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9 reviews from our car dealer reviews community
Leave a review for Stoneleigh Carriage Company
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9 reviews from our car dealer reviews community

Leave a review for Stoneleigh Carriage Company
Leave a review
"A great purchase "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Volvo XC 90 from Gary last year and it has been a superb car in every way at a very fair price and would have no hesitation in recommending Stonleigh !

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"a recommendation "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

it was pleasure dealing with Gary, and i can genuinely say that it was a rare pleasure dealing with somebody more interested in his reputation than short term gain.

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+0 Found this review helpful
"Trustworthy n professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a lovely car from here. Gary was easy n gracious to deal with. Car developed a problem with engine management (it was random, they could not have seen it coming before sale) a week after. They took care of it straightaway and paid for the mechanic, and resolved it. I am absolutely impressed with the responsibly exhibited n delivered, unlike most used car dealers you would know do not want to know you anymore once the car has been sold. Thank you, Gary. Best wishes Harry

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"Car had problems which wasn’t resolved "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So firstly when I arrived at the dealers everything seemed fine, looked around the car park and there was some decent looking cars. Came across a scirocco on autotrader so went down to view it. They said the car has been serviced recently which I can say has been done. Engine was smothered in WD-40 to make it look nice which wasn’t nice. Onto the main part of the story. After driving the car home, 1 hour later the car started over heating so they repaired it using there garage “Churchill Motors” and they managed to fix it. I could then actually drive the car but after a week of driving realised my fuel consumption was excessive. I’m a mechanic myself and I done some diagnostic which was a cylinder misfire 2. Tried new plugs coil packs etc and narrowed it down to a stick/burnt valve. Requested them to give it a walnut/manifold clean to see if this would resolve the problem due to the car running lumpy on idle. They took the car into the workshop and said they had done the job. I left the car with them for 2 weeks. When I went to pick up the car, I plugged into my car ON Board Diagnostic and read that there was still a misfire, further investigation found loads of soot still in the inlet manifold so proven the work hasn’t been done and the reply I got from the dealer was “it’s only because you are a mechanic you found this fault, anyone else wouldn’t notice it”. Car isn’t fit for purpose. Fair enough the dealer gave me a full refund but I can surely say id stay away. Good luck to the cars new owner, Blue scirocco Reg start YH58 😓

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+3 Found this review helpful
"Bmw has cost me money to fix"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

purchased a BMW 1 series around 6 months ago, part ex on my Audi A4. The timing chain was slipping and the garage agreed to pay 75% of the bill. When I got it back the car had a loss of power and it turned out the fuel injectors were damaged and needing replacing. The engineering company used by the garage confirmed he had told them that at least 2 injectors were at fault , but they refused to pay for them to be fixed. I have now had to pay £1080 for new fuel injectors ! It’s hard to moan as the garage is run by decent people...but this is what happened !

"Honest, Willing and Genuine"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stoneleigh Carriage Company are great car enthusiasts specialising in a range of good quality vehicles. Their customer service provided mind at ease and they were happy to help and communicate throughout the process of buying a car. They provided a free of charge MOT for a car due to be purchased which drives like a dream. Any natural questions or doubts as a buyer were answered and dealt with and with excellence. I would happily buy my next vehicle from them again. Thank you to Gary for assistance during this service

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+1 Found this review helpful
"Would return again"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Trying to write a good review of my experience just in the interests of future customers. Stoneleigh Carriage Company is run by genuine guys who are car enthusiasts. Accepted our old banger on part ex. New car is amazing very happy. Knowledge of history and individual specs of cars could be better, but I guess it's hard when they are all different. We had an issue that was quickly resolved in a fair manner which is what you want from a car dealer. Keep up the good work and honesty, it is refreshing.

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"Really Pleased - Very Professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was recently in the market for a new 2nd hand car, I wanted an Audi A6 Avant and Stoneleigh Carriage Company had one in stock, so I phoned them up and went to see the car. Unlike other traders I had been to, the car was ready and prepared, fully valeted and ready to drive off. There were no "you need to get this done.." etc Everything was ready Gary simply gave me the keys and allowed me to go off for a test drive on my own, which allowed me to take my time, park up and test everything. When I returned, there was no hard sell, just a simple chat where we agreed on a price. I found them to be extremely helpful, honest and frankly, reliable. The fact they have been around for years helps and I get the feeling that if I were to have problems they would help me fix it. These guys have restored my faith in used car dealers, and I wouldn't hesitate to use them again and will definitely recommend them.

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"Londondrac"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the years I have bought 3 cars from Stoneleigh Carriage Company .Any issues I had were resolved without fuss.

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Dealership Information

Stoneleigh Carriage Company is an Independent dealership that is based in Epsom. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews4.2 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
1
Poor
1
Terrible
0

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    Address

    Stoneleigh Carriage Company
    Stoneleigh Broadway
    Epsom
    Surrey
    KT17 2JE

    Get in touch

    http://www.stoneleighcarriagecompany.co.uk

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    Dealership Statistics

    77%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Stoneleigh Carriage Company

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