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14 reviews from our car dealer reviews community
Leave a review for Sutton Motor Services Ltd
Leave a review

14 reviews from our car dealer reviews community

Leave a review for Sutton Motor Services Ltd
Leave a review
"Sold a vehicle with no MOT"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This company sold me A Van which has no MOT and I only found out when the police stopped me , they’re making every excuse under the sun and not taking any responsibility on the Matter so I’ve had to contact trading standards to resolve , would not recommend them at all ! Beware

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"Great dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fast friendly service, good deal o trade ins and good quality cars to buy. The customer service is great and quick replies with any enquiries

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"Car repair "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you Andrew and Adam for sorting the problem with the door lock out, excellent service

"BMW X1"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From my first contact to picking up my new car I cannot find anything but positives about Sutton’s. The friendliness and professionalism is second to none, not once was I put under any pressure whilst either looking or buying my vehicle. Nothing was to much, putting right any defects which to be honest was a tiny mark on a door as the vehicles I looked at were in immaculate condition. Anyone who is looking to buy a used car, if unsure give Sutton’s a go, you won’t be disappointed.

"Excellent customre service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely fantastic customer service from start to finish. I cannot praise Sutton Motor Services enough. Would definitely recommend and will buy from there again when the time comes. Made up with my Mini and they went above and beyond to replace a small part which meant I could use my car the same day and go to work. Thank you!

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"Great service, very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great staff at Sutton Motor Services, couldn’t have been more helpful with regards to getting cherished plates transferred to my new vehicle purchase, they did the same for my husband 3 years ago can’t fault them, after service is second to none

"great choice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sutton Motor Services is a friendly family business, great choice of cars, very helpful from viewing to my purchase, helped me with all the documents and transfer of my plates, excellent service all round, will definitely recommend.

"Excellent Service and Well worth a visit"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled from the Midlands to view a car at Sutton Motor services, quite a journey to just view a car but we were pleasantly surprised by the staff, (family owned car sales), when we arrived, we were greeted with hot drinks and then left to view the car at our leisure, which we did for over a good hour, at not one point did we get bothered or pressurised with our viewing, (unlike other Motor Sales companies). We agreed on purchasing the car, a Peugeot 3008 and to pick it up a few days later, unfortunately 40 miles from the garage the vehicle we were travelling in broke down, I rang Andrew from Sutton's on his mobile to explain our situation and Andrew kindly said he would pick us up, (an 80 mile round trip at '7pm' for him), so we could still pick the car up, rather than having to make the journey again) this we felt was 'Exceptional' service from Sutton's. The service we received from the family was, as far as we are concerned 'Outstanding'. The car we purchased needed 2 front door seals which were replaced, along with a Service for when we picked it up, I would like to think that after dealing with the family owned garage, should there be any other issues with the car within the 3 months warranty, they will also be dealt with. WELL WORTH A VISIT IF YOU ARE LOOKING FOR A CAR :-)

"wonderful service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been looking for a used car for a longtime. The service from the large dealerships left me feeling patronised and pressured into buying from them. The service I received from Sutton`s was excellent. I was supported and guided. Most importantly, listened to. The choice of cars professional service leads me to recommend them.

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"Not trustworthy"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I bought my car I was told if I pay £100 extra the dealership would send my car for a MOT and pay for any repairs. Off course, the MOT (also dodgy) told me that my car past the MOT without any concerns, I took my car in for a service one week later and was told that my brakes need replacing due to a sticking caliper. For some magical reason the MOT didn't pick up that my car brakes needs replacing or that my caliper was sticking. Sutton cars did pay for £100 towards new break pads but I was still stuck with paying for new calipers. Silly me to trust people to be honest and trustworthy!

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Dealership Information

Sutton Motor Service Ltd are a used car dealership based in Heath Charnock. Thye offer finance, part ex and they also buy cars for cash. If you have bought a vehicle from this dealership, please share your experience with us and leave a review.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews4.4 out of 5 stars — Rated Very Good
Excellent
11
Very Good
1
Average
0
Poor
2
Terrible
0

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  • Contact Information

    Address

    Sutton Motor Services Ltd
    Skew Bridge Garage Bolton Road
    Chorley
    Lancashire
    PR7 4BA

    Get in touch

    01257 482898
    https://www.suttonsuk.co.uk/

    Opening times

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    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sutton Motor Services Ltd

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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