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I bought a bike from Stephen Billau & Sons. Very strange reasonably polite when buying however as soon as the deal was done and the money transferred sales person short with glasses didn’t want to talk. Didn’t do a handover and he wandered away. You can’t try the bikes out. Very strange experience I would recommend this place to buy from. Not at all caring. Also a few issues after buying as well with the bike.
Beware when selling your bike to this company!!! I have no issue with someone looking at your bike making you an offer and deciding to walk away and all are happy. However They rang me after I had advertised my for sale for £7250 on autotrader with pictures. He offered me £6500. I stated I wanted at least £7000, no go he would only pay £6500, but assured me he was a no nonsense guy. We discussed the bike and I stated it was a 7/10 on condition. He asked me about the wheels and I stated they had some flaking. He did not request any more photographs of what we discussed. He stated he would have the bike to which I replied when would you like to see it? he replied he didn’t want to see it he would come and buy it. I was concerned at this as he had not asked for extra photos or had see the bike. I said I will take no less than £6500 so don’t waist my time if you are going to then offer me less. After much reassurance i believed he was genuine and a man of his word. One of his employees turned up next day in a van, got the ramp down and ready to load the bike he agreed it was a 7/10 and would clean up with some minor scratches. He asked for my bank card for the account number which I gave him. He then took photographs of the wheels and said he has to speak to him and went and sat in the van. He then came back to me saying he didn’t want the bike as it wasn’t as described but he would consider it for less money. I rang him who accused me of not describing the bike correctly and that it was scruffy (he has never seen the bike in person and has never requested extra photographs) As far as I’m concerned be very wary selling to this man.
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col dubai in response to wouldnt sell to this company
Has a harley I used to own advertising 7000 miles on the clock. It had a new clock when I bought it with 8000km on. beware.
I can't fault any aspect of the service, the bike is fantastic and I'm enjoying it, I'd definitely give them my business again as like i said I can't find a single complaint.
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Stephen Billau And Sons is an Independent dealership that is based in Darlington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Stephen Billau And Sons
Chesnut Street
Darlington
Darlington
DL1 1QQ
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