7% Reviews
replied to
84% Recommend
to friend


13 reviews from our car dealer reviews community
Leave a review for Stoneacre Lincoln Kia
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Stoneacre Lincoln Kia
Leave a review
"Excellent buying experience with James"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whilst searching for a suitable pre-loved car to replace my 10 year old car. I arrived at Kia Lincoln and was met by James. He showed me several KIa models but none met my criteria so looked for something different including a Toyota Yaris Cross which fitted my requirements. James gave me a full insight into the car's Hybrid system (new to me) and multitude of safety features and I was very impressed not only with the car but his extensive knowledge. As I had never driven an automatic before James was also so helpful in assuring me I would have no problem in making the transition. So it was a pleasure to be dealt with by such a friendly and knowledgeable sales executive with no pressure and James was my idea of a first class salesman,

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"Possible taking advantage "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter’s car broke down and was referred to stoneacre. It arrived on a recovery vehicle. The auxiliary belt had snapped, tangled itself around the water pump and broke the pump itself. The garage quoted nearly £900. I made sure we had received a full description of the work that needed to be done and rang Kia Scunthorpe. They quoted circa £305 plus approx £12 for a replacement belt. When I asked how much would there be for fitting and they said that was the fixed price to replace the pump, including labour. So, was it misdiagnosed or did someone see it was a young lady with a recovered car? Was her vulnerable interests taken into consideration or did the garage act solely in their interests? A local Lincoln Independant quoted £325 all in. We are very thankful for the time that stoneacre took to look after a young venerable lady however because of the possibility that she was being taken advantage of we will be taking the car elsewhere. I stress I’m not making any allegations of cowboy practices and the reader must make up their own minds.

"Fabulous service from Steve"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A huge thanks to Steve who took us through the whole process of getting our new motability car. He ‘held our hand’ every step of the way and made sure the process was smooth sailing. We are delighted with our new car and would recommend Steve and Kia Stoneacre to anyone looking for a new car. Thanks Steve!!!

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"Very poor or is this the norm?"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a brand new Picanto 2 in 2022,.. following a service this year, I noticed that the DAB element of the radio, although showing stations,had no audio output.This appears to be a fairly common problem with no known fix. The service department advises me I have to part with £120 for them to confirm that it is faulty. Jeez.... I could throw the money at the 1st person walking up the road to get the same diagnosis. as others have mentioned,once they have your money just forget about being treated as a 'valued customer ' because you are not. However , should anyone ask me for a recommendation I would have to say No. Likewise when I come to purchase a new vehicle, Stoneacre will not be on that list.

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"New kia from stoneacre"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Oliver was very precise in his explanations of all functions of this car that we purchased. His whole attitude was one of being helpful, friendly and genuine person. We would rate Oliver 10 out of 10 for his professionalism.

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"New car purchase - review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a new Kia Sportage 3 1.6 HEV form Kia Lincoln. Overall experience was great all round.

"Had very good service from Tom when i"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had very good service from Tom When I purchased my Kia Ceed .everything went very smoothly I hope the Servicing to follow goes as well

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"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car was in for a service 19/8/23. Cheri-Ann was looking after me and she was fantastic, she went above and beyond to help me, She was fabulous at her job, 11/10 for her and she always kept me updated on my car as I was waiting. My car was immaculate and the other staff were very friendly and the service team did a great job on my car. Nicola Steel

"Staff excellent. No pressure."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff were excellent. They went above and beyond. Absolutely no pressure. The whole process of buy a used Kia, at a very good price, was stress free. Gavin the salesman who dealt with our purchase,at the Lincoln branch, was very professional and a pleasure to deal with. A credit to the company. I am extremely happy with the car I have purchased . I would highly recommend buying a car from this company

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"Very helpful and informative"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently brought the vehicle in for a repair, the vehicle was repaired very fast, the loan car was clean and parked out front ready for us to drive away. we were offered a hot drink and biscuits on arrival. overall a brilliant experience =) thank you Stoneacre

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Dealership Information

Stoneacre Lincoln Kia is an Franchise dealership that is based in Lincoln. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews4.5 out of 5 stars — Rated Very Good
Excellent
10
Very Good
0
Average
1
Poor
0
Terrible
1

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  • Contact Information

    Address

    Stoneacre Lincoln Kia
    Cheshire Road
    Lincoln
    Lincolnshire
    LN6 3SR

    Get in touch

    01522 507257
    http://www.stoneacre.co.uk/dealership/stoneacre-lincoln-lincolnfields-kia/

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    84%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Lincoln Kia

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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