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9 reviews from our car dealer reviews community
Leave a review for Staverton Cars
Leave a review

9 reviews from our car dealer reviews community

Leave a review for Staverton Cars
Leave a review
"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a skoda fabia 1.6 tdi Mark was very helpful and great to deal with many thanks

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+0 Found this review helpful
"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AA affiliated useless. Autoboxfault. 3k to fix took finance co warranty 6 months of arguing to fix but i had to pay half. Put me in debt so car got repossesed. Final straw.

"Brilliant experience - again!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got our last 2 cars from here, went back because we had such a great experience both buying and owning our first one - and even part ex’d it back! Mark is really helpful and friendly, prices are very fair and we’re now the proud owners of another great motor. A few very bitter and misguided-sounding reviews on here. Don’t forget, if you’re buying a second hand car from anywhere, there’s always an element of risk to you. The car you’re buying is old, so don’t expect everything to be like brand new, and when it isn’t, don’t immediately blame the dealer. A dealer is a businessman, not your best mate, and if they spent all day listing all the reasons why you shouldn’t buy their cars, they wouldn’t be in business long. Someone mentioned that you should take his cars for a check up straight after buying - obviously, you should take ANY second hand car for a check up straight after buying if you value your consumer rights. With our first car, we had a minor fault which we went back to Mark about within a week - he was great about it and he got it fixed no questions asked. We then owned the car for over 4 years and had absolutely no issues with it. When I was in the market for another (bigger boot as the family is expanding), this place was the first and only place I looked. You go back to a dealer you trust. Would recommend anyone to buy a car from here.

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+1 Found this review helpful
"Avoid. Take your business elsewhere "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Heads up for people out there - If you minus his ‘good’ reviews off family & friends, and calculate the true bad reviews you get the correct BAD score on all platforms. Just check out trust pilot, Facebook, google etc. Take off the same friends & family again and you see the truth of the bad company this really is, read the true real life reviews off people who have had bad experiences and scammed with this business and other businesses they associate with. And see the business for what it truly is.

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"Avoid!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could write paragraphs on how bad my experience with Staverton Cars (mark!). but I'll keep it simple. Our 'clean' mot was somehow missing 5 mot failures and 4 advisories along with multiple other electrical issues with the car, Mark is reluctant to abide by any consumer rights and pretends to cooperate and leaves you with absolutely nothing but a car thats good for scrap. If you decide to buy a car from here, take it straight to a garage for a check over.

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+1 Found this review helpful
"Just another dodgy dealer! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On the face of it Mark seems like a rare genuine honest sales man but in reality he's just another lowlife who is willing to screw people over for money. Mark does sell good quality used cars (we know because we sold him ours) BUT he also sells absolutely bags of rust that are falling apart! We know because we sadly brought one. Strangely the car we brought came with a new clean mot, however there were 5 mot fails and 4 advisories 'accidentally' missing, turns out we aren't the first people to have this experience with Staverton Cars. We have reported him to DVSA and trading standards. Marks cars come with a warranty - just look at the reviews for warranties2000 on google to see how that will go (and whilst your at it check out all the extra reviews available for staverton cars). Mark is an AA trusted dealer - this means and covers you for nothing. Their service if things do go wrong is that they can only advise him, and when they see him screwing customers over ignoring consumer law they don't remove him from being a trusted dealer they just agree that you are best off taking him to court. We have 2 disabled children, 1 of which hasn't been able to get to school and despite there being multiple faults inside and outside of the 30days (day 35 for the rest!!!) Mark couldn't care less for consumer rights, he just gets a wannabe lawyer from warranties2000 to pretend they are trying to cooperate.

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+1 Found this review helpful
"Sold me defective car, took 5 weeks to g"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this company, sold defective car , would not return emails and phone calls , Tooks 5 weeks to get money back, after involving trading standards and dvsa

"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car in December. An issue arose with the alarm. Instantly Mark was on the case trying to fix the issue. Replaced several parts without me having a spend a penny. Very happy. Mark goes above and beyond to make customers happy. Would highly recommend.

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+0 Found this review helpful
"Awful do not use"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car with pre existing fault, Head gasket/engine block. confirmed by 2 engineers. Staverton Cars refused to repair replace or refund the vehicle insisting I had to pay to have it put back together and transported back to him, Now over £4000.00 out of pocket.

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+5 Found this review helpful
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Dealership Information

Staverton Cars is an Independent dealership that is based in Cheltenham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews2.3 out of 5 stars — Rated Poor
Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
6

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  • Contact Information

    Address

    Staverton Cars
    Gloucester Road
    Cheltenham
    Gloucestershire
    GL51 0TF

    Get in touch

    07732 611211
    http://www.stavertoncars.co.uk/

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Staverton Cars

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    FCA Ref: XXXXXXXXXX
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