A few months ago, they had my car to replace the oil cooler pipes. After driving it back home, I noticed that they were leaking engine oil, where they were fitted to the front radiator. I called them up, and returned it several days later. They refused to allow me to show them the leak, saying leave it with them. It was also having the cam/ballance belts replaced too. They rang me back an hour or so later, and said the leak was from the power steering pump. I said, the oil that was leaking was engine oil, not red power steering fluid, (I was a motor engineer, and know the difference). They insisted it was PSP, fluid. I insisted it was not. They said come back up and see for myself. I said I'm on my way. They then immediately replied, they couldn't wait for me, as they needed the ramp for other jobs. Photo's were sent to me showing a massive pouring of oil from the pump. Which if this had been so bad, oil would have covered the whole of the inside of the engine compartment, which it hadn't. It was still spotlessly clean. Without any sign of disturbance. They said new pumps are no longer available from Porsche, it would have to be an after market supplier. I asked if it could be refurbished, the answer was no. But it can, as the old unit was given back to me, and I have sourced the new parts needed to refurbish it, and have done so. I collected it the next day, and settled my bill. As soon as I left the premises, there was a loud rattle coming from the rear of the vehicle. When at home, checked my invoice and noticed that the charge for the power steering fluid was £144. The total amount of oil in the system is only 0.7 lts. I called them and was told the amount should've been £12 + vat. A massive difference, and was credited with the excess. When I checked the brakes a few days later, when I removed the rear wheel, I found a large stone, in the bottom ledge of the rear arch. There hadn't been a noise from the vehicle when I drove it in, and there was no need to drive it by the staff while there.
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we have been having our 996 serviced here for a few years now, having previously been ripped off by specialist cars at malton (no longer trading). we were a bit wary but dave and the team have been nothing but helpful and kind.
I have dealt with Strasse for many years now, having bought cars and had them looked after. Great team. Genuine people.
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My husband & I bought our Porsche from Strasse in Leeds in April without even viewing it first. It was such a smooth sale & they arranged all the delivery which obviously we paid for but the delivery man, Richard was fantastic too after his drive from Leeds to Suffolk. The Porsche arrived exactly, if not better then we were expecting. After driving it a while an emergency run light appeared. Strasse immediately arranged to collect & deliver it back, solved the problem & changed our number plates to our private plates all without charge!!! I would say that this company goes above & beyond any other car dealership that I have ever dealt with and lovely people too. 100% trustworthy!!! Well done Strasse!
Bought my Porsche from these chaps. It started using oil and they took it in and literally rebuilt the engine without charge. Car runs beautifully. They are real experts and care about their customers. How refreshing! If you’re buying a used Porsche or having it serviced you’d be crazy not to look these guys up. Top outfit.
I would not recommend this garage at all for Porsche service the garage lacks the correct up to date equipment and are not good at finding faults even when there given 4 attempts
Strasse (UK) Ltd is an Independent dealership that is based in Leeds. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Strasse (UK) Ltd
11 Bridge Road
Leeds
West Yorkshire
LS11 9UG
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