Anonymous, March 2023
"No complaints "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No complaints in regards to the Honda Jazz I purchased from SR Motor Group. I have found the car to be as advertised. There was no hassle at any point throughout the purchase and I would definately return.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to No complaints
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Peter R, March 2023
"All is well "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All is well thanks. The Octavia is going fine. I have become familiar with handling it to best practice. I am grateful for the customer service received.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to All is well
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
David W, March 2023
"Have recommended to friends "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very pleased with the car in every way. The purchase process was excellent and SR were a pleasure to deal with. Will get my next car from them and have also recommended to friends.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Have recommended to friends
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Annonymous, March 2023
"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a good experience with SR motors. Viewed and test drove a car just to trial the model, didn’t really intend to buy that day. The team were really helpful, but super relaxed and didn’t put any pressure on me. I decided to go ahead and buy, the process was really quick and straightforward. Would recommend.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Great experience
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Samuel A, March 2023
"Getting on well with the car "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought an X1 from SR Motor Group at the end of last year. Since the purchase I have been getting on very well with the car. The only niggle I have had with the car is the squeaky window wipers, other than that the car runs well and is in good condition. The team at SR looked after me well throughout the purchase and the team were polite.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Getting on well with the car
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mr H, March 2023
"Responded promptly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had been looking for a car for quite a while and was so relieved to find exactly what I wanted at SR and not only that they could deliver it too!! Throughout the transaction we mainly communicated via email and all my queries were responded to promptly. The car was looking just as it should when it arrived with me and I've had no problems with it.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Responded promptly
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Sheryl R, March 2023
"They want to make it work for you "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really nice buying experience at SR Motor Group, the team definately want to make it work for you and got all the bits and pieces that needed attention on the car done for me before I took it away. I was nervous buying a second hand car but they made be feel really comfortable and they never pressurized me. Touch wood I've had no need to contact them for anything after the sale, the car runs well. I am really intrigued to know what air freshener the valeters use here because it smells AMAZING and I have nearly run out of it.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to They want to make it work for you
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Donna H, March 2023
"Listened to my requirements "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I absolutely love my Grand Cherokee but there are a few bits as normal that need addressing which comes with the territory of buying a second had car but on the whole I am happy with it. The team listened to my requirements and the customer service was good overall. Being in sales myself I did pick up on few things that would have improved my experience, nothing major though!
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Aftersales from SR Motor Group Swindon in response to Listened to my requirements
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Anonymous, March 2023
"Lots to choose from "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was excellent and the staff are very friendly. Lots of great cars to choose from at fair prices. I am very pleased with the Qashqai they supplied to me!
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Lots to choose from
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
Mark W, March 2023
"Recommend 100% "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No problems what so ever buying from here, all was straightforward as it should be! I am made up the A5, it is a gorgeous car inside and out. I recommend Sr Motor Group 100% and will definately be returning myself.
+0 Found this review helpful
Aftersales from SR Motor Group Swindon in response to Recommend 100%
Thank you for sharing your thoughts on your car buying experience with us here at SR Motor Group. We value your feedback, and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.
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