17% Reviews
replied to
69% Recommend
to friend


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23 reviews from our car dealer reviews community
Leave a review for Stoneacre Dewsbury
Leave a review

23 reviews from our car dealer reviews community

Leave a review for Stoneacre Dewsbury
Leave a review
"Don’t make an appointment! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On Tuesday I organised an appointment to view a car this Saturday with Peugeot Dewsbury. I had multiple texts confirming that I had an appointment at 10:45, including one less than 12 hours before said appointment. My partner and I then drove from Lincoln to Dewsbury to view the car, which is nearly two hours of driving and about £25 in fuel, not to mention our time. Upon arrival we were asked to be seated, and were then informed that the car had been sold the day before. The level of incompetence that Peugeot Dewsbury offers is beyond recognition. I would like to ask when the cost of my fuel is going to be refunded? What about payment for my wasted time? Either would be appreciated. Please would a member of the Peugeot Dewsbury team get back to me as promptly as they did when they were confirming my false appointment?

"Warm and friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ian was great,made you feel relaxed,and didn't put pressure on you.Very good Thank youuuuu

"Warranty Issue"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely fantastic service start to finish. Peugeot Barnsley wanted nothing to do with my issue (told me they couldn't even look at it for 2 months, in a not very considerate way, by which point my warranty would have expired). But Stoneacre Dewsbury stepped up and helped me out no end - the ladies at reception were very very friendly and very helpful. The service was very efficient overall and I will happily drive the extra miles to use the Dewsbury branch.

"Service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I left my Ford kuga for a service this morning. I was left with a very nice 2008. Got into the car the car was dirty. Was not cleaned from the last customer. Rubbish in the pockets of the doors.I had earrings to run. So I put some petrol in thinking I would be able to clam the money back at the end of the day (nope) when I opened the boot there was a lady’s jacket.tampons rolling round the boot and remnants of wrappers from used tampons. I was on the phone to the dealer to which I was told it will be cleaned when I hand the car back over.upon picking my car up I queried over the petrol I had put in. And left the receipt on the desk was told no I won’t be getting my money back. As there was petrol in. To my reply yes 30 miles. I had things to do which was more then 30 with all the running round I had to do. My car was not washed. Or hoovered from the service very poor customer service

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"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales team fantastic, cant do enough to help. Very happy with my purchase Many thanks

Rooks in response to Brilliant customer service

Looking to change my car I was looked after by Hayden from who I received First class service ,many thanks Edwin

Rooks in response to Brilliant customer service

Looking to change my car I was looked after by Hayden from who I received First class service ,many thanks Edwin

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Naz. Fantastic friendly customer service. The service was really quick would definitely recommend 👍

"Car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Nas. Efficient. Great deal. Took the car the same. Would recommend

"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

the guys at stoneacre dewsbury did it again! just bought my 13th car in 7 years (yes thats right)great sales crew to deal with allways willing to go that extra mile nothing is too much trouble to them

"Wasted trip"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had emailed them to view a specific car. They arranged for me to see this on sunday 16th Feb. The confirmed this by email on saturday, and also a VM saying they were looking forward to see us,on sunday morning. we duly drove from York (during storm dennis) to view this car. We got there and they told us it had been sold the previous day!, then tried to sell us a different car. I didn't get cross with the salesman as it wasn't his fault. However you would think they had the courtesy to call us email us or sent a voice mail to confirm and save us driving so far. Would not bother driving all this way again in the hope they might get it right next time.

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from salesman Chris Robson , from start to finish on my purchase . The experience will have me recommending Stoneacre Dewsbury to all my friends and family.

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Dealership Information

Stoneacre Dewsbury is an Franchise dealership that is based in Dewsbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews3.8 out of 5 stars — Rated Very Good
Excellent
16
Very Good
0
Average
1
Poor
1
Terrible
5

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  • Contact Information

    Address

    Stoneacre Dewsbury
    1073 Leeds Road
    Dewsbury
    West Yorkshire
    WF12 7JB

    Get in touch

    01924 444655
    http://www.stoneacre.co.uk/dealership/stoneacre-dewsbury

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    69%
    Would recommend this dealer to family and friends
    17%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Dewsbury

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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