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11 reviews from our car dealer reviews community
Leave a review for Stoneacre Wigan
Leave a review

11 reviews from our car dealer reviews community

Leave a review for Stoneacre Wigan
Leave a review
"Shite"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had several car off of them under different owners currently they are pathetic car has had issues from 1hr after collection, they "fixed" same issue has since happened 10+ time plus 10 others that they will NOT fix. I would not use them again

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+1 Found this review helpful
"Could not ask for better service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have trouble buying a car due to mobility issues which give me problems getting in and out of cars,the staff here were extremely helpful especially James and were very patient whilst I tried several cars all the staff were very friendly and did their best to accommodate me,extremely grateful and happy with the service

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Re Reece Chappell Pilgrim Reece was so helpful, nothing was too much trouble when I made enquires and changed my car at Stoneacre in Miry Lane , Wigan. He was thorough and managed to secure my spare key. There were follow ups making sure I was happy with my purchase, assuring me that if there were any issues he would be there to help and advise. I would strongly recommend Reece to my family and friends if they needed assistance or advice on purchasing a car in future. It was a pleasure to meet and deal with him. Regards Ms Christine Hughes

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+0 Found this review helpful
"Mid-sold policy and multiple issues "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here, been back for three very large repairs in two years! The last repair is under a lifetime guarantee which was mis-sold to me so I need to need to pay for additional repairs. Be careful when they sell you extras, they don’t make it clear what you are buying

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+0 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was at wigan branch today . Very helpful . Sold us a great car . Fella called lee . Very helpful . Definitely recommend

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Peugeot 208 GT Line a few days ago Ruben was amazing with us, very helpful and made us feel at ease. I am delighted with my new car! Thank you to all the team at Wigan Stoneacre.

"Repairs after purchase keep coming!"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car for cash in October 2019. Since then it just costs more and more. Upon purchasing I was told that the garage had sent off the log book, after 3 weeks heard nothing so rang the garage. I was told that they had just rang the DVLA and that it had been done. Waiting another 2 weeks, nothing arrived. Rang DVLA again and spoke to support, they said never received any log book or registered any calls from the garage. I then sorted it out myself. No remote key available for the car, went and got one as the garage only sold the car with a manual key, cost me £145. Car had been MOT'd a couple of weeks before I collected it and passed. Well.............. After 2 new tyres £120 and now a complete collapse of the exhaust, catalytic converter and brackets, I now have to pay another £720 to stay roadworthy. The best bit is in 2017 (Mot Trail) it was noted that the exhaust and brackets need replacing. 2018, passed MOT, 2019 passed MOT? with no comments about the exhaust. Two garages today confirmes that it was still the original exhaust and brackets and NO work or alterations had occured with the exhaust.....hmmmm. Garage salesman was really helpful and I have no fault against him but this car has cost m so much money and only had it 4 months. It was not a cheap car, I just feel that the MOT item stinks.

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+0 Found this review helpful
"Great dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A big thank you to Dan and Dominic at Stoneacre Wigan, for going to the trouble of finding us the exact car we where looking for, nothing was too much trouble.

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+0 Found this review helpful
"Excellent Service 5 star"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My whole experience with Stoneacre in Wigan from start to end has been amazing could not ask for better. Visited Wigan branch yesterday and Lee was absolutely fantastic so amazed by his service he made me feel at ease and relaxed and explained everything he was so funny aswell which helped so much aswell as Dan in finance section he was excellent too so helpful the whole experience has been the best ever and more people should go there 5 stat service thank you so much

"Excelllent service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My first Peugeot and purchase from Stoneacre Wigan. All staff were exceptionally helpful and friendly, and willing to 'go the extra mile'! Paige, in particular, communicated a superb knowledge and understanding about both the car I bought and the buying/selling process. Her professional and supportive approach helped enormously to put me at ease, and to come to grips with my first automatic - much appreciated!!!. A BIG thank you to you ALL for making this transaction such a pleasurable experience.

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Dealership Information

Stoneacre Wigan is an Franchise dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    Stoneacre Wigan
    Miry Lane
    Wigan
    Greater Manchester
    WN3 4BT

    Get in touch

    01942 492121
    http://www.stoneacre.co.uk/dealership/stoneacre-wigan

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 17:00
    Sun 10:30 - 16:30

    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneacre Wigan

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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