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From when I submitted an online enquiry to buying the car, I can honestly say that the service from the guys at Sterling was nothing less than first class. There was never any pressure, we were given the keys to the car we liked for a test drive and just told to go drive it. Once we'd decided that it was exactly what we wanted, closing the deal was totally hassle free. Would I buy from Sterling again? Yes, yes I would and I cannot recommend them highly enough.
Lawrence at Sterling Motors couldn't of been more helpful, We recently purchased a car from him Feb 2017 and he was very efficient. 100% recommend.
I was planning to purchase a range rover from here but scared, becasue of the bad reviews.!!!
Had two cars from here now both good value and as described. Dealt with Dan both times and he could not have been more helpful.
Alistair is rude and unhelpful I asked for a call back and I was told i would get a call back in five minutes and two hours later I had to call them back Really unhelpful I would never use these people again never So rude just hang up on me
martin edmondson from Sterling Motors in response to Jwhej
Alastair no longer works here - everyone that works here is very helpful and always friendly
Buying a car can be quite stressful but Lawrence was so efficient and friendly that it could only be described as a pleasure. I would recommend Sterling Motors to anyone and I will certainly re-visit when I need to replace my car in future. Many Thanks, Helen.
Bought a car from this dealer at beginning of March and have been really happy so far! Laurence was extremely helpful as I had lots of questions and criteria which I wanted them to meet before I would agree on the purchase. Nothing was too much trouble, excellent customer service and I am confident if I have any issues they will resolve them . I travelled 70 miles for the car and it was worth it!
I echo the other reviewers' comments; this is an awful dealership that I would not recommend to anyone. I bought a car with numerous problems that were not evident before I made the purchase, I had to call and chase for months to get the smallest of things addressed, and the car was advertised as FSH yet had no history (this only became evident after the sale). When I queried the FSH, they said that Mercedes held it all on an electronic database but it transpires that there are no records for my car. My biggest gripe is the persistent and incessant lies told by the sales people (I don't use those words lightly). All in all, I had a horrible experience and am left with a car that has multiple problems that Sterling Motors refuse to address.
martin from Sterling Motors in response to GlobeTrotter
Hi I spoke to you personally on this last week and you had the electronic print out from Mercedes of where all the service history has been done? Mercedes have not had service books for many years and are all held on there online systems.
I got a problem with the door mirror on Ford Kuga that Sterling Motors promised to fix it. WE sent emails, also rang them several times but they just fob you off. Dont buy a car from them is my advice.
Terrible place, garage owned by 4 partners, all of them seasoned con men. Vehicles overpriced. They offer refundable deposits if you do not want the vehicle but will not refund you anything at all. They will lure you in with a smile to get money off you to hold a vehicle but if it's not what you thought things will turn sour. Avoid at all costs.
martin from Sterling Motors in response to Troy
Hi deposits are refundable if you get here and the car is not as described in condition or anything else. If you however decide you have changed your mind after paying a deposit and you don't even try look or complete on a deal then why should we refund a deposit that has been taken off sale for you ?
Sterling Motors is an Independent dealership that is based in Wetherby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Sterling Motors
2 Hall Farm Thorp Arch Park
Wetherby
West Yorkshire
LS23 7AW
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