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40 reviews from our car dealer reviews community
Leave a review for Sterling Motors
Leave a review

40 reviews from our car dealer reviews community

Leave a review for Sterling Motors
Leave a review
"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From when I submitted an online enquiry to buying the car, I can honestly say that the service from the guys at Sterling was nothing less than first class. There was never any pressure, we were given the keys to the car we liked for a test drive and just told to go drive it. Once we'd decided that it was exactly what we wanted, closing the deal was totally hassle free. Would I buy from Sterling again? Yes, yes I would and I cannot recommend them highly enough.

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lawrence at Sterling Motors couldn't of been more helpful, We recently purchased a car from him Feb 2017 and he was very efficient. 100% recommend.

"Ahmad"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was planning to purchase a range rover from here but scared, becasue of the bad reviews.!!!

"JH"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had two cars from here now both good value and as described. Dealt with Dan both times and he could not have been more helpful.

"Jwhej"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alistair is rude and unhelpful I asked for a call back and I was told i would get a call back in five minutes and two hours later I had to call them back Really unhelpful I would never use these people again never So rude just hang up on me

martin edmondson from Sterling Motors in response to Jwhej

Alastair no longer works here - everyone that works here is very helpful and always friendly

"Helen Thompson"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a car can be quite stressful but Lawrence was so efficient and friendly that it could only be described as a pleasure. I would recommend Sterling Motors to anyone and I will certainly re-visit when I need to replace my car in future. Many Thanks, Helen.

"Karen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this dealer at beginning of March and have been really happy so far! Laurence was extremely helpful as I had lots of questions and criteria which I wanted them to meet before I would agree on the purchase. Nothing was too much trouble, excellent customer service and I am confident if I have any issues they will resolve them . I travelled 70 miles for the car and it was worth it!

"GlobeTrotter"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I echo the other reviewers' comments; this is an awful dealership that I would not recommend to anyone. I bought a car with numerous problems that were not evident before I made the purchase, I had to call and chase for months to get the smallest of things addressed, and the car was advertised as FSH yet had no history (this only became evident after the sale). When I queried the FSH, they said that Mercedes held it all on an electronic database but it transpires that there are no records for my car. My biggest gripe is the persistent and incessant lies told by the sales people (I don't use those words lightly). All in all, I had a horrible experience and am left with a car that has multiple problems that Sterling Motors refuse to address.

martin from Sterling Motors in response to GlobeTrotter

Hi I spoke to you personally on this last week and you had the electronic print out from Mercedes of where all the service history has been done? Mercedes have not had service books for many years and are all held on there online systems.

"allen"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got a problem with the door mirror on Ford Kuga that Sterling Motors promised to fix it. WE sent emails, also rang them several times but they just fob you off. Dont buy a car from them is my advice.

"Troy"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible place, garage owned by 4 partners, all of them seasoned con men. Vehicles overpriced. They offer refundable deposits if you do not want the vehicle but will not refund you anything at all. They will lure you in with a smile to get money off you to hold a vehicle but if it's not what you thought things will turn sour. Avoid at all costs.

martin from Sterling Motors in response to Troy

Hi deposits are refundable if you get here and the car is not as described in condition or anything else. If you however decide you have changed your mind after paying a deposit and you don't even try look or complete on a deal then why should we refund a deposit that has been taken off sale for you ?

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Dealership Information

Sterling Motors is an Independent dealership that is based in Wetherby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
40 reviews4.3 out of 5 stars — Rated Very Good
Excellent
32
Very Good
0
Average
1
Poor
2
Terrible
5

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  • Contact Information

    Address

    Sterling Motors
    2 Hall Farm Thorp Arch Park
    Wetherby
    West Yorkshire
    LS23 7AW

    Get in touch

    01937 840560
    http://www.sterlingmotors.co.uk

    Opening times

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    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Sterling Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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