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I purchased a Vauxhall Mokka from SR Motor Group based in Swindon, and although everything was great during the sale, I encountered a few issues soon after buying, I was a little disappointed and frustrated, so I contacted the dealership to express my concerns. I spoke to Sammy , the manager, who completed put me at ease. He asked me to bring the car back down for inspection and repair and apologised that this had happened. When I went back with the car, Sammy greeted me personally and took charge of the whole process, he was very professional, courteous, and attentive. He listened to my concerns and had the car checked thoroughly, explaining what the problems were and how they would fix them. He also followed up with me a few days later to make sure that everything was working well and that I was satisfied with the service. I was very impressed by Sammy's customer service and the quality of the repair. He turned what could have been a negative experience into a positive one, showing that he truly cared about customer satisfaction, even after the sale.
Reviewer has confirmed their email address
The service from SR Motor Group in Swindon was remarkable, from start to finish everything went much smoother than what we expected. They always got back to us when they said they would and kept us up in the loop with everything. It was a wonderful experience, we will recommend this dealership to everyone that we know and we have no hesitations about using them again in the future.
Reviewer has confirmed their email address
I bought myself a lovely little Peugeot 107 from SR Motor Group, a few months has passed and the car is running really well, I am very pleased with it so far. I have a slight concern that I am having to top the oil up on a regular basis, every month with maybe an addition Liter every month, no oil patches under and around my car or any sign of a leak, I should speak to the team and see if they can help me get this fixed. The customer service has been so wonderful, all the staff are really friendly, welcoming and happy to help at every opportunity. SR Motor Group have a great online reputation and I can see why, I would recommend them to anyone and everyone who needs a new or used car.
Reviewer has confirmed their email address
All is running very well with my new Nissan X Trail, I am booked in for servicing and MOT in the next couple days which might show a truer story however, the support up to now from SR Motor Group has been brilliant and I have faith if there are any issues, I will have help getting this resolved. I had a much older model X Trail previously, it was bullet proof! I knew what I was getting which was a large deciding factor why I went with an X Trail again. The team have been very helpful, ensured the car was clean, tidy and ready for me to collect, I am one very happy customer.
Reviewer has confirmed their email address
My recent purchase with SR Motor Group was smooth and issue-free. I have always driven vans due to being self employed but have gotten to a point where I fancied something smaller as a day to day run around. The customer service was excellent, with a responsive team that promptly resolved a minor heater issue. They even provided a temporary car during the fix. My overall satisfaction with their service is high. I would rate the sales team 8 out of 10; however, a bit more product knowledge would enhance the experience. Despite this, I am happy with my purchase and would recommend SR Motor Group to others.
Reviewer has confirmed their email address
I am absolutely thrilled with my experience at SR Motor Group in Swindon! The car has been a delight with no issues or concerns, except for a minor sensor problem that required a visit to the garage. While it cost me £150, attempting to claim warranty didn't seem like it would be worth it for the sake of £150, I’ll save that for an engine malfunction or something major. This was a new experience for me, having previously owned a series of 5 Ford Fiestas; the change and upgrade are quite refreshing. Adapting to the size difference occasionally makes it feel like I'm driving a lorry, but overall, it's a positive adjustment. The customer service at SR Motor Group was exceptional, keeping me in the loop at every step. I have no complaints, a little feedback would be, the car wasn't MOT'd and ready to go, I had to wait 8/9 days to collect my new car, leading me to rate the experience a solid 9 out of 10. Overall, SR Motor Group in Swindon provided a positive and satisfying car-buying journey.
Reviewer has confirmed their email address
My experience with SR Motor Group in Swindon has been very positive. Throughout the entire process, there were no issues or causes for concern. While I found it a bit challenging to navigate some of the features initially, I am overall pleased with the car. Having owned an ML before, the comparison is favorable, and I must commend the sales team for their excellent customer service. They delivered on their promises, earning them a perfect 10 out of 10 in my book.
Reviewer has confirmed their email address
I recently bought a Volkswagen CC from SR Motor Group in Swindon, and the experience was top-notch. The staff was friendly and knowledgeable, making the process hassle-free. The VW CC exceeded expectations, and the dealership's transparency in financing was commendable. Even post-sale, their responsiveness showcased a commitment to customer satisfaction. For a smooth and enjoyable car-buying experience, I highly recommend SR Motor Group.
Reviewer has confirmed their email address
We got to the dealership and had a good look around. This is when we found a tidy looking, 5 door Corsa for my daughter. After getting some more information about the car's history, I was happy to go ahead with it. The salesman was very professional and courteous when making the sale. I can't fault them.
Reviewer has confirmed their email address
My Kia has been amazing, I just love it. I'm rubbish with names, but the salesman who looked after me could not have done enough for me! He helped to answer all of my questions and really put my mind at ease when buying the car. On the day of collection, I was happy to see that the car was valeted because it looked amazing.
Reviewer has confirmed their email address
Want great savings as well as competitive rates on finance for quality used approved cars in the Swindon, Wiltshire area? then you have reached the right place. SR Motor Group are a independent used car specialist based in the Swindon-Wiltshire area with over 25 years in the used car market. We are proud to offer you a outstanding buying experience as well as customer service and very competitive prices, so please browse our used car stock list now.
At SR Motor we stock a range of used approved cars to suit all budgets and lifestyles so we are sure to have the right car for you. If you are looking for a second hand car in Swindon, Wiltshire then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stock list regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer our customers a wide range of dealer services such as low rate competitive finance and optional added extras. We are proud to work with and call our partners some great well established and known companies in the industry.
Manufacturers: Sells a variety of makes and models
Independent Dealership
SR Motor Group Swindon
Kennedy Drive
Swindon
Swindon
SN3 3SB
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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