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Leave a review for Stoneacre Cleckheaton Moorside
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10 reviews from our car dealer reviews community

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"Shitty customer service"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Google stoneacre moorside Stoneacre Cleckheaton Moorside 4.2 (120) · ££ Car dealer in Cleckheaton, EnglandClosed 54+ OverviewReviewsPhotosProductsDirectoryUsed carsServicesUpdatesAbout Reviews from the web Facebook 2.7/5 12 votes JudgeService 5/5 1 review Car Dealer Reviews 4.2/5 9 reviews Google review summary Reviews aren't verified 4.2 (120) Reviews Allford 13 price 10 garage 7 job 6 +6 Sort by Most relevant Newest Highest Lowest James Bray 10 reviews just now NEW I have purchased my last 2 cars here and taken them both for all there work doing to them but for the last time. …More Thomas Russell 2 reviews 5 months ago After visiting Stoneacre Fiat, Chesterfield, and being told I had limited options regarding my car finance, I visited Stoneacre Ford, Cleckheaton as they had a car in their Showroom that ticked all the boxes that I needed. …More Stoneacre Cleckheaton Moorside (owner) 5 months ago Hi Thomas, Thank you for sharing your experience with Stoneacre Cleckheaton Moorside. We love to hear from our customers, and we’re so happy that the team at Stoneacre Cleckheaton Moorside was helpful during your time with them. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office William Quayle 2 reviews 7 months ago Had an excellent sales experience today at Stoneacre Cleckheaton Moorside. Everyone was very welcoming and very professional in providing me with all the information I requested for the purchase of my used car. A big thank you to Lee who …More Stoneacre Cleckheaton Moorside (owner) 7 months ago Hi William, We hope you’re having a great day. Thank you so much for your review about your time with Stoneacre Cleckheaton Moorside. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office Kieran O'Regan 8 reviews·6 photos 4 months ago - Was up to myself as the customer to make them aware they had overcharged. Be careful! - Forgot to stamp service book …More Stoneacre Cleckheaton Moorside (owner) 4 months ago Hi Kieran, thank you for taking the time to review Stoneacre Cleckheaton Moorside. We are sorry to hear you have had a bad experience with our branch. thank you for bringing this to our attention, we have raised this to our senior management team who are currently in touch with you to resolve this. Best Wishes, HM ^ @ Stoneacre Head Office Facebook https://m.facebook.com › reviews Stoneacre - Reviews What a fantastic service! I have just had my Grand Scenic valeted here, and what a great job the guys have done! Full valet inside and out, brought my alloys ... 2.7 (12) JudgeService https://www.judgeservice.com › name Stoneacre Cleckheaton Moorside Car Dealership Stoneacre Cleckheaton Moorside were really helpful and I'd recommend them because they're not in it just for the money, they genuinely want to make sure you ... 5.0 (1) Car Dealer Reviews https://www.cardealerreviews.co.uk › ... Stoneacre Cleckheaton Moorside Read 9 customer reviews for Stoneacre Cleckheaton Moorside in Cleckheaton, sellers of new and used cars, with an average rating of 4.2/5 stars. 4.2 (9) Auto Trader https://www.autotrader.co.uk › ston... Stoneacre Cleckheaton Ford | Car dealership in ... Very satisfied. The experience at Stoneacre Cleckheaton Moorside was great because we got a great deal with you. Everything was so easy to sort and we walked ... 4.7 (213) · £8,995 - £41,995 Where are Stoneacre Cleckheaton Ford based? What are the opening times for Stoneacre Cleckheaton Ford? Stoneacre https://www.stoneacre.co.uk › stone... Stoneacre Cleckheaton - Moorside At our Ford dealership in Cleckheaton, Moorside we offer new and used cars available with competitive finance plans. Visit us for MOT and service needs. People also search for Feedback yably.co.uk https://yably.co.uk › ... › Cleckheaton Reviews about Stoneacre Cleckheaton Moorside in Cleckheaton Moorside - Yably Yably offers you the most essential information about Stoneacre Cleckheaton Moorside in Cleckheaton. Check out reviews, ratings & contact details. Yell https://www.yell.com › biz › stonea... Stoneacre Cleckheaton Moorside - Car Supermarkets 9 Jan 2022 — Business overview. Stoneacre Motor Group are a UK based car dealership with sites across the UK. Review summary. 1.0 (1) Yell https://www.yell.com › biz › stonea... Stoneacre Cleckheaton Moorside, Cleckheaton | New Car Dealers Find Stoneacre Cleckheaton Moorside in Cleckheaton, BD19. ... Write a review ... Stoneacre Cleckheaton Moorside is first choice for Ford car sales. Nicelocal.co.uk https://nicelocal.co.uk › autoservice Stoneacre Cleckheaton Moorside - 🏙️ Yorkshire Humber Stoneacre Cleckheaton Moorside: details with ⭐ 82 reviews, phone number, work hours, location on map. Find similar vehicle services in Yorkshire ... cleckheaton.cylex-uk.co.uk https://cleckheaton.cylex-uk.co.uk › ... ▷ Stoneacre Cleckheaton Moorside 12 Mar 2020 — Check Stoneacre Cleckheaton Moorside in Cleckheaton, Moorside on Cylex and find ☎ 01274 873..., contact info, ⌚ opening hours, ✓ reviews. Related searches James Bray 10 reviews just now NEW I have purchased my last 2 cars here and taken them both for all there work doing to them but for the last time. It's funny how nice people can be while they are selling you something, promising that you'll be well looked after with them and then as soon as they've got you all customer service goes out the window. For the last 3 or 4 times taking my car here I've come away disappointed, not that the work carried out was bad but the people are miserable, they can't wash and vac your car properly it's always half a job, like I may as well just do it myself if I'm going to have to go over it again anyway. How hard is it to wash a car, takes like 20 minutes. Took it in for an update on sync 3 as it had a black screen and I couldn't seem to do it, was there all day and they couldn't solve it so they said I'd have to buy a full new unit. I took it home, googled it and fixed it without 20 mins. That's how useless they are. Only bothered about upselling, the sort of place where you go to collect your car and they say they'll bring it right round only to leave you standing outside in the freezing cold for 20mins before bringing your car to you. And don't expect to be listened too by Kevin the manager cause that ain't going to happen. Just do yourself a favour and go somewhere else, that's what I'm going to do and I won't be purchasing another car from Stoneacre again.

