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I bought a car from Swandale in August after seeing it on Autotrader. The sales person Ricky was pushy. He said there was many people waiting to see the vehicle. It was an Audi old 56 plate. Hevsold the car for £1850. At the time I didnt realise this was very overpriced. The AC was not working. By the time I got home I realised the brakes were very noisy. The back windows didnt open. The car was vibrating. The stereo kept turning off and on like the wiring was faulty. I had the car seen and wasvtokd the brakes had not been fitted properly. And what was advertised as a ONE owner turned out to be FIVE previous owners which was on the log book. I complained and I was told I would get a part refund. After supplying my bank details they stopped responding. I understand they now run leicester car sales I have never been so disgusted at such customer service. I have taken the matter to Trading Standards. Please avoid at all costs.
I bought a Jaguar XE on the 30th of July from Swandale Motoring Group served by Ricky..sorted paperwork out almost immediately etc. Took the car home only to figure out the AC is not working..airbag light keeps coming on too. even since..I have been in an endless stream of conversations to get to sorted. I constantly have to keep sending texts..ringing..to which no answers. I keep getting sent by Ricky from one garage to the next and told they don't sort it. been 3 months now and we are absolutely sick of it. Now today I get told apparently it does not come under warranty..is there a list? I was not given that initially when buying the car..and haven't seen one as yet. Please do not buy. absolutely rubbish service and lack of communication. I regret every second of buying the car.
Daisy in response to Do NOT buy!
I had the same salesman. Absolutely disgraceful. Do contact trading standards. Total ripoff
Bought a VW Polo which had diesel leaking into the engine leading the engine to overheat and breakdown. Swandale did not want to know and were just rude. It has put me off buying from any small time dealer ever again.
Good deal closer, Swandale Motoring Group did what he said he would ,mot ed and sorted spare wheel out for me. Cleaned and ready for collection.
Car sold to me with coolant leak..service due they said it had been...missing parcel shelf told me to get one off Ebay said would refund..got one 80 pounds still no refund...1 months warranty..never again would I buy from Swandale Motoring Group.
Bought Audi A3 from Swandale Motoring Group , it was a very great experience for me , they guided everything including car home delivery at a very low cost instantly. Ricky is a very handful man with lots of passion and knowledge . Had lots of options to choose from. I highly recommend to visit them and find the car that you want within your buying range.
Swandale Motoring Group sold me a faulty car.
I bought a car from Swandale Motoring Group, a few things wrong which they promised to put right. I had to wait 4 months for the log book and this was after asking for it 8 times, No second key which they said they would sort out, i had to sort it and pay for it first (took months to get them to pay me) a part was missing from the bodywork which again they said they would sort out, again after months of toing and frowing i had to sort it and pay for it. (they did pay for it months after) they even asked me to leave there show room or they would call the police, go on then do it was my reply...they did not. Also after loads of text to them and loads of calls they would not speak to me so i had to travel 20 miles to confront them hence the threat to call the police. Trust me stay away from these very rude and unprofesional people.
Swandale Motoring Group would say anything you need to hear just to pay the deposit but if you change your mind, after you realize that are all lies, they will never refund your deposit. Shame.
Great experience of dealing with the guys at Swandale Motoring Group- they genuinely care about getting you the car you want, not just what then have in stock. Originally I went to see a motor, but decided it wasn't for me and the guys went through numerous other options and I in fact ended up buying a car that fit my brief perfectly but wasn't on general sale yet. It didn't stop there - they worked really hard to get my deal through and car ready against some very challenging timescales. Other garages wouldn't have done this. These boys will always be my car dealer of choice, and