Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


1 review from our car dealer reviews community
Leave a review for Sutton Motors
Leave a review

1 review from our car dealer reviews community

Leave a review for Sutton Motors
Leave a review
"Car needed new engine in 4 months"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Saab 93 Turbo Saloon from Sutton Motors in July 18. Just out of the 3 month warranty a misfire problem developed, effectively meaning it needed a new engine. As I‘d bought the car for my wife (putting the title in her name but buying on a credit card in MY name), the credit card companies would not uphold the 6 month consumer rights for goods not being up to standard. Sutton Motors were lucky to get away with it on that technicality. Naturally Sutton Motors were not interested and ignored subsequent communications. It would have been a waste of time taking them to court. Out of being unduly reasonable I had already spent a fair bit sorting out new tyres and the computer diagnostics which was time consuming and complicated. This was out of respect for Sutton Motors saying they had put in a new clutch. They had put something in, I don’t know exactly what as they never sent me the receipt I repeatedly asked them for. In retrospect I should have taken the car straight back to them and got a refund. Despite some other niggles with the car I was lucky that my mechanic eventually found a brand new engine out the box in January of 2019 for a good price. I’d spent 6k on the car, twice the 3k of the purchase price. Their website is misleading to say the least. Their stock is in dusty car park at the back of Hackbridge station in front of their workshop. There was nobody there when my wife and I arrived on either occasion, the workshop / concealed office was closed and all communications were by mobile phone. It was clear by their own admission they had not looked much, if at all at, at my Saab which we waited to be driven in from somewhere else. They let me drive back down the M25 with a nail in the back tyre. Thanks guys! The chap we dealt was stressed and struggling running around doing car sales from his café. To get hold of them on mobile phone was difficult though not impossible when they were interested in a sale. Sutton Motors did not have the integrity to contribute money towards my Saab needing a new engine within a few months of buying it from them! Unfortunately what goes around comes around. It’s a punt buying a second hand car. Get your own mechanic to check the car before buying and don’t put the title of the car in a name not on the credit card. I would avoid Sutton Motors based on my experience of them.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Sutton Motors is an Independent dealership that is based in Wallington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1 reviews1.2 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
0
Poor
1
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Sutton Motors
    London Road
    Wallington
    Greater London
    SM6 7BJ

    Get in touch

    07778830073
    https://www.suttonmotors.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    0%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sutton Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more