My daughter’s car broke down and was referred to stoneacre. It arrived on a recovery vehicle. The auxiliary belt had snapped, tangled itself around the water pump and broke the pump itself. The garage quoted nearly £900. I made sure we had received a full description of the work that needed to be done and rang Kia Scunthorpe. They quoted circa £305 plus approx £12 for a replacement belt. When I asked how much would there be for fitting and they said that was the fixed price to replace the pump, including labour. So, was it misdiagnosed or did someone see it was a young lady with a recovered car? Was her vulnerable interests taken into consideration or did the garage act solely in their interests? A local Lincoln Independant quoted £325 all in. We are very thankful for the time that stoneacre took to look after a young venerable lady however because of the possibility that she was being taken advantage of we will be taking the car elsewhere. I stress I’m not making any allegations of cowboy practices and the reader must make up their own minds.

A huge thanks to Steve who took us through the whole process of getting our new motability car. He ‘held our hand’ every step of the way and made sure the process was smooth sailing. We are delighted with our new car and would recommend Steve and Kia Stoneacre to anyone looking for a new car. Thanks Steve!!!

I purchased a brand new Picanto 2 in 2022,.. following a service this year, I noticed that the DAB element of the radio, although showing stations,had no audio output.This appears to be a fairly common problem with no known fix. The service department advises me I have to part with £120 for them to confirm that it is faulty. Jeez.... I could throw the money at the 1st person walking up the road to get the same diagnosis. as others have mentioned,once they have your money just forget about being treated as a 'valued customer ' because you are not. However , should anyone ask me for a recommendation I would have to say No. Likewise when I come to purchase a new vehicle, Stoneacre will not be on that list.

Oliver was very precise in his explanations of all functions of this car that we purchased. His whole attitude was one of being helpful, friendly and genuine person. We would rate Oliver 10 out of 10 for his professionalism.

Purchased a new Kia Sportage 3 1.6 HEV form Kia Lincoln. Overall experience was great all round.

Had very good service from Tom When I purchased my Kia Ceed .everything went very smoothly I hope the Servicing to follow goes as well

My car was in for a service 19/8/23. Cheri-Ann was looking after me and she was fantastic, she went above and beyond to help me, She was fabulous at her job, 11/10 for her and she always kept me updated on my car as I was waiting. My car was immaculate and the other staff were very friendly and the service team did a great job on my car. Nicola Steel

The staff were excellent. They went above and beyond. Absolutely no pressure. The whole process of buy a used Kia, at a very good price, was stress free. Gavin the salesman who dealt with our purchase,at the Lincoln branch, was very professional and a pleasure to deal with. A credit to the company. I am extremely happy with the car I have purchased . I would highly recommend buying a car from this company

We recently brought the vehicle in for a repair, the vehicle was repaired very fast, the loan car was clean and parked out front ready for us to drive away. we were offered a hot drink and biscuits on arrival. overall a brilliant experience =) thank you Stoneacre

Hi Just wanted to thank Rob at Stoneacre Kia Lincoln for all of his help with me finding my new car. it was Rob's first sale but you couldn't tell from his knowledge and customer care. We dealt with 4 different Team members though all very helpful. My only way to improve this service would be to include all costs together including the tax as this wasn't mentioned until after all of the other paperwork was done, also as I don't work with cars and am nowhere near a petrol head again knowing before I dropped off my old car that a log book would be required would also save an additional trip.