One year ago we bought a Hyundai Tucson through Stoneacre Sheffield Archer Road. We soon found out we were lied to about the number of owners and we also noticed there was a problem with the car. I don't know how many times we've been back and how many different people we've spoken to on the phone just to be fobbed off again and again. Once they've got your money they're not interested and service is nonexistent. Stoneacre Sheffield Penistone Road is just as bad if not worse. Just been there for a service and MOT. No issues with the car (according to them) but they still managed to charge over £600! Absolutely disgusted with them and I'd give them no stars if I could. My advice: avoid!

My experience at this dealership has been disgraceful. I have been patronised, verbally abused, my intelligence has been insulted and a car door was slammed shut in my face. DO NOT set foot in this place! They are not fit to deal with customers in any way, shape or form.

TERRIBLE EXPERIENCE. Vanworld Sheffield advertised a van for a set price, with no VAT to be paid. We checked about the VAT twice. They were certain: no VAT. We agreed to buy the van, paid the deposit, they were all smiles and told us we could pick it up in a few days. Four days later, they call to say VAT is payable - i.e.- the price has gone up way out of our budget! Talk about moving the goal posts!

Booked the car in for a service over the phone i got told it would take 2 hours. Took the car in at 9.30 tben was told i have got to leave it the whole day. I asked if i can have a courtasy car and got told there wasnt 1. I cannot pick the car up till 5pm, it does not take a full day just to change oil filter oil and air filter. Not going back here iv had to cancel 2 appointments because i was told originaly 2 hours. Absolute rubbish. Pitty i cannot give -5 stars

My son tried to buy a new model Honda type R Gt gave deposit , then found out they were selling him old model stock .. refused to give him deposit back . Totally against long distance selling rules manager didn’t know the tules, now have to fight in court

Don’t bother, simple!

Our sales guy at Stonearce Sheffield Archer Road was way too pushy it almost seem he was desperate to put us on a car finance deal even though we didn’t want a finance deal!... months and months later still getting calls and emails regarding cars, even though I told a certain person I have found a car with a different company! Never again will I return

We always find walking into a car showroom very daunting but as soon as we were greeted by Josh at Stoneacre Sheffield (Archer Road) those feelings left us. Very amenable.

Stonacre Sheffield (Archer Road branch) made us drive four hours to Sheffield with false hopes, absolutely disgusting customer service. FUMING is not the word!!!