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"Poor response to complaint, go elsewhere"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an MOT and service which included 2 new front tyres - within 1 week one had a serious leak, called to book it back in and was told this would be 10 days - obviously I can't wait that long so took it to a local mechanic for replacement. Called Stoneacre and asked for a return of the cost of the original tyre as suspect it was not fitted correctly, was told they would need to see it in their workshop first - i do understand the reasons for this but as i was initially told 10 days by their booking centre, i had already taken it elsewhere for a fix. Been a good customer here for years now and I'm buying a car in the New Year, would have considered going to these guys as I've previously had nothing but a good experience - but will not be using their services again and would not recommend to others based on how they have handled my issue. Go elsewhere is my advice

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"Great helpful service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely pleased with the focus and fiesta we have just purchased from stoneacre Cleckheaton. The dealer was very helpful and helped us to find exactly what we were looking for. All the staff we dealt with were helpful and friendly. We have bought from this dealer previously and will definitely go back in the future.

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"2019 SEAT Arona"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a very tidy SEAT Arona 2019 from here and received excellent customer service and advice from one of their sales team Nick Salter. They took my Ford Focus in part exchange. I was impressed with explanations to my queries, speed of working out a deal and excellent service even delivering the car as I don't like driving in Leeds. All paperwork sorted out efficiently and with a cheerful smile nothing was too much trouble

"Avoid Very poor service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kevin the service manager and Adam the service advisor asked me to repair a damaged BMW Diamond cut alloy wheel that THEY had damaged while fitting a tyre for a customer. I did the specialist refurbishment along with free collection and return along with supplying a new M badge for the wheel and refitting the tyre but he refuses to pay for the work. I have been trying to get paid since the 13th of March 2021. He says he has no recollection of the repair but it was himself and Adam that asked for the work to be carried out. I would definitely not recommend using Ford at Cleckheaton and have since moved all of my Ford servicing and repairs to another dealership. AVOID !!

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"Purchase of a new car."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very good experience with Stoneacre Cleckheaton with none of the usual pressure sales routine.We were looked after by Paris our car salesman and he was both informative and friendly throughout.

"PURCHASE OF A NEW CAR "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new Fiat 500 from Stoneacre Cleckheaton Moorside last week. It was a delight to to do business with them,the sales team were very helpful, polite. And very friendly but the one that stood out most was the person who sold me my car Will it was a pleasure to deal with him. Thank you.

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"Tyres and MOT"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Stoneacre Cleckheaton Moorside. Very professional yet friendly. Relaxed atmosphere. £35 for MOT and car wash is a bargain.

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stoneacre Cleckheaton were all very friendly, willing to help. I would recommend you to anyone considering a new or used car.

AC from Stoneacre Cleckheaton Moorside in response to Great service

Hi June! Thank you so much for the 5* review of Stoneacre Cleckheaton, we really appreciate it! ^AC @ Stoneacre Head Office.

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"Very happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Ford Fiesta form here back in August. The car was clean and in good condition and up to now I have had no issues with it that haven't been resolved imminently and efficiently. The car is great value for money and I would happily recommend this dealership to anyone.

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Dealership Information

Stoneacre Cleckheaton works from the site previously owned by Clemo Ford.

 

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews4 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
2
Poor
0
Terrible
1

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  • Contact Information

    Address

    Stoneacre Cleckheaton Moorside
    Netherfield Place Moorside
    Cleckheaton
    West Yorkshire
    BD19 6JT

    Get in touch

    01274 873594
    http://www.stoneacre.co.uk/dealership/stoneacre-cleckheaton-moorside

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    70%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Cleckheaton Moorside

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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