2% Reviews
replied to
90% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


40 reviews from our car dealer reviews community
Leave a review for Stratton Car Company
Leave a review

40 reviews from our car dealer reviews community

Leave a review for Stratton Car Company
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Would 1000% recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The least we could do is leave this wonderful man a review. We had an unforseen problem with a car we purchased recently a few weeks after purchase. Adrian could have easily turned his back, as I'm sure many other dealerships would have, but instead he followed through to ensure the problem was dealt with completely by a specialist garage. He even gave us his courtesy car in the mean time. He made sure we were never out of pocket, and never without a car, so we are so grateful. From the get go Adrian was so friendly and not once a pushy salesman. I would 1000% recommend Stratton to anyone looking to purchase a new car.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Great service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently brought a new car from Stratton Car Company in Nutley. Excellent service all round, in the current climate which is not easy on any of us, it was made easy and safely. Would definitely recommend to family & friends

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Great company, very happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing company, very kind and honest throughout the buying process. 100% recommend Stratton Car Company to anybody in need of a car and may also require finance!

"Great Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a used Nilsson Micra in June 2009 and have been very happy with it. Would strongly recommend Stratton . The after sales service is also good. There was a problem that was quickly and efficiently resolved. Thank you Miles and Adrian.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Very pleasant experience, excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very impressed by a professional approach to a client by Adrian, Adrian was able to help me choose my car to fit my needs perfectly. The level of knowledge and experience was outstanding and I highly recommend Stratton company for a next car purchase. I will definitely go back there for a next car to purchase to Stratton and this is a second car already we purchased from them. I love my new car, great value for money !

"DO NOT BUY A SECOND HAND CAR from here"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT BUY A SECOND HAND car from Stratton Motor Company!!! Within only six months of our purchase we broke down six times calling the RAC on all occasions and informed the dealership every time what had happened. We have had to pay out over £2200 in costs which includes a New TURBO and the company refused to help us with these monies because it did fall within the six months legislation but we couldn’t prove that all the problems we encountered were not there on the day of purchase. Instead of perhaps a goodwill gesture and some help towards the £2200 we had to spend they basically wanted nothing to do with it and for us to go away.... we had the car for only 6 MONTHS and they didn’t want to help!!!! We do not recommend this Dealership atall !!! Very disappointed and so upset that we have had to spend out all this money. Our experience has been a total nightmare and very distressing.

Staff from Stratton Car Company in response to DO NOT BUY A SECOND HAND CAR from here

Debbie, Thanks for getting in touch, Our response remains the same as in previous conversations and is as follows, I appreciate the Miles has looked after your complaint since he came on board in July, However the car was sold by Simon who no longer works for the business. As before, I would like to add some information to the case. Firstly, I would like to say following our decision not to support your warranty case, you instructed a Regulated Independent 3rd party to investigate your complaint, following on from their investigation it was found that Stratton Car Company had followed all legal requirements, all promises we had made and even gone above and beyond to support you on the issues you had. As we discuss with all customers- its vital to get prior approval to any warranty work before having the work carried out. No warranty company will ever consider a claim after this point - in your case we paid for this on 2 occasions after work had been carried out -you simply just presented us with a bill which we honoured- and on both occasions reminding you of the process. With regards the Turbo, you acknowledged that an engine management light had been present nearly 3 months before the issues began, however you failed to inform us of the issue or indeed have it inspected by another party to establish exactly what fault was present. As such, this voided all warranties on the car as would be the case with any dealership nationwide! I can assure you that there were no faults present at the point you purchased the vehicle, with test drives being undertaken, a mot that was 1 month old at sale. The vehicle was in good condition for a Land-rover which was 11 years old and at sale had done nearly 80,000 miles. We can't predict when issues may arise, but we are proud to say that we support our customers in the rare instant when issues do occur. However if the correct processes are not followed. In this instance, if warning lights are ignored which then results in failure we cannot be held liable when it does fail as we haven't been given a fair opportunity to rectify the issue. Once again, I am sorry that we are unable to assist, however I am extremely confident that we have not only met, but exceeded all promises, legal requirements which has then been fully supported by a regulated independent investigation instructed by yourselves. Best Regards Stratton Car Company

Susan Yates in response to DO NOT BUY A SECOND HAND CAR from here

We have bought two cars from Stratton both excellent and cannot recommend them enough. Delivered in excellent condition.

"Fantastic service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing customer service, friendly, approachable and incredibly professional. Could not recommend Stratton Car Company more highly to anyone looking for an easy car buying experience! Not daunting in the slightest and would definitely use again!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sorry this is a long time coming. I just want to say Thank you Adrian for getting a problem with my car dealt with so quickly. I would highly recommend anyone looking fora car to come here. I dealt with Simon fir the sale and Adrian for the after sales. They are the best people I have ever brought a car from. I love my car and it was very reasonably priced.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Outstanding service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought 6 years ago a car from Stratton ,and just bought an other one. Customer service is outstanding.I've had enough time to look at the car and to test drive it. Adrian was very professional and helpful. When I came back to pick up the car ,it was spotless. This company is very female friendly. I can strongly recommend it. Thank you.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Very helpful and friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly and helpful sales team and an entirely hassle free purchase. The Honda Civic was just as advertised and came with a full 12 months MOT and full service. Highly recommend Stratton Car Sales if you are thinking of purchasing a quality second hand car. Many thanks

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

WELCOME TO STRATTON CAR COMPANY

Please take a few moments to browse the website, our online showroom where you will find we offer an extensive selection of Family Hatchbacks, Estates, 4x4, Prestige and Sports vehicles for sale at our two acre site.

Based in the village of Nutley East Sussex, just a few minutes from Uckfield, with Crowborough, Tunbridge Wells, Haywards Heath, Eastbourne, Burgess Hill, Brighton, Crawley and Gatwick in close proximity, easily accessible via the M25 and M23 near East Grinstead.

We are a family run independent used car retailer and our primary concern is your safety, as a result we specialise in the sale of quality, previously owned vehicles hand picked by ourselves and prepared to the very highest of standards.

Whatever your requirements may be our aim is to provide the highest level of customer satisfaction, you can be sure of a warm welcome accompanied by a friendly professional team with no hard sell, ultimately delivering a smooth and pleasant buying experience.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
40 reviews4.6 out of 5 stars — Rated Excellent
Excellent
36
Very Good
0
Average
1
Poor
2
Terrible
1

Add Review

  • Submit new information

  • Contact Information

    Address

    Stratton Car Company
    London Road
    Uckfield
    East Sussex
    TN22 3EA

    Get in touch

    01825 713793
    https://www.strattoncarcompany.co.uk/

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 09.00 - 17.00
    Sun By Appointment

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Stratton Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more