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3 reviews from our car dealer reviews community
Leave a review for Sprys Of Launceston
Leave a review

3 reviews from our car dealer reviews community

Leave a review for Sprys Of Launceston
Leave a review
"Avoid ! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID! i ended up £1600 out of pocket because of these cowboys. I Purchased a £14,000 Mercedes sl350. As weeks went by I was noticing things wrong with the car, major water leak and boot, car kept going into limp mode, dodgy thermostat, the convertible roof and bootlid wouldnt open, headlight case was broken, coil spring broken, missing boot switch, missing rear light surround in the boot, button on center console broken, paintwork started flaking off (i later found out from the private vehicle inspector that it had been filled in with filler and been resprayed on both rear quarter panels , poor job - he mentioned that it looked like the vehicle had been in a prang), rubber trim on door started coming off, edges of front bumper starting coming away from the body. It was in their workshop for repairs more than I was actually driving it. The repairs that they did were terrible. For a dealership that sells Ferrari and Aston Martins, their work was terrible. It went in for the water leak repair 3 times and it still wasn't fixed propery. I took the vehicle to 2 different Mercedes specialist afterwards to show them the work that sprys workshop did - and they were shocked, they mentioned that the seals were cheap after market seals and the wrong type of sealant used. It got to a point that I had enough, I tried to give the car back for a full refund but the owner of Sprys wouldn't accept it back. I had to make a claim through the finance company in the end. I managed to get my initial deposit back but they kept the 5 monthly payments, nearly £1600 that I'd paid towards a car that was plaqued with problems

"Customer services"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sprys of Launceton are fantastic, have gone beyond in providing aftercare service when I had a problem with car I purchased. I would recommend them and would definitely look first with them when purchasing another car. Thank you to Jason. Julie

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"fantastic customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went exactly to plan, the car is fantastic and the guys at the dealership are very good at what they do. They've been in touch since to check up which is great customer service in my opinion, I highly recommend Sprys of Launceston.

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Dealership Information

Sprys Of Launceston is an Independent dealership that is based in Launceston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
3 reviews3.7 out of 5 stars — Rated Very Good
Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Sprys Of Launceston
    Pennygillam Industrial Estate Pennygillam Way
    Launceston
    Cornwall
    PL15 7ED

    Get in touch

    01566 772337
    http://www.sprysoflaunceston.co.uk

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 08:30 - 17:30
    Sun CLOSED

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sprys Of Launceston

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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