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25 reviews from our car dealer reviews community
Leave a review for Sterling Motor Cars
Leave a review

25 reviews from our car dealer reviews community

Leave a review for Sterling Motor Cars
Leave a review
"Brilliant - first class service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a lot of cars over the last few years and I can honestly say that Sterling Motor Cars are up there with the best when it comes to service and aftercare. Ben and his team are extremely approachable, honest and will always go over and above to help. I 100% recommend Sterling Motor Cars.

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+9 Found this review helpful

Ben Oliver from Sterling Motor Cars in response to Brilliant - first class service.

Thanks for the review Phil it is much appreciated. Enjoy the DBS and I am sure we will see you again soon.

"The Best Car Buying Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had a very positive experience in buying our vehicle from Sterling Motor Cars. We saw the vehicle for sale on Auto Trader and visited Sterling Motor Cars the next day. The vehicle was in tip top condition, well presented and we were given plenty of opportunity to view. The paperwork was all available and we were able to pay for and take the car away the same day. Which considering we were replacing our stolen car was fantastic.

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+9 Found this review helpful

Ben Oliver from Sterling Motor Cars in response to The Best Car Buying Experience

Thank you for your review of our service Nicholas and I am pleased we exceeded your expectations. I hope you have enjoyed you car! Thank you very much.

"Exceptional Communication !"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service is second to none. Attention to detail is remarkable and would thoroughly recommend purchasing a vehicle. Friendly and sincere thank you so much

Ben Oliver from Sterling Motor Cars in response to Exceptional Communication !

Thank you so much for your review and I hope you are enjoying your car! We hope to hear from you in future.

"Amazing Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow, what an incredible experience. From the moment we arrived to the moment we left. We were greeted with a nice cup of coffee and an amazing atmosphere. There was no sales pressure and the car was in perfect condition. We will certainly be in touch when we need another car. Highly recommend!

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+12 Found this review helpful

Benjamin from Sterling Motor Cars in response to Amazing Experience

Thank you very much for your review Caroline. We really hope you are enjoying your new car and we look forward to doing business with you in the future. Many Thanks

"Not what he seems"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a GTC with FSH and Bentley warranty. Only problem was Ben ( the owner) got a non approved backstreet garage to give it an oil change instead of the proper due service. Result - I had to pay £2000 for Bentley to do it properly. I contacted Ben. He just washed his hands and walked away. Beware - stick to a proper Bentley dealer.....

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+5 Found this review helpful

Mr Oliver from Sterling Motor Cars in response to Not what he seems

Dear Mr Neil G, Thank you for your review. We take these matters very seriously indeed. Unfortunately, having looked through our records rigorously we cannot seem to match your identity and do not have any recollection of a customer fitting your account. If you were in fact a customer of ours we welcome you to contact us at anytime so that we can resolve this issue immediately.

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Dealership Information

Sterling Motor Cars is a Family run business offering a unique selection of handpicked Prestige and Luxury Marques Located in East Grinstead, West Sussex. With years of experience in the motor industry our Motor Cars are individually prepared to the highest standards with our attention to detail being second to none.
We conducted our viewings by appointment so that we can give you our undivided attention in a pressure free environment. We pride ourselves on an impeccable service creating the best experience for our clients.
Our friendly and professional approach along with our commitment creates one of the best car buying experiences in the automotive industry. From classic sports to modern prestige vehicles we have dealt with the some of the finest along with import and export of vehicles worldwide.
We are able to offer flexible finance packages, part exchange, drive away insurance, a selection of warranties and global delivery including shipping.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2013

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
25 reviews4.8 out of 5 stars — Rated Excellent
Excellent
23
Very Good
1
Average
1
Poor
0
Terrible
0

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    Contact Information

    Address

    Sterling Motor Cars
    East Grinstead
    West Sussex
    RH19 3UF

    Get in touch

    01342 322 466
    http://www.sterlingmotorcars.co.uk/

    Opening times
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun By Appointment

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    48%
    Percent of reviews responded to by this dealer

    Additional Information About Sterling Motor Cars

    Company Formed: 2013
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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