5% Reviews
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70% Recommend
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20 reviews from our car dealer reviews community
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20 reviews from our car dealer reviews community

Leave a review for Southgrove Cars
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"Great customer service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really friendly staff at Southgrove Cars, informative and helpful, never pressurised and really good conditioned cars to view. Car bought for son , new driver great deal and a good car.

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"great deal from southgrove"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the deal i got from Southgrove Cars, the salesman was very pleasant and not pushy at all, I've had the car for 2 months now and its been fantastic,I'm don't normally leave reviews but these guys deserve one,they were fantastic.

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"Great Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great level of service would highly recommended Southgrove Cars.

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"Really good! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was really good at Southgrove Cars with both the service and Audi I bought so cant complain. I rate them 5 stars and would recommend!

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"Perfect experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would absolutely recommend this dealership! I purchased my Passat from them In January and it's been brilliant. I have had no issues with it at all. The staff were really welcoming and friendly and able to answer all of my questions. I would happily recommend this dealership to anyone looking for a great car and a great car buying experience.

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"Always willing to help "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The best thing about this dealership is that they don't try to pressure you at all, they just let you have a look around and then when you need help they will give it to you. They are really helpful and friendly and my experience with them was brilliant from start to finish. I bought a Mitsubishi Shot Gun from them in September for a really good price and it was absolutely immaculate. I would very highly recommend Southgrove North West.

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"Dean was great "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good service from Dean at Southgrove! I am really happy with my pathfinder. They have been able to answer all of my questions and I have had no issues with the car at all. It was a very good price and just as it was described online. I have no complaints at all

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"JHP"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a honda civic (september 2015) from Southgrove. Great service from the dealership. Excellent service and a great knowledge of vehicles in general. Never had any issues with the car, runs like a dream. Great prices, very friendly staff with fantastic customer service. I would highly recommend.

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"DIsgusted"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son purchased and collected a car from South Grove on Sunday 21st August. The following day Monday22nd August whilst travelling on the M60 in heavy traffic he noticed other drivers gesticulating and indicting there was something wrong. One driver was yelling through his open window "fire". As soon as my son could safely stop he jumped out and ran from the car which then exploded. The engine was on fire. Thank goodness his wife and three children were no in the car as two of his children would have been in child seats and he was unhurt other than smoke inhalation. POlice and fire brigade attended. Unfortunately South Grove Garage say they will not refund as the car is now in his name and he must prove it was unfit for purchase. Very odd that they did not when purchased, and still have not two weeks later given him the warranty or documents relating to the car. FOrtunately Consumer Advice, Trading Standards , RAC and many other influential sources and friends have been extremely helpful in advising him of the legal steps to take. They all say the garage should refund THank goodness he and his family are uninjured but he now he needs a car to travel to work and to transport his family. He must now proceed with the legal battle, but in the meantime is h int to pay for car storage £20 per day, car rental and cost of a fire expert to assess. How unprofessional some so called professional businesses can be, these have been very unhelpful.

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Mr gregson in response to DIsgusted

After reading your review of south grove cars I felt I had to write of my experience.not really one for responding on line but after driving for 2 hours to view a vehicle which was described as immaculate and the pictures looked fantastic...........was this the same car,yes it was and was no where near immaculate.......very dissapointed..

James Hodge from Southgrove Cars in response to DIsgusted

This unfortunate incident was proven to have been caused by a manufacturing fault on the cooling fan on the car, the fault could not of been predicted in any way. We explained to the customer that as the car was insured by them, and not us, at the time of the incident they would have to contact their insurer and then claim off ours, we contacted our insurer straight away and they told us the correct procedure to follow. The customer was paid out in full by our insurer. The incident is very unusual and the first time anything like this has happened in 25 years of us selling cars, the Saab was in perfect working order when it was sold and I actually picked my own kids up from school in it a few days before it was sold.

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"friendly"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Vauxhall Insigna form this dealership back in April. The dealer was a bit funny and didn't really know much but he was friendly enough! I actually went to view a silver car and came away with a brown one but this was no big deal, It was clean and in very good condition. I would recommend this dealership, Had no issues since I bought the car it been great.

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Dealership Information

Southgrove Cars is an Independent dealership that is based in Chorley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
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Ratings
20 reviews3.9 out of 5 stars — Rated Very Good
Excellent
13
Very Good
1
Average
3
Poor
1
Terrible
2

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Contact Information

Address

Southgrove Cars
Railway Road
Adlington
Chorley
Lancashire
PR6 9RG

Get in touch

01257 483344
http://www.southgrovecars.co.uk

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Dealership Statistics

70%
Would recommend this dealer to family and friends
80%
Thought the dealer was knowledgeable and helpful
68%
Thought issues were resolved quickly and easily
5%
Percent of reviews responded to by this dealer

Additional Information About Southgrove Cars

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