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8 reviews from our car dealer reviews community
Leave a review for Snows Kia Basingstoke
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8 reviews from our car dealer reviews community

Leave a review for Snows Kia Basingstoke
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"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a great experience with Kia Basingstoke and especially Trevor Ward.I was getting a Kia Sportage on the Motability Scheme and it was a great service from start to finish.Trevor kept me informed with the odd phone call to update me on progress and when my car was ready to be collected it was a breeze. Trevor went through all the paperwork and showed me all the gadgets in the new car.I would definitely recommend Kia Basingstoke to anyone looking for a new car.

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"Delighted with my Kia Stonic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I enjoyed the whole experience of choosing the perfect car for me from Snows Kia Basingstoke. Trevor Ward was extremely helpful. He did not rush me into a purchase, but was relaxed and knowledgeable, answering questions and ensuring my Kia Stonic was just what I wanted. He sent me a video of the different features of the car so that I could easily get familiar with the controls. The heated seats are amazing in this cold weather! Thank you Trevor.

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My vehicle was dropped off there first thing on Monday Morning after it broke down on Sunday, initially they said they would look at it when they could(within 48 hrs), but after I explained I needed the car for Saturday to drive to Gatwick airport! To my surprise I received a phone call at 4.55pm saying my car was fixed and ready to be collected. I would like to thank everyone at Kia for there help in fixing my car on the same day, excellent customer service, Snows Kia Basingstoke should be extremely proud of the team they have working there!

"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a great experience with purchasing my used electric car. Jordan was fantastic from start to finish

"1st MOT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Many thanks to Andy for picking up my car and sorting out the mot. Magnificent service from Andy very clean car when it came back to me

"Brilliant"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have bought a New Kia Stonic, so very pleased with the car but also Richard, the salesman , was brilliant. Explained everything and answered all questions. Superb!!!!

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"Andy macbeth"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great team in the workshop at Snows Motor Group Basingstoke, but they were let down by a terrible manager named Andy.

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"Appalling vehicle Service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This Kia dealership (Snows Motor Group in Basingstoke) had my Sorento XT in for a diagnostic check 2016 to find what was causing the noise coming from underneath the vehicle, they could not find what was the problem, even though they had it for more than 6 hours in total, at a cost of over £300.00. I was told to drive it until it got worse of breaks, I told them that was not acceptable, but had no choice, guess what it did get worse when I was driving to Wales, to cut out all the history, I took my Sorento to a local garage on the Isle of Wight who found that the front drive shaft had seized and had damaged the transfer box, which had to be replaced as well, it total Kia of Basingstoke cost me over £3000.00. I complained to them and the Ombudsman, but both didn't want to know about my complaint. If a Kia dealership can't find what's wrong with your vehicle, what's the point of using a specialist garage who are there to represent a manufacturer and their high hourly rates.

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Dealership Information

Snows Kia Basingstoke is an Franchise dealership that is based in Basingstoke. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Snows Kia Basingstoke
    Brunel Road
    Basingstoke
    Hampshire
    RG21 6XQ

    Get in touch

    01256 630576
    https://www.snows.co.uk/kia/contact-us/basingstoke/

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Snows Kia Basingstoke

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