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15 reviews from our car dealer reviews community
Leave a review for Steven Eagell Toyota Aylesbury
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15 reviews from our car dealer reviews community

Leave a review for Steven Eagell Toyota Aylesbury
Leave a review
"A very satisfied customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A company worth recommending. What I can write about the company is, first of all, that they are honest, professional and that they respect their customers. The car looked exactly like in the photos, everything was correct. I am very satisfied and I can recommend this place to anyone.I recommend it the most Amir Khan If you want to buy your dream car, I highly recommend it.

"SPECIAL DELIVERY FROM AMIR KHAN "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I arrived in the showroom seek for a small car to downsize Amir has been extremely helpful. He listened, directed me to what was suitable for my requirements. He made me feel at ease and he was very patient because I took a lot of understanding and persuasion before I finally agreed to buy a car. On the day I arrive to collect my car, although Amir was very busy, he made me feel welcome and went out of his way to make sure my care was ready for me to drive it home that day. I have never felt so special over the past 40 years of buying a car. He presented me with a bright pink ribbon on top and my name and car details inside. He is a credit to your company. I shall certainly recommend Toyota in Aylesbury to family and friends. Keep up the good work, Amir.

"Rav 4 PHEV"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car, bought from a knowledgeable and professional dealership. Thanks AJ for great deals on my car extras. I am on my 5th toyota and Steven Eagle 's toyota Aylesbury is impeccable.

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"Tav 4 PHEV"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ordered pur car last year June. Arrived last week, Understandably the shortage of electonic chips and other high specs of technology has contributed to this. No complaints here, we understand how the new norm, after Brexit works! AJ. has kept us informed every step of the way about the car 🚗, its whereabouts, etc. AJ is very professional, knowledgeable, aproachable and he makes himself available at times other car dealers probably won't. He offered us a great finance deal on the car purchase, good price on the part exchange traded in( another rav 4 hybrid self charging). Also he explained very skilfully all the extras that were worth having, in terms of insurance and car upgrades ( thank you for the coating treatment exterior + interior). This is our 5th toyota car we own ( and the 4th we bought from this same dealer over the years) and we could not be any happier about the quality of craftsmanship of Toyota, their aftercare plans,service plans, extras in terms of maintenance and car aesthetics. Again, AJ kudos to you for your customer skills and knowledge of these cars. Also thank you to Aylesbury toyota branch manager, who very kindly greeted us and had a chat to us, congratulating us on our car purchase. And thank you for the free coffee, my husband enjoys so very much! We would recommend you anytime to any serious client.

"We were looking for a new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Looking for a new car we had a model in mind but it didn't tick all the boxes. All was patiently explained, professionally demonstrated and the right model was found and driven. We bought. Thank you Ali and your manager - super service.

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+1 Found this review helpful
"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The moment I walked into Toyota Aylesbury I felt welcomed. I had the best encounter with my sales manager and he was so good professional and happy to help. Would I recommend, totally, that is the place to be. Ali is the best. He did an amazing job in getting me a nice car. Thank you Ali

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"Great service great deal from Jak"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wasn't expecting to buy a car, but Jak managed to get me a great deal on part exchange: a newer model than I was driving for less than I was paying. The service was spot on throughout, from getting the quotes, talking me through paperwork, to arranging insurance, to delivering the car to me, then little touches on delivery and after sales help - great experience overall, very efficient professional and friendly. Would visit again.

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+1 Found this review helpful
"Insulting part exchange price. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just before I start. I am not some moaning person who expects a fortune for their car when part exchanging them. Yes, everybody wants top money, who wouldn't. However, after working in the industry and buying a different car every year (I know, a sales man's dream) I am pretty clued up on values etc and just expect a fair price. Many garages use CAP to give you a valuation on your car plus maybe a few other things. However, in my experience, it is a very good guide of current market value for your part exchange - in my opinion! It has always given me a good estimate sometimes a bit more, sometime a little less. To cut a long story short they offered me £1000 below book value even though my car is in excellent condition, full history, low miles, hpi clear etc etc. Now you might be thinking it was a 30-40k price car and that can have a bigger fluctuation on PX values? No it was a 6k car and they offered 5k. Their reason - They never pay CAP value? It was a different brand to Toyota? plus a couple of other rubbish reasons. It was £1000 less than anywhere else! Including webuyanycar etc. Then, when I emailed them calling them out on such a pathetic valuation they never replied. The really great thing is though.... You can walk away and never use them again.

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+1 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently brought a car from Toyota Aylesbury and received an excellent service from Sajid, really helpful and very knowledgeable. I would recommend buying a car from him. A very pleasant and smooth transaction.

"Slow at paying what they owe"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Retained some funds pending me sending log book for p/ex vehicle. Log book duly sent and was delivered 10 July via recorded delivery - I have yet to receive the funds they owe me - poor poor service

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Dealership Information

Steven Eagell Toyota Aylesbury is an Franchise dealership that is based in Aylesbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
15 reviews3.9 out of 5 stars — Rated Very Good
Excellent
10
Very Good
0
Average
2
Poor
0
Terrible
3

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  • Contact Information

    Address

    Steven Eagell Toyota Aylesbury
    Gatehouse Road
    Aylesbury
    Buckinghamshire
    HP19 8ED

    Get in touch

    01296 673560
    http://www.steveneagelltoyota.co.uk/contact-us/toyota-aylesbury/

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    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Steven Eagell Toyota Aylesbury

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