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63 reviews from our car dealer reviews community
Leave a review for Steven Eagell Toyota Bromsgrove
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63 reviews from our car dealer reviews community

Leave a review for Steven Eagell Toyota Bromsgrove
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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Elvis Norford gets a standing ovation for his work ethic he always looks out for the best price and even takes note on the little things in a car you want and need. Excellent service Elvis!!!!!

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"Great customer service "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was so delighted to choose Bromsgrove Toyota dealer, especially that Elvis was so customer conscious. He provide 5 star services through the entire process.

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"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We took our motability car in for a service which was done excellently. This is even recorded for you to watch. I cannot praise Brian enough for his knowledge and help. We wanted to change the car and he helped us with this. An absolute professional. If you have or want a motability car see Brian and he will help you all the way.

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"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am over the moon with my new car from Toyota. I can't overstate how much of a big help Elvis was in my purchase. He is an outstanding professional, who went the extra mile in helping me. I cannot thank him enough. His industry insight and thoughtful approach played a key role in my choice. I highly recommend.

"Very helpful"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Elvis Norford has provided me with excellent customer service. He was the only agent that resolved a previous issue for me, he was patient and extremely efficient. If I ever buy a car from this Branch again, I’ll definitely be asking Elvis to provide the service for me

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"Approved Used Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went to Toyota Bromsgrove on the off chance they had a car that suited our needs, we by chance saw the exact car at the Dealership we were after. On walking in the showroom we were greeted by Jeanette, the customer service Host, who was professional and courteous and made us drinks until we were seen. Elvis was the salesman, who was very polite and professional and explained all we needed to know about the car. I discussed the price with Elvis and Glynn and happily put a reserve on the car. I was kept informed as to when the car was ready for collection and updated daily by Elvis and Glynn. When we picked the car up at a time that was convenient for us, the staff and especially Elvis made the experience an absolute joy and took the time to ensure we enjoyed the experience. We don’t usually leave reviews unless we get a really positive experience, in this case we did, so well done to all, Jeanette, Elvis and Glynn. Thank You

"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just collected my new car from Toyota Bromsgrove, very good service and advice. Have been looking for round for many weeks, and thought hybrid was my best option, not really knowing much about these cars Gary gave all the information I needed and options available. Collected car this afternoon more than happy, thanks also to the lady that meets and greets you as you arrive, kept the coffee coming. Happy customer. Thanks Gary. Wes. Kidderminster.

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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchase a vehicle excellent service Elvis when above and beyond to ensure I make the best purchase for my needs. Really happy with my car . Elvis is a patient thorough salesman that takes the time to explain and things . I’ve had an amazing experience.

"Wonderful customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Out Toyota Land Cruiser had to have bodywork repairs at the bromsgrove branch . All the staff were so helpful and considerate offering us a lift home when we left the car and collecting us after it’s repair . We would highly recommend this dealership

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"Fantastic service extremely helpful "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view a Toyota C-HR Hybrid but on arrival I saw another one that interested me more. Elvis talked me through everything he did not try to hard sell or push me at all, he allowed me and my son to thoroughly inspect the car and take it for a test drive. Elvis took his time and knowledge to tell us everything we wanted to know. He is an asset to your company and I would highly recommend Toyota Bromsgrove to friends and family. I took delivery of my C-HR on 29/05/21 the handover went very smoothly and even though Elvis was quite unwell on that day he called me in the evening after he had got home to check I was happy and everything was ok. I can not thank him enough for making my purchase easy and pleasurable. Thank you so much Elvis. The only small criticism I have is that the car had not been valeted as I was promised.

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Dealership Information

Steven Eagell Toyota Bromsgrove is an Franchise dealership that is based in Bromsgrove. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
63 reviews4.7 out of 5 stars — Rated Excellent
Excellent
58
Very Good
1
Average
1
Poor
2
Terrible
1

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  • Contact Information

    Address

    Steven Eagell Toyota Bromsgrove
    24 Buntsford Drive
    Stoke Prior
    Bromsgrove
    Worcestershire
    B60 3AJ

    Get in touch

    01527 813417
    https://www.toyota.co.uk/dealers/steveneagellbromsgrove

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    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Steven Eagell Toyota Bromsgrove

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