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8 reviews from our car dealer reviews community
Leave a review for Standish Caravans Ltd
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8 reviews from our car dealer reviews community

Leave a review for Standish Caravans Ltd
Leave a review
"Sales were great but have an issue now"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales was great, as a first time caravan owner they were very very helpful. Have an issue with the caravan now and after sales is difficult. The problem was sorted initially but it failed and they did not respond to my email. It says on their Facebook that the phones aren’t working and I have emailed and messages them on their Facebook page.

"Very Happy with service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a used caravan from Standish Caravans. Everybody was very helpful and friendly. When we collected the caravan had been cleaned and looked great. We were shown how everything works. Very good service

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"What a Nightmare"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So after searching to country far and wide for an upgrade on our caravan we found what we thought was our dream van. a Swift High Style. they only problem was that it was a 3.5 hour journey away. so we decided to do our homework, checking out the van and of course the online reviews of Standish, everything seemed fine, so we made the call, which was followed by many more telephone conversations, which assured us we were making the right decision. on viewing the van everything seemed fine and we were assured all the necessary checks would be carried out before we made the journey again to collect. a week later we took our old van to Sandish as PX and collected the new to us(2012)Swift . as we were going on holiday the following week , we decided to get the van serviced by our local dealer. this is where the nightmare begins. we received a call from them advising the the van was structurally unsafe and they were surprised we made it back home in one piece along with this there were 23 other separate defects (admittedly some minimal) but as Standish had assured us that all the necessary checks had been done we were shocked. on calling Standish to advise, we were told to return the van for a refund and have our old part ex back (which might i add was advertised as DAMP FREE, which i know for sure it isn't) off we went to make to 7 hour round trip (which i know was our choice to go that far, but didn't think we would be doing it 3 times) on arrival at Standish the reception was very cold no one wanted to speak to us and no one even had the decency to even apologies. the situation was very tense. we hooked up our old van, but decided before we left to have a quick look inside. now take into consideration they had our part X for a week and they knew we were coming back to collect it part way though that week. they decided to help themselves to the fuse switch for the heater leaving live wires hanging out of the wall. when i looked out of the van strangely enough everyone had disappeared, so they knew what we were going to discover. i went and found the chap that sold us the van he seemed to act a little confused as is the switch seemed to have jumped out of the van all by its self. i was then told that they needed a switch for another van they were selling and a new one was on order, that they would send it to us when they received it and in the meantime just to wire the loss wires together, not to much of a fire hazard then... well folks that was 3 weeks ago now and still nothing, i have emailed and called, and was told that the person i needed to speak to was at a funeral ON A SATURDAY IN A PANDEMIC!!! REALLY. and to add insult the STRUCTURALLY UNSAFE SWIFT IS BACK UP FOR SALE, AND SOME POOR BUGGER IS GOING TO GET STUNG. NOTE TO STANDISH, IF YOU CHOSE TO RESPOND TO THIS AS YOU HAVE OTHERS CLAIMING YOU HAVE NO IDEA WHO I AM, I HAVE HAD PERMISSION FROM THE LOCAL DEALER WHERE I LIVE TO PUT ALL THE REPORTS FOR THE CARAVAN ON HERE ALONG WITH THE RECEIPTS. I WILL NOT BE RECOMMENDING YOU

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+4 Found this review helpful

Paul Stevenson in response to What a Nightmare

Hi Louise, Please get in touch with me, I may have bought this caravan after you.

"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We've just purchased our first motorhome from the team at Standish Caravans, we're very happy with the customer service which is probably the best you will find. Our vehicle was meticulously prepared for us to collect everything we asked to be sorted was done and our vehicle was spotlessly clean. Craig, Jimmy and Mark kept in touch to up date with work being carried out, our drivers seat needed a small repair where the part was difficult to find, but communication was excellent and we're very pleased with our motorhome which we feel was fairly priced. Thank you to the team at Standish Caravans we are happy to recommend you to anyone, so if you're looking for a caravan or motorhome we strongly recommend a visit.

"Better than most main dealers!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased a number of caravans over the years, mainly from main dealers...although most transactions were acceptable, I always felt I was paying a premium for a level of service that wasn’t outstanding, and that I was just a sales figure to them...I was a little unsure when I first found Standish Caravans, their set up is small and basic, and I was nervous about handing over a substantial amount of money to a small time dealer !! But from placing a deposit and collecting the caravan I have been amazed by these guys !! They have gone out of there way to reassure me, answer my queries, and sell me a caravan in such a personal and caring manner that I have never experienced and puts main dealers to shame!...the caravan was wet vacuumed, handed over in detail, they sourced me a used mover...and when the caravan developed a fault on the fridge on my first outing, they let me drop it off on the way home on Sunday, and it was fixed by Tuesday !! It took 3wks for my last dealer to look at my van !! I’ve been around the block, no one is perfect, things can go wrong, but these guys are operating way above the standards of other dealers !

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+0 Found this review helpful
"Very positive experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a used caravan from Standish Caravans. Found the experience very useful and positive. The owner (Anthony) and Mark were very helpful and appeared honest and trustworthy. I found the assistance of Mark particularly helpful in deciding which caravan was for me. Both men are friendly and are prepared to give time for prospective purchasers to give consideration to their requirements. I recommend this company without any reservations.

"Caravan visit"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I visited the location with a little trepidation as we did not know what to expect,we looked around under no pressure and discussed at great length with Mark and then the owner Antony about vans ,what Standish were about etc and it was because of their manner,honesty and openness, we decided to buy from them,nothing was too much trouble etc. I recommend this company totally as we are complete novices to the caravan world but we are looking forward to completing after pre inspections etc and building a long standing relationship with Mark Antony etc over the coming years .thanks Ian Sheila Terry

"Service second to none "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my caravan from here, no hard sell left to look around but told if we need help or had any questions just ask. My caravan has had a thourough check over and valated before I collect it. I was helped throughout the sale by Mark a charming friendly young man who was most helpful and informative. I called back to show my daughter my caravan and he remembered my name. He was just as friendly and attentive as he was before we bought the caravan. I would not hesitate to recommend Standish caravans to anyone, it is well worth a look for value and service

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Dealership Information

Standish Caravans Ltd is an Independent dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4.3 out of 5 stars — Rated Very Good
Excellent
6
Very Good
1
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Standish Caravans Ltd
    Rear of 82a Preston Road
    Wigan
    Greater Manchester
    WN6 0HS

    Get in touch

    01257 423241
    http://www.standishcaravans.co.uk

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Standish Caravans Ltd

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