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6 reviews from our car dealer reviews community
Leave a review for Steels of Hereford
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6 reviews from our car dealer reviews community

Leave a review for Steels of Hereford
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"Excellent good will gesture"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a used car from Steels in June for our daughter who is learning to drive. Because of Covid and the unavailability of driving lessons it hadn’t done many miles before we took it in for its MOT almost a year after purchase. Unfortunately the water pump blew. Despite it being almost 9 months beyond its 3 month warranty, Steels, when informed didn’t hesitate in volunteering to fix the issue for free. A great example of a good will gesture despite no legal obligation to do so. 5 stars to Steels - thank you.

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"Fantastic help and service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

23rd December at 7am my son was told by RAC that he needed a new engine. He was stuck in Worcester working for a supermarket at the busiest time of year, we couldn't hire a car as all booked out for xmas and needed to get to work again the following day. I saw the fiesta on facebook market place and knew it would be perfect. From the first phone call with Tracy to all my dealing with Simon, they made what looked like the impossible happen. By late morning the sale was completed and despite having Christmas eve off work, Simon met my son at 8am so he could pick up the car. Without this fantastic service I'm not sure what we would have done. I would thoroughly recommend Steels for the excellent service they provide

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"Disappointed "
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been a loyal customer of Steels ( 3 cars bought now) and rang with an issue this morning Felt they were totally dismissive and not at all helpful , very disappointed at this as have always thought they had provided good service.

"Strongly Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To Whom It May Concern: (Steels of Hereford) I have been buying cars from Steels of Hereford for about 30 years now and always been impressed by the professionalism in all departments from sales, service and most of all aftersales care. This service is very rare these days although I now live in Cardiff I will not deal with any other firm than Steels. I have now acquired another used car from them this month despite all the car sales around Cardiff I could choose from its worth the journey to Hereford. The reassurance that I will always be treated with excellent service even after buying your car. It is my pleasure to strongly recommend the Management and team from Steels of Hereford. Sincerely, James Rooke

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a mercedes from Steels of Hereford and the car came with a warranty of 3 months. During this time it came to light that there had been a few issues with the car, Jason was great and the service was top class to rectify the issues. Thanks Sam

"Amazing customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The manager at Steels Honda has done above and beyond to help me following a part going wrong on a used car I brought in the month. He was genuine, kind and fantastic. He sorted the issue for me straight away at my convenience and I couldn’t have asked for anything better considering the nightmare of something going wrong with a car. He honoured customer rights and I’m extremely happy in the way he dealt with it all. Kindest regards to all at Steels Hereford, I understand why you are a reputable garage! Fantastic service! Alice falvey

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Dealership Information

Steels of Hereford is an Franchise dealership that is based in Hereford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews4.7 out of 5 stars — Rated Excellent
Excellent
5
Very Good
1
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Steels of Hereford
    120 Eign Street
    Hereford
    Herefordshire
    HR4 0AP

    Get in touch

    01432 267151
    http://www.steelshereford.co.uk

    Opening times

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    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Steels of Hereford

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    VAT Number: XXXXXXXXXX


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