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28 reviews from our car dealer reviews community
Leave a review for JCT600 Land Rover Doncaster
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28 reviews from our car dealer reviews community

Leave a review for JCT600 Land Rover Doncaster
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"Terrible customer service, poor communic"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible customer service upon requesting a refund the sale rep Nathan Bedford was too busy to speak with me despite being available every time when I was purchasing a vehicle as soon as it was regarding a refund he was never available to take or return any calls. A month later I still haven’t been refunded despite providing details in email. Absolutely abysmal service I would recommend that you use another Land Rover dealer if you require transparency and a good service.

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+4 Found this review helpful
"First new car experience "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having been in touch with leasing companies mainly as i considered it less pressurised than a face to face dealer, I took the initiative to contact Landrover main dealer for a comparison. My enquiry was handled by Andrew Wilson and can not fault the service I received. I initially had zero intention of purchasing via JCT and was purely looking around at the model I was considering. Andrew was not in the slightest pushy, working in the new Covid considerate way, he matched the deal I had elsewhere and sourced the colour I wanted within hours. He dealt with my private plate transfer, the finance options, handover and after sales was seamless. Not so scary after all! Highly recommend

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just completed my purchase of a new Velar from Nathan Bedford of JCT600 Landrover Doncaster. Nathan has been very professional throughout and his attention to detail is excellent. I have no hesitation recommending both Nathan and JCT600 Doncaster.

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+1 Found this review helpful
"terry wainwright"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just picked new discovery sport today 9/9/19 and cannot praise steve and sunny enough great service from the start to finish of the deal would recommend JCT600 Land Rover in Doncaster any time

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"Bad customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited today as My recently bought Range Rover Evoque (under warranty) had an electrical fault with the charging ports and sensor to open boot . To my surprise I was met with the poorest customer service ever! I couldn’t believe that it was such a chore for the woman who was serving me to book my car in to be seen. It was like she wanted me to go elsewhere . I had to remind her my car was under warranty ! Which she felt she had to check . She was distracted the whole time . When I asked whether I get a courtesy car whilst work is being done she informed me it would be mid May or I could go to the Sheffield Land Rover ! I am starting to rethink why I have bought from Land Rover if this is what I will have to put up with for the next few years . I dread to come in for services which I am entitled to . I am seriously considering returning the car as I’m still in the 30 day period !

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+2 Found this review helpful
"Shocking lack of service"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arrived at JCT600 Doncaster for pre-arranged appointment at 1pm to find saleman (Jason) busy with another customer who had apparently arrived late for their appointment. Jason spent a rushed couple of minutes with me and handed me some keys to look at a car then went back to deal with the other customer. An hour later....yes an hour and I'm still waiting with no further communication/interaction. By this point I'd had enough and went to return the keys. Annoyingly I found who I assume was the Sales Manager sitting in his office! Furious is an understatement after travelling an hour for this appointment. AVOID!

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+2 Found this review helpful
"A disaster from start to finish"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Salesman in the end great, was initially met by a rather rude lady who was only interested in selling a brand new range rover not a used one even though we were cash buyers. The car I had seen on stratstones website was seemingly in a compound, but when we went to view in the compound, somebody had gone and moved it to the salesroom (lack of communication,disorganised). The car was filthy not been valeted, had a drive out seemed fine assured it would be pristine on purchase. Informed a few days later that one of the stratstone team had reversed it and damaged rear tail gate so would not be ready asked for a reduction in the price was declined this but how could we be sure this would be replaced and not repaired. When due to collect further hiccup car still not ready 2 technicians working on it Told the dealers enough was enough, we no longer wished to purchase and went and bought one elsewhere for less cash and less hassle.

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"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to thank Adam Simpson of Mercedes Benz Doncaster for the great experience we had when buying our new car,Adam has a very good knowledge of all the Mercedes Benz range which made this easy to choose a car.

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+0 Found this review helpful
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Dealership Information

JCT600 Land Rover Doncaster is an Franchise dealership that is based in Doncaster. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews4.1 out of 5 stars — Rated Very Good
Excellent
21
Very Good
0
Average
0
Poor
5
Terrible
2

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  • Contact Information

    Address

    JCT600 Land Rover Doncaster
    Wheatley Hall Road
    Doncaster
    South Yorkshire
    DN2 4LR

    Get in touch

    01302 323344
    http://www.jct600.doncaster.landrover.co.uk/

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About JCT600 Land Rover Doncaster

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