scripted response by the dealership themselves. Perhaps you are connected to them personally, as are many of their other reviewers. The details I have given are true and well documented, and I challenge Signature Cars to disprove them. They have not themselves responded to my review on any platform, because they know that they have no grounds on which to counter my comments.

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Dealership Information

Signature Cars is an Independent dealership that is based in Torquay. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
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Ratings
10 reviews3.5 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
2
Terrible
2

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  • Contact Information

    Address

    Signature Cars
    196-198 Teignmouth Road
    Torquay
    Torbay
    TQ1 4RY

    Get in touch

    01803 316500
    https://carsalestorbay.co.uk/

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Signature Cars

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