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6 reviews from our car dealer reviews community
Leave a review for Stonebridge Vehicles Ltd

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6 reviews from our car dealer reviews community

Leave a review for Stonebridge Vehicles Ltd
Click on the stars to start your review
"Laura"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

We bought a BMW off a chap named Bradley Bailey of Stonebridge Vehicles, drove for 3 weeks and the turbo went. This happened 3 days after a full BMW service where lists of faults were brought to light (Obviously brad had NO idea there was anything suspect with the car). I took the car to the chap who had MOTed it to question how so many faults could arise within the space of a week of MOTing and that they all resemble (exactly) the issues that the car had on a previous MOT. He said it was his job to inspect the car and he felt that none of this issues were worth advising on an MOT. I will give you a moment to catch your breathe. Luckily we had bought a Warranty from Mr Bailey. But wait, the warranty did not cover the turbo and was only to the value of parts and labour for £750. Along with this being 2 days before my wedding, I had Bradley send a recovery truck to collect the car to be fixed. 6 WEEKS LATER! I finally get the car back, after NUMEROUS calls to Brad only to be fobbed off. The engine was in 50 pieces in the boot - on my cream interior I might add. The catalytic converter and filters magically disappeared. I contact Brad to tell him that he has breached his contract of sale and that we want our money back. A further 2 weeks on and I had no money and no car. I had called Brad EVERY day without response. After a month we had mechanics fix the car ourselves. At our own cost. I started my own legal proceedings to recover the money and won the case. Do you think he paid? oh no..... It then went on to have bailiffs attend his house and place of work. His company doesn’t hold any assets so they couldn’t recover from there and he refused them entry to his home 3 times. Then I applied for him to appear for questioning and bring along all his incomes and outgoing statements. He didn’t turn up. He was then served an order to attend a second time. He didn’t turn up. THEN the court ordered that he attend to explain why he wasn’t there the previous 2 times and wait for it…. He didn’t turn up. A warrant for his arrest and committal to prison for 7 days was issued before Christmas.I have spoken to the county court at Coventry this morning who have said that the warrant officer DID NOT ARREST HIM!!! And that they spoke to Brad and told him the he MUST go to court on 10 March at 11am otherwise the warrant will be reissued. I will be going to the court house then. I am SO ANGRY that i havent been told about ANY of this If Bradley Beiley still owes you money then please get in contact. laura_watkins86@yahoo.com I will gladly share what info I have got on the guy and help where I can. He owes me over £4000 and I WANT MY MONEY!!!

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"Greg"
1.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Booked to view a BMW that was for sale at Stonebridge Vehicles at midday Sunday. We drove a 56 mile round trip to see it having had it described as immaculate and no major body issues.Got there at 12 and owner was not present as booked and business was locked up with a sign asking customers to call another mobile number as they were only gone out for 10 mins. We waited 15 mins and no reply or person came. Another customer had booked a viewing and was also let down and clearly unhappy having their time wasted and had been there longer than us. The Car was parked outside and was clearly not as described with multiple scratches and dents and more miles than was advertised at. Steer clear of this used car dealer, he wastes your time and cars are of a low quality judging from what I saw.

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"dal"
1 out of 5 stars See
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Vehicle cleanliness
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Resolving issues

Stonebridge Vehicles Ltd sold us a dangerous car and would not refund money even though we was entitled to a refund. They were very rude people and in my opinion they should not be in the car industry as they sell cars not fit for purpose. Please avoid Stonebridge Vehicles Ltd at all costs.

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"A Customer"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brad Bailey is the man I dealt with at Stonebridge Vehicles Ltd. After selling me a car which was not as described - which may or may not have been their fault - I politely requested a refund, but he made it extremely difficult for me. To make matters worse, after finally 'issuing' the refund, I never received it. Every phone call was either ignored or I was told 'I'm currently busy, call me later'. It was stressful, time consuming and an awful experience. Managed to get the money back via my bank. Reported to trading standards. Save yourself the trouble, DO NOT DEAL WITH THIS COMPANY.

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"Ash"
1 out of 5 stars See
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Resolving issues

What a joke this guy is, never answers the telephone. Rang him to arrange an appointment during his published opening hours "yeah shouldn't be a problem , see you then" drive for 2 hours to get there and find 4 other people waiting for him outside a closed dealership. Tried to ring but all calls diverted straight to answer phone... What a waste of space, all the reviews when you Google Stonebridge are true. I gave him the benefit of the doubt but what a waste of time. Trading standards need to investigate, because subsequently discovered he his on FCA BLACK LIST OF DO NOT DEAL WITH

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"A Hemming"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional service throughout, Brad was not pushy to make a sale, me and my wife were able to look around the car in our time. Fast purchase all done within half an hour of saying yes! No issues with our Volvo we have recommended neighbours already, we will be using Brad in the long run.

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Dealership Information

Car Dealer Reviews has recently identified that the website link to Stonebridge Vehicles Ltd in Coventry was not working and so has removed it from this page. If this business has closed or anyone has any further information then please leave a review at the bottom of this page.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

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Car Hire
Car Leasing
Car Repairs
Car Sourcing
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GAP Insurance
Motorbike Sales
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Used Car Sales
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Ratings
6 reviews1.9 out of 5 stars — Rated Poor
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Terrible
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Contact Information

Address

Stonebridge Vehicles Ltd
Rugby Road
Binley Woods
Coventry
West Midlands
CV3 2AX

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Dealership Statistics

16%
Would recommend this dealer to family and friends
16%
Thought the dealer was knowledgeable and helpful
20%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Stonebridge Vehicles Ltd

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