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9 reviews from our car dealer reviews community
Leave a review for Stoneacre Halifax Range Lane
Leave a review

9 reviews from our car dealer reviews community

Leave a review for Stoneacre Halifax Range Lane
Leave a review
"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Drew has been brilliant with us all theway though love the puma thank you so much drew

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"Poor after sales service "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Fiesta from this garage which I am very happy with. However there were one or two issues after I took possession of the car which if they had been dealt with properly there would have been no issue. The manager, Gary, promised that when I picked up the car it would have a full 12 months MOT. I even reminded him a few days before I picked it up. When I collected it from Jess, who was very helpful, she asked Gary about it and he didn’t even bother to come out of his office and said “ Tell her to book it in”. The car had a fault which was mended but the MOT which was supposed to be done at the same time wasn’t done again! I feel that unfortunately once you have driven your new car away that is where the caring stops, they don’t do anything they promise to do and there seems to be no communication between staff, no message I left ever seemed to be passed on.

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+0 Found this review helpful
"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my father to Stoneacre Ford in Halifax this morning to have a look at exchanging his ford focus for an automatic due to him being unable to drive a manual car anymore. We were greeted by Jess and the service she provided throughout was 5* she couldnt do enough to help and she managed to get him a car the same day which was brilliant. She is a credit to their team and when the time comes to change my own car i hope to deal with her.

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+0 Found this review helpful
"Great customer service!!?"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant can't fault any of the staff especially zubair hussain!! Very professional and easy to talk to.

"Blatently and Unapologetically Conned"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Con artists! Late Sunday afternoon I arranged to see a car at their showroom. I drove the 25 miles to Halifax arriving at 10am the following day where incredibly I was told that it had been sold (overnight on Sunday) However I was advised that they had similar cars available which they did over in Wigan a further 23 miles away. I left immediately and took this up with the branch manager who told me that people often find a car that they like when they visit. I pointed out that this was basically dishonest but he said it worked for them. I wrote to the head office asking for an apology but they didnt even bother to reply. Stay well clear of these back street used car salesmen

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+2 Found this review helpful
"used car "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

diabolical service , i advise never buy a used car from here , multiple issues , broken parcel shelf , lied to about car being serviced , bodywork damage , no pre delivery inspection. and passed from pillar to post when i try to get these issues resolved was promised would be taken care of when sold the car 10k for a car that is in poor condition .

"atrocious manner of salesman"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman at Stoneacre Halifax (Range Lane branch) was so rude because he didn't like the fact that i was knowledable. At one point he threw the papers over the desk at me, we test drove the car we were interested in buying it but it had the fault of pulling very steeply to the left. They were uninterested in fixing the fault until money was handed over and we left as there are always cars to buy. They said we actually had the car before they fixed the fault!!!!!!!!!!!!!!!!

"Fiat fullback "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a fiat fullback pickup from salesman called joe at stoneacre hallifax on range lane, he was very helpful nothing was to much for him it was a pleasure to do business with him Dave

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+0 Found this review helpful
"good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tim was a delight to deal with highly professional and very heipful would recommend Stoneacre Halifax Rnage Lane and i am very happy with the car.

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Dealership Information

Stoneacre Halifax Range Lane is an Franchise dealership that is based in Halifax. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.5 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
1
Poor
1
Terrible
2

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  • Contact Information

    Address

    Stoneacre Halifax Range Lane
    Range Lane
    Halifax
    West Yorkshire
    HX3 6DL

    Get in touch

    01422301000
    http://www.stoneacre.co.uk/dealership/stoneacre-halifax-range-lane/

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    55%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Halifax Range Lane

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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