Tried to book my car in for service that had been prepaid for. Told by Stratstone Honda in Bedford that they no longer do extended service packages. Now have to find another garage dealership that does do this service.

Purchased a used VW Golf was told a high standard repair carried out to the doors as they had some rust.. It reappeared and now they don't want anything to do with it. Car is under a year old. STAY AWAY FROM THEM also got a turbo failure and they don't want to know caused by over filling with oil when they serviced it. Do not purchase a car from this company I regret making my purchase. Told one thing by sales person and then get paperwork to show only covered for 3 months.

I purchased an 'approved' Honda CRV and was told at purchase it would have an approved Honda guarantee for 12 months. At purchase I was told the guarantee paperwork had been sent to home address. After it arrived it was a Evans Halshaw 3 month guarantee when i phoned to complain was told by a manager they would call me back and have had no contact since. Looks like i will now have to go through trading standards or county court. Buyer beware - sharp practices used at this Stratstone in Bedford.