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30 reviews from our car dealer reviews community
Leave a review for Steven Eagell Toyota Ashford
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30 reviews from our car dealer reviews community

Leave a review for Steven Eagell Toyota Ashford
Leave a review
"Fantastic service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stuart looked after us from start to finish. He was polite, professional and personable. Took questions and desires seriously and provided me with a vehicle that is perfect for me. Thanks Stu

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"Long time customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently part exchanged my eight year old Toyota Auris for a 2018 RAV 4 excel. Kash took my enquiry and dealt with me the whole way through. He invited us to take a test drive for a couple of hours and on return discussed the finances with me in detail. Throughout the whole process he could not have been more helpful or informative. He is a very lively ebullient character and arranged everything from road tax to retaining my personal number plate. Over the years I have always received excellent service from Stuart Hopkinson in Sales and Dean Presnell in Service and now have a new contact in Kash!

"RAV4 Hybrid"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yesterday I drove my newish RAV hybrid KS20EBD. The part exchange and purchasing of the RAV4 was a smooth and stress free deal, Scott Lauzon was patient, very knowledgable and answers to our questions were well explained. He did not rush us or blow us with science. We are very pleased and we highly recommend Scott Lauzon to anyone wanting to buy a car at Toyota Motorline Ashford.

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"Such helpful and understanding staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife, Maureen, and I bought a Hybrid Auris from Toyota Ashford three years ago, and recently, went back to look for another small car for Maureen to use herself. The Salesman, Bob, who sold us the Auris initially, was very helpful and considerate to our needs as customers, and, although he searched on line to find something, we decided that Maureen would adopt the Auris and I would find an older Toyota Avensis (because I had one previously). As we both have personalised number plates, and I couldn't work out how to do the necessary online registration swopping, I went back to Toyota, Ashford, asking for their help. Bob straight away offered all the help needed and, with the assistance of Scott and Kash, Bob not only ensured that the transfers were successfully achieved, but also had the two sets of plates made up and fixed to the cars at the same time. I cannot praise and thank them all highly enough for their help and efficiency, and they will certainly be seeing us again when we are looking for the next car we decide to buy. We will certainly spread the word when our friends want a new car anytime. Thank you all. Barry and Maureen Andrews.

"New Toyota C-HR "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have purchased three Toyota’s from Ashford Motor line dealership. Michael was so very helpful, Friendly and could not do enough for us. We have had two Yaris’s and have now just got the Toyota CHR. Everything was explained very clearly and he made it a very easy experience . Brilliant service . Thank-you

"Excellent service buying Toyota Corolla"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I live in Wales but the precise car I wanted was at Toyota Ashford (a demonstrator). I was a bit unsure about buying the car unseen at distance. I need not have worried. Zsolt was excellent - informative, reliable and not pushy. The video he made of the car was great. The car was delivered to London when I was visiting a relative there and it was clean and just as described.

"Great service on buying a Toyota CHR "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stuart was very helpful and pleasant on picking a new Toyota CHR, being a ford fiesta driver for many years,I will never look back. Stuart is very professional and offers a friendly service and very knowledgeable Purchasing a car from Stuart was an enjoyable experience. Extremely happy with the purchase of our new car. Would be happy to purchase from Stuart again and would highly recommend to anybody for a quality and personal service.

"Friendly, personal service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the third car l have purchased from motorline Toyota Ashford and the service is as good as ever. Nothing is too much trouble, Stuart Hopkinson was extremely helpful in a professional, but friendly and caring manner, answering all my questions and completely putting me at ease . Thankyou to all the team and l would definitely recomend Toyota Ashford to everyone.

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"Never again."
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wish I had never set foot on premise. Asked on phone for test drive, arrived and salesman went into " rabbit mode", never happened! Showed me second hand cars with no price or mileage details,which means nothing! Purchased new Aygo, left without any paperwork relating to model purchased. Contacted salesman twice as he wasn't sure, for insurance purposes.Would not have purchased as under powered for pulling out on to fast road where I work. Did complain to salesman afterwards about several issues,which he smithereens took on board.Came close to cancelling buying but time was tight because of covid pending lockdown. Never received after sales follow up of experience rating,wonder why? Then rust issues under bonnet on a three month old car. Doing me a favour to sort it! Only because I wanted complaint escalated. Not impressed with sales at all. Last time I buy from this place.

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"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

staff were brilliant throughout the whole process from arranging to view a car to test driving and sorting paperwork after purchasing. Ian Germany went above and beyond to insure that we had a great experience and nothing was to much trouble, he kept in constant contact with us throughout and updated us on m.o.t and service progress. Overall a great car buying experience and we woukd definitely go to them again when looking for cars in the future

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Dealership Information

Steven Eagell Toyota Ashford is an Franchise dealership that is based in Ashford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
30 reviews4.8 out of 5 stars — Rated Excellent
Excellent
27
Very Good
1
Average
1
Poor
1
Terrible
0

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  • Contact Information

    Address

    Steven Eagell Toyota Ashford
    The Crescent Orbital Park Orbital Park Roundabout
    Ashford
    Kent
    TN24 0SN

    Get in touch

    01233 364847
    https://www.toyota.co.uk/dealers/steveneagellashford

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    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Steven Eagell Toyota Ashford

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