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12 reviews from our car dealer reviews community
Leave a review for Stratstone BMW Doncaster

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12 reviews from our car dealer reviews community

Leave a review for Stratstone BMW Doncaster
Click on the stars to start your review
"Attitude of staff"
1.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have been loyal customers of Stratstone Doncaster BMW for 7 years having bought 3 new cars. We have seen staff come and go over the years. The one thing that made us go back was the staff. Not now. The standard of Bmw service by the staff is no longer tolerable. It is impossible to park a car in their car park. It's time to go elsewhere.

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"Awesome service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never had such an amazing experience buying a car thank you Stratstone BMW Doncaster.

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"Awesome service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never had such an amazing experience buying a car, thank you Stratstone BMW Doncaster.

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"Great service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked my M140i up from Stratstone Bmw in Doncaster on Saturday, amazing car!! All staff brilliant to deal with thank you.

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"Poor Staff - No Engagement With Customer"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yes the Stoneacre BMW Doncaster dealership is an old out dated site in comparison to most dealerships and the place gives the impression the staff are also showing similar signs of not bothered or waiting their redundancy calculations.... Every dealership I have been to the sales person has shown signs of wanting to sell a car; whereas here I get the impression they survive on those customers who attend to buy without any requirement of a sales persons push and rely on the website doing their work for them. It is a shame as they have some good stock and can be competitive pricing too, they just need to show that extra push towards and customer and make them feel appreciated for spending their thousands in this establishment like I did mine.

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"Mini Countryman - DO NOT TRUST THEM"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 3 year old second hand 18,000 miles, one previous owner) 'Mini Approved' Mini Countryman 10 months ago for £15k. Initially (next day) I found damage to the paint work which was not immediately obvious. I was quoted 900 at a local workshop. Mini Doncaster accepted resonsibility but only offered 300. They would not go any higher. 3 months later the back breaks needed replacing as dangerously worn, this time they offered nothing. Wear and tear, after three months! Ok!? Now the clutch has failed. £917 to replace at my local Mini dealership. Again, nothing offered all whilst the car is under 1 yeat warranty and 'Mini Approved'. DO NOT TRUST THIS COMPANY!

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"I’m a customer -do I matter !"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Second time I’ve experienced this at Doncaster BMW - hence review - went In to make a 36k purchase - 30 minutes later still waiting for the keys to see the car - helpless receptionist powerless just kept apologising - all salesmen and managers upstairs chatting - one even walked past and when asked to help me did a shrug and went upstairs - walked out in the end - my money went elsewhere - very poor and gave impression of a dealership that was closing - went to Sheffield - wow what a difference !

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Peter jones in response to I’m a customer -do I matter !

So let me get this straight. You were so fed up with how you were treated .......you went to the same dealer but in a different town! Genius! Do you think they care? You've still given that company your money regardless of which town you spent it in you cabbage

"absolute disgrace"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

passed from pillar to post via 3 sales team members. never got back to me with value of part exchange. totally went over my head and sold car to someone else. bad experience.

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"Great service and swift completion "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Everything was done smoothly by Stoneacre BMW Doncaster, with explanation of completion of paperwork to handing over the keys.

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"Zdenko M"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very happy with purchase , we came a long way from London, car was exactly as advertised and Lee Conneally gave me reassuring confidence in a car with his knowledge about cars and as a salesman he didn't just do his job he went that extra mile that my experience in BMW Stratstone was outstanding. And of course the rest of the team in buying process was extremely professional. Many thanks!!

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Dealership Information

Stratstone BMW Doncaster is an Franchise dealership that is based in Doncaster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: BMW
Franchise Dealership

Services available
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Car Leasing
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Car Sourcing
Finance
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Ratings
12 reviews3.5 out of 5 stars — Rated Average
Excellent
7
Very Good
0
Average
1
Poor
1
Terrible
3

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Contact Information

Address

Stratstone BMW Doncaster
Wheatley Hall Road
Doncaster
South Yorkshire
DN2 4SR

Get in touch

01302 976690
https://www.stratstonedoncasterbmw.co.uk/

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Dealership Statistics

58%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

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