Dealer insisted on orginal passport and driving licence being sent to them. So crazy, I am not local and i offered to take them to a dealer near me. Computer says no. Wanted originals iff all docs and my wife to sign too. Never go for joint app through a broker, nightmare. never using Audi Fleet again.
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If it was possible, I would give it ZERO stars. The customer service is shockingly bad whether during the sale or after-sale, wish I have known this before as I would take my money elsewhere. They treat their customers disrespectfully and can't be bothered to get back to clients and make you feel like a nuisance. Really don't feel like I have bought over a £40K car... Wiill NEVER buy from them again!!!!
Reviewer has confirmed their email address
A co-worker of mine told me about how she and her son recently left a bad review for Audi Hatfield because the receptionist was rude to them. According to my co-worker, the management there asked her son to remove the review because it would affect their sales and bless him he did remove it, I assume because he's naive. When he picked up his car they gave him a bottle of champagne to apologise for the mishap. I'm now writing this review because they bought his silence. That champagne wasn't to apologise, it was to make sure he didn't regret his decision so he wasn't inclined to re-upload the bad review.
Reviewer has confirmed their email address
Audi Hatfield is by far the best main dealer i have ever used, Hatfield Audi has looked after many of my cars for the past couple of years and due to the great experience i have found it hard to come out of the audi brand. I would highly recommend them to others, and a big thanks to Alister in the service department for looking after my cars.
Reviewer has confirmed their email address
Audi stands for sporty vehicles, high build quality, progressive design and a premium experience, with a dedication to excellence and innovation being at the heart of everything we do. Whether you are after an attractive family-favourite SUV, a more sustainable lifestyle with our next-generation electric cars, or an unmistakable Sports model with thrilling performance, our friendly team are here to help you find the right Audi for you. We have a comprehensive range of new, approved used and electric vehicles ready for you to drive away, and you can even explore our selection online. In addition, because we know that your Audi is more than just a car, our aftersales experts are dedicated to delivering the greatest care to your vehicle every time you visit us. From MOT and servicing, to genuine parts and accessories - we have everything you need to keep, maintain and enjoy your Audi for years to come. For all of your Audi needs, we are here to support you.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Hatfield Audi
174 Great North Road
Hatfield
AL9 5JN
01707 861835
https://www.baronsgroup.co.uk/audi/locations/hatfield-audi
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