21% Reviews
replied to
42% Recommend
to friend


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14 reviews from our car dealer reviews community
Leave a review for Stoneacre Thirsk
Leave a review

14 reviews from our car dealer reviews community

Leave a review for Stoneacre Thirsk
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"Excellent experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a brand new car. Ashton was the perfect salesman. Kind, friendly and informative. A good service which I would recommend.

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"Scrutiny"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From past experience to present experience I will never be doing business with any stoneacre dealership ever again, when it comes to professional standards they don't like being proven wrong completely unacceptable.

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"Buying a new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would thoroughly recommend buying a vehicle from Stoneacre Thirsk. All the staff were very polite, attentive and answered all our questions clearly.

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"Shocking and rude "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service doesn't exist , not everything explained either but willing to take money for extra charges which are not explained ,and talk to the customers like they are children wouldn't use again or recommend to a friend

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from these guys at stoneacre thirsk. Adam helped me source the car I have been looking for after being messed around by other dealers. He really knew all about the Mercedes I wanted and seemed to enjoy talking about it with me which I found really refreshing, not just after a sale like some salesman! When I made the trip over to collect the car I was welcomed by a friendly team of staff and got to look at some of the other stunning cars on site, the Audi R8 was a real highlight. The car was just as described and was everything I had been looking for. I would recommend these guys to anyone and no doubt I will return for my next car. Thanks Adam and the team!

"Terrible"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a car around 6 weeks ago. Upon arrival the car was damaged and their had been no communication to highlight the fact. Never the less we received a discount, which was not proportionate to the damage incurred. The dealership had also ‘lost’ the logbook. We where only given one key as the salesman Stu ‘forgot’ to hand it over. 6 weeks on and we are still waiting for the key to be posted to our address after numerous chases. Shocking service from start to finish, would never use this dealership or this salesman again. Really disappointed and dissatisfied.

"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just aquired a car from Stoneacre at Thirsk. I would like to thank Nick for his impeccable service, nothing has been too much for him. He made sure he found the car that would suit my needs. He listened to me as to what I wanted. He has since followed up by telephone asking me how everything was going and making sure that I'm still happy. He has also said that if I need anything to not hesitate to contact him. I will definitely recommend him and the sales team at Stoneacre Thirsk to my friends and family

"Pleasure To Do Business With"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole experience was easy and relaxed from start to finish and everything was explained in detail. The Staff {James and Nick} were easy to talk to and we felt at ease during the process and under no pressure at all. We would recommend Stoneacre Thirsk to anyone looking to buy a car.

"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service from Ellis at Stoneacre Thirsk, she is very polite and very helpful, top girl 👍😃

"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Stoneacre Thirsk, useless at there jobs. rude staff. don’t buy a car as there not checked over properly. Avoid at all costs! Don’t care once they have your money

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Dealership Information

Stoneacre Thirsk is an Franchise dealership that is based in Thirsk. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews2.9 out of 5 stars — Rated Average
Excellent
6
Very Good
0
Average
1
Poor
2
Terrible
5

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  • Contact Information

    Address

    Stoneacre Thirsk
    Station Road
    Thirsk
    North Yorkshire
    YO7 1PZ

    Get in touch

    01845469045
    http://www.stoneacre.co.uk/dealership/stoneacre-thirsk

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    21%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Thirsk

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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