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Purchased a vehicle from this dealer in September 2020 and had to return it to the dealer twice for repairs to fix an engine fault before finally returning the vehicle entirely on the 3rd occasion as the engine fault was still present. Lost money on tax, insurance and Petrol costs during the 6 weeks this car was in my possession. Phone contact with the dealer was difficult after purchase and after returning the vehicle for a full refund, only 6 weeks later, we discovered they never transferred the vehicle registration over to me so, it took 3 months to get my tax back from the DVLA and I never got the full entitled tax repayment (only paid from the time the car was re-sold after my return). My advice from buying from this dealer is to: 1. Fully check the car and test drive it twice on the same day, shutting the engine down fully between test drives, as certain engine faults only trigger on the second engine cycle. 2. Make sure you get proof that they transferred the vehicle over to you with the DVLA before you leave the dealership. 3. Check the MOT for any outstanding recalls from the manufacturer. (The car we bought had an outstanding recall on it which could be something to do with the recurring engine fault.)
George in response to Disappointing purchase, lost money
It's interesting reading your review, I bought what I thought was a good car from them a few years ago, it's only as I have come to sell the car now that I realised they never contacted the DVLA and transferred the V5 doc to me, in fact they GAVE me the old owners V5 which actually is highly likely to be a fake when I compared it to a real V5 doc recently. No idea what the story behind this is, perhaps the car they sold me was a prior insurance write off on cloned plates, perhaps yours was too. I gave them the benefit of the doubt as thought they may have just overlooked this at the time but reading your review makes me very suspicious, if the car was sold to me fraudulently it could have been a very dangerous vehicle, luckily I never had an accident in it. Luckily I managed to get rid of the car to the dealer I bought it off but if it is dodgy the DVLA would force you to scrap it when you try and claim the title so you could lose all your money anyway. At the time I thought I was getting a good deal but perhaps they wanted shot of the car!
Ok when purchasing. Answer phone calls, send emails. Car developed engine fault after 3 weeks of purchasing. Warranty not worth anything., do not respond to phone calls, voicemails, emails. If you buy a car here make sure they go through the warranties they can offer properly (They did not with me ) And then cross everything that your car does not develop a fault . Website site states all cars come with 3 months parts and labour warranty, they fail to mention which parts. Very disappointing, bad show !!
After having a terrible experience with another local dealer, we found a car at summit cars. After purchasing and having minor unforeseen issues with car, we took it straight back and full repairs and diagnostics were carried out and a replacement car was given to us. They tried to sort the problem which was easily rectified. Genuine and trustworthy. Will definitely use them again fir the next car
I would recommend going to Barn Motors, i just think they need to look at the garage they send the cars to have an MOT as I found a few issues after having this checked out after it bought it. Barn Motors are going to take the car back in to have a look at this and sort everything out so I cant fault them for that. I have given them 5 stars despite this because the cars spot on and they are going to resolve issues i would just look at the garage maybe ask they are more thorough
Helpful, car was exactly what i wanted, i purchased a Ford S Max Titanium and honestly its exactly everything i expected it to be. Every time I asked for something to be done it was, nothing seemed to be an problem at all. Definitely go to Barn Motors
Whilst a small used car dealer based in Surrey; Summit Cars also known before as Barn Motors in Tadworth are big on facilities and services. With MOT's, diagnostics and repairs as well as finance and warranties for all cars purchased, they may just have the answer for your used car needs.
Manufacturers: Sells a variety of makes and models
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