I very much wish I'd read the reviews below as clearly the only ones from real customers are accurate. I've had my car 2 weeks and it's broken down twice, they are refusing to refund my money (I won't accept a second repair) and the owner James is refusing to speak with me directly. I'm protected under the 30 day Consumer Act but they appear to believe they are above the law. Dave is beyond rude and cannot retain any information or return calls. I will continue to update as this progresses but as it stands I'm currently speaking with trading standards and other avenues to publicise this complaint. If you have complained about this company, expect to hear from me.

No problems with the motor and I am glad to be back on the road again, the process was swift and the sales guys were helpful. I would buy from them again most definitely.

I have owned my Ford Fiesta for 3 months from Swale Car Shop, The only issue that I had was a faulty stereo system in the car (which i should have checked prior to inspecting it), they replaced it with another one on that day and I am happy with the service they provided me with. I do not know why there are so many negative reviews in regards to this business as i saw no fault in their service!

just purchased a car from Swale car shop and agreed a px valuation on my car after they had looked it over.Collected my car from them in the morning and in the afternoon received a phone call from them that their was a problem with the gearbox on the car that I had px to them and they wanted me to pay and have it repaired I have refused to pay because they looked over my car and was px as seen.They got very abusive and threatening over the phone and are refusing to give me my 3 month warranty which I am entitled to.Hopefully I have not brought a duff car but would not deal with them again and have had their threntening behavior logged by the police in case their are any repercussions.

The first guy i saw just chucked me the keys i fell in love with this 1.4 polo needed a lil tlc but didnt look a big job so i paid a deposit and said can all the work be done by next week, yeah sure.So the following saturday i first saw dave looked like a proper car sales/business man. I checked the car over, everything looked okay bit of a mess thought they might have been busy.Its my first car and first time buying, when i said mate the windows dont go down to the onsite mechanic he said theres nothing he could do about it...and so did dave. Once it was signed for they didnt want too know.Later on the car conked out a roundabout. I took it to a proper well known mechanic where i live and he couldnt let me have the car back until i got some front brakes,he told me it would be a death trap to let me drive away.Also had too get a new cd player,fuses and then found out there are no speakers and all the cables are cut on the inside of the door. This was found out by a very expensive mechanics company called skinners of rye.Will be contacting the trading agency this week.just keep spending money i havent got they rip you off with out a care im 24 and very gutted!

My car needed lots of work doing on it only 1 month later even though they told me noise was lack of use. They will not get my recommendation.

I've just been in to Swale Car Shop and had a fantastic experience, Dave and Jimmy helped me find the right car that suited my requirements and got me a superb finance deal that saved me thousands that a online broker didn't! Definitely come down and see these guys if you're in the market for a quality used car. Adam Strood.

Purchased a 1st car for my son from Swale Car Shop. Very impressed with the service provided and helpfulness of the salesman as I am a single mother and was very wary about buying a car. THEY ONLY SELL THEM, THEY DONT MAKE THEM

Awful. Helpful when you buy a car but when itbgoes wrong they don't want to know. Rude and unhelpful and boss is permanently uncontactable. Dave the salesman is the rudest man I've met, won't even stop eating his lunch when you're making a complaint and just replies rudely with his mouth full! Already escalated with credit card company and gone to trading standards. AVOID AT ALL COSTS!