Car Dealer Reviews is an
official partner of Auto Trader
Purchased car that looked stunning on face value but had been re painted and lacquered while still wet Was able to blow paint of with air line before having to re paint several pannels at my expense
Reviewer has confirmed their email address
I recently bought a car from signature and was very impressed with Louisa who dealt with me from answering my call at first to arranging my finance and was very professional and helpful I would reccomend this company in a heartbeat
Reviewer has confirmed their email address
We were assured the car had just been inspected by the onsite work shop and was perfect a few weeks later our local garage refused to release the car after they looked at the steering describing it as very dangerous, we had it repaired, Signature cars have refused to refund our cost and do not answer our calls, how important is your family safety ? Why risk it, I am appalled at the lack of concern from this garage, they have since blocked me trying to warn other potential customer on their Facebook site, please think about your family safety before buying from this garage, AA approved, really?
Reviewer has confirmed their email address
I have just bought my second car from signature cars Torbay and I honestly can’t fault any part of the service. I love my new car sooo much Thanks to everyone at signature cars
Very friendly and considerate service offering complete customer satisfaction throughout. Nothing was too much trouble. Signature Cars come highly recommended.
Last year I bought my daughter her first car from Signature Cars after hunting around for ages. Low mileage , lady owner good bodywork ( although I had spotted some rust under the driver door and they said this would be strengthened) past mots looked reasonable. The car was certainly not a bargain but thought getting from a dealer I would have more peace of mind. I repeatedly told the salesman that I was letting my daughter drive this car so I was obviously nervous. A year later and it failed the MOT drastically, unsafe tyres, tread was fine but the tyres are so old, almost perishing. The whole base of the car was a rust bucket and would cost £800 to put right. There’s more but I won’t go into detail. I was told the car was too dangerous to drive! The previous welding had been done ..badly. Furious is not the word. How this car had passed the mot 2 weeks before I bought it I will never know. Oh yes I do know ... they brought it up to minimum standard before it went through mot so the unsuspecting buyer thinks they are getting a good sound car!!! Never trust this car sales .
Myself and my husband went with our son a couple of days ago to enquire about a car, which would be our son's first car. From the moment we stepped on to the forecourt, we were made to feel welcome and we were not badgered into making a purchase, which a lot of dealerships do. Our Son was treated with the utmost respect, as were we, by all the staff and especially the lovely lady in the office and the two young men, brother's, one of them called Jordan, i think. Our son was informed of all his options to purchase the car, with no hard sell and he ended up making the decision to purchase a Renault Clio. Although, we were backwards and forwards, for a few hours, sorting things out, we were, upon each return to the office, treated with respect and not treated like we were being a nuisance, even though they were very busy. We highly recommend Signature cars and thankyou all for making our Son's first car purchase, a pain free experience. Our son is now enjoying his new car and loving it!!!! Thankyou to you all and Thankyou to whoever the valet is, you did an excellent job, CHEERS! We will definitely use you again, when we need a new car.
Reviewer has confirmed their email address
I recently bought my perfect car from signature cars, I found all the staff friendly and helpful and would recommend buying from them to anyone. The whole place has a lovely feel about it and I’ll be going back for my services
Reviewer has confirmed their email address
After searching many places to buy a car i came across signature cars and im so pleased i did. Not only did they take time to talk over different options available they helped me in choosing the right car for me. They were so friendly and helpful and nothing like the typical garage. I cant thank them enough and will be recommending them to friends and family and colleagues. After reading the last review i 100% disagree with his statement and cant fault them in anyway. Thank you to all at signature cars for helping me and for being such a lovely family run buisness.
Reviewer has confirmed their email address
I completely regret buying a car from Signature, and am still paying the significant costs of having done so. I would (and have) advise anyone to avoid them. They claim to ‘put their signature to every car’, and obviously their well-practiced sales patter has convinced a lot of people on here (even I initially left the dealership feeling relatively positive), but don’t fall for it. I certainly didn’t pay ‘banger money’ for the car I purchased, but it turned out to be in an unsafe and unsaleable condition - they clearly either did not undertake even the most basic of mechanical checks, or they were well aware of the multitude of mechanical faults and simply covered them up. The warranty is a waste of paper – it covers nothing, and even the few things that it does cover, they won’t honour. The car I purchased had a fault with the locking system which meant that the car was completely unlocked both on their forecourt and for the first week I owned it before I realised, meaning it could have been broken into at any point, and rendering my insurance invalid. The fault was with a motor in the mechanism, however despite the warranty covering ‘any part of the locking system except the lock itself’, they refused to cover this under the warranty (though the maintenance team eventually relented and waived labour costs at least.) Further faults with the car included: -An existing fault with the Diesel Particulate Filter, which had been present before the car was sold to me, was very expensive to repair, and not included under warranty. -I was told that the tyres were new, and they looked it, so I didn’t check them in the depth I perhaps should have done – they were in fact below the legal limit on the inside at the time of purchase due to severe misalignment. -An oil leak causing the cabin to fill with smoke, especially after longer journeys, which they repeatedly failed to diagnose or misdiagnosed. -A worsening fault with the interior lighting, causing it to flash and to stay on by itself, which they wouldn’t even investigate. This has made night-time driving dangerous. -The salesman told me that the key with low battery was self-charging and a short drive would recharge it – instead I had to pay to replace this. -A door rattle which they also failed to investigate, though obviously that is a more minor issue. In short, a car that I bought for good money to save costs in the long run has turned out to be in worse condition than any of the ancient ~£300 rust buckets I had as a teenager. Needless to say, none of these issues were evident on my test drive. Do not fall for the charming front and performance, or the reviews on here. This is a classic dodgy used car dealership trying desperately to masquerade as something better. I do not consider myself to be an irrational person, and I am not the sort of person who is inclined to leave 1-star reviews just because of trivial matters. My concerns are shared by the multiple trusted garages that I have ended up having to take the car to, and unfortunately I am still paying heavily for the mistake of purchasing a car from Signature Cars.
Reviewer has confirmed their email address
Lea Hunt in response to Unsafe Car, Appalling After-Sales Care
I disagree with your statement 100% and i urge people who read it to dismiss it and to go down to signature cars themselfs to see what a friendly family run buisness they are they are nothing like what you wrote and was quite shocked to be honest as when i went in there to purchase a car they was by far the best place id come across. Not the typical run dealership of some company's. Being a single woman i was weary but straight away was put at ease and they spent time with me and looked after me and i would highly recommend them and they were nothing like what you put in your review.
James F in response to Unsafe Car, Appalling After-Sales Care
Lee - Please do not patronise people reading reviews. You either know nothing of my case, or you have been asked to post this scripted response by the dealership themselves. Perhaps you are connected to them personally, as are many of their other reviewers. The details I have given are true and well documented, and I challenge Signature Cars to disprove them. They have not themselves responded to my review on any platform, because they know that they have no grounds on which to counter my comments.
Signature Cars is an Independent dealership that is based in Torquay. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Signature Cars
196-198 Teignmouth Road
Torquay
Torbay
TQ1 4RY
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Signature Cars, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.