9% Reviews
replied to
94% Recommend
to friend


123 reviews from our car dealer reviews community
Leave a review for Sutherland Automotive
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123 reviews from our car dealer reviews community

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"Dans Amazing Service- Thank you !! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had the absolute pleasure of purchasing my new car with the help of Dan and I couldn’t be happier with the experience! From the moment I walked in, Dan and the team were all friendly, attentive, and incredibly knowledgeable. He made the whole process smooth and stress-free, answering all my questions with patience and genuine care. What really stood out was how much Dan truly listened to what I was looking for. He helped me find the perfect car that fit both my needs and budget, without ever being pushy or rushed. It felt like I was talking to a friend rather than a salesman. His professionalism, honesty, and warm demeanor made the whole experience not only easy but actually enjoyable. I drove off feeling confident and excited, all thanks to Dans incredible support. If you’re thinking about getting a new car, I highly recommend asking for Dan – he’s an absolute gem! I will definitely be returning to Sutherland Automotive for my next purchase! - Sophie :)

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"MERCEDES-BENZ GLA"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five ⭐️ service

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"Would return without hesitation"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very nice dealers. Smart premises and good selection of cars. Some issues but worked through with James to a happy conclusion. Would have no hesitation to buy another car.

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"Audi A3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐️⭐️⭐️⭐️⭐️

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"We're very grateful "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We’re really pleased with our 3 Series BMW – although I think my husband’s enjoying it even more than I am as he’s driving it most the time! We travelled quite a way to get to Sutherland Automotive and took the train on collection day. Unfortunately the car wasn’t quite ready when we arrived, so there was a bit of a wait. That said, the team were really apologetic and kindly included a warranty to make up for the delay, which we really appreciated. It was well worth the wait to get the car we wanted – thank you again!

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"Easygoing and friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd been looking on Auto trader for a 1 Series BMW when an advert from Sutherland Automotive caught my eye. I decided to click through into their website & have a look at their stock etc, before reading their reviews online. I noticed they've won awards in the past so I felt like they'd be good to buy from. The service I received from jack and the guys was really good. Everything was super easy and it felt like I was sat with friends discussing buying a car, rather than salesmen trying to sell to me. The whole atmosphere was easygoing and friendly, and I'd definitely recommend them to others.

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"Highest praise possible"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can I say...Jack deserves the highest praise possible. I bought an Audi A3 from him last month and he really looked after me, even giving me a full tank of fuel. Sutherland Automotive's an impressive place. They've got some seriously nice cars in stock and the setting out in the countryside just adds to the whole experience. I quite liked the whole vibe. At no point did I feel pressured, and even the owner came over to say hello which you just don’t get in most places anymore. Super happy with the car and my experience is most definitely worthy of five stars.

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"Full marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a BMW 1 Series from Sutherland Automotive, and so far, so good! James deserves a rating of five out of five as he made everything very easy and straightforward. The team at the dealership were all nice people who I found to be very approachable.

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"Callum was the best"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very difficult transaction, service history was a problem. Callum is new but was very good and dealt with a difficult situation well. I tip my hat to him. Had to sort the service history myself, Jack (director did offer to pay for the service before I found the original) Car is great and a shame the service history soured the transaction. Once again thanks Callum.

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"⭐️⭐️⭐️⭐️"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would have been higher but they failed to ring me back with a price to fit running boards to my purchase vehicle

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Dealership Information

About Sutherland Automotive: Bristol’s Family-Run Car Dealership


Sutherland Automotive boasts a team of experts with over 30 years of combined industry experience. As a long-established and successful family business, we meticulously select vehicles from trusted sources across the UK. Before any vehicle goes on sale, it undergoes a thorough inspection in our fully equipped workshop and bodyshop, ensuring our preparation standards lead the industry. We offer delivery upon request and provide every vehicle with a no-quibble, 7-day money-back guarantee for your peace of mind.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
123 reviews4.8 out of 5 stars — Rated Excellent
Excellent
107
Very Good
15
Average
1
Poor
0
Terrible
0

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    Contact Information

    Address

    Sutherland Automotive
    Sutherland Cars Showroom & Workshop Chew Road
    Winford
    Bristol
    North Somerset
    BS40 8HB

    Get in touch

    0117 427 0485
    https://www.sutherlandautomotive.co.uk

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat 10:00 - 16:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Sutherland Automotive

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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