I collected the vehicle up from the dealership, everything went swiftly, I wasn't waiting around for long, the staff were helpful and all seemed friendly. I am pleased with the Transit I went for, I haven't had any problems with it so far, I honestly can't fault the experience.
Reviewer has confirmed their email address
andy from Stow Car Company Ltd in response to Can't fault the experience
Hi Georgie, thank you for choosing Stow and for your lovely review. We very much appreciate it.
I do have to take the van to get looked at as there is a service light on, however regarding the customer service at Stow, it has been great they were all really helpful and sorted everything out for me. Rating the overall experience 5 stars.
Reviewer has confirmed their email address
andy from Stow Car Company Ltd in response to good expereince
Hi Colin. If a light needs resetting do let us know and we can sort it out for you. Thanks for your kind words.
No pressure at all from the staff at Stow Car Company. They let me have a look around the car myself and take my time. It was really nice not to feel pressured or rushed into anything. Everything was very straightforward and I couldn't have asked for better customer service. I have had a few issues pop up with the vehicle, however they seem to have sorted themselves out, so it's five stars from me.
Reviewer has confirmed their email address
Andrew from Stow Car Company Ltd in response to Couldn't have asked for better service
Hi Anthony. Thank you so much for your detailed review. We appreciate your feedback. Thanks for the 5 stars.
So far so good, no complaints with the vehicle I picked up for my mum she is happy with it. The customer service was great, everything was very well prepared for when I got to the dealership. No messing around which is what you want and just top service all round, I would recommend.
Reviewer has confirmed their email address
Andrew from Stow Car Company Ltd in response to Straightforward and efficient.
Hi Ryan. Thank you very much indeed for taking the time to leave this review.
I would recommend Stow Car Company to friends and family because. Having had a really bad experience with an independent car dealer in the past, I was apprehensive about buying another from an independent dealer. However Andy and Mark really put my mind at rest and made the whole process really smooth. Great service. Thank you.
Reviewer has confirmed their email address
Andrew from Stow Car Company Ltd in response to 5 stars!
Hi Paul. I'm glad we have restored your faith, we always try our best for our customers. Thanks for the review.
This was a very enjoyable experience no messing the van was in fantastic clean condition everything as it should be, will definitely use these guys again a pleasure to deal with
Reviewer has confirmed their email address
Andrew from Stow Car Company Ltd in response to 5
Hi Robert We are delighted to hear you are happy with everything. Thanks for the 5 stars
5 Rating, I like the appointment system when viewing a vehicle, least you know the vehicle is there to be viewed and you are not competing against others, no high level sales pressure, here's the keys , have a look and get the sales person if needed, good presale preparation of the vehicle, honest time frame of when vehicle will be ready, handover of vehicle, again by appointment, so no rushing, both sales guys I had interaction with were polite and friendly, nice touch box of chocolate for the wife . Overall so far so good
Reviewer has confirmed their email address
andy from Stow Car Company Ltd in response to 5 Rating
Hi Paul, Thank you so much for your lovely 5 star rating, We very much appreciate your feedback
I have had no problems with the Nissan Primastar that I purchased in July. This car will last me a good few years, but when I am due for an upgrade, I would not hesitate to go back to Stow Car Company.
Reviewer has confirmed their email address
andy from Stow Car Company Ltd in response to ⭐⭐⭐⭐⭐
Hi Kevin. Thank you for choosing Stow for your purchase and of course for your 5 star review.
The best buying process I have ever had. They were welcoming and friendly, answered all of our questions, and were not pushy. I have already told a few of my friends that if they are buying a car, they should go to the Stow Car Company.
Reviewer has confirmed their email address
andy from Stow Car Company Ltd in response to The best buying process I have ever had
Hi Andrew. Wow what a lovely review. Im glad its the best experience you've ever had. We always try our best for our customers so thank you
Great service with good communication. Made buying a van simple and easy!
Reviewer has confirmed their email address
andy from Stow Car Company Ltd in response to Simple and easy!
Hi Adam. Thank you for your kind words, we very much appreciate it.
Stow Car Company is located in the small village of Stow Maries which is near Chelmsford, Essex. We are a small team of like minded professionals who share a passion for supplying genuine cars and providing the best possible customer service.
We realise buying a car can be a very daunting experience and this is why we go above and beyond in the preparation of our vehicles. All of our retail cars go through an 82 point RAC preparation standard inspection in addition to our own in-house pre-delivery inspection. Both reports are available to our customers, which also detail any work that may have been necessary to meet both our own and the RACs high standards. We are very proud of our business and delighted with the amount of 5 star customer reviews received on a regular basis. Other dealers may aim meet your expectations but at Stow Car Company our goal is to exceed them.
For additional peace of mind, all our retail vehicles come with an RAC warrantyfor a minimum of 6 months and RAC breakdown cover for 12 months. All cars are HPI verified including mileage checks.
The price you see is the price you pay. Unlike many other dealers WE DO NOT CHARGE AN ADMIN FEE. We cannot see how other dealers justify adding £100 - £250 to the invoice once you have already agreed a deal?
This is becoming common practice at many other dealerships but not something we would ever consider introducing at Stow Car Company.
To ensure your chosen vehicle is still available and to prevent a wasted journey, please call us first if you would like to arrange a viewing.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 190 | |
Very Good | 13 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Stow Car Company Ltd
Stow Car Company The Street
Stow Maries
Chelmsford
Essex
CM3 6RU
Mon | By Appointment |
Tue | By Appointment |
Wed | By Appointment |
Thu | By Appointment |
Fri | By Appointment |
Sat | By Appointment |
Sun | Closed |
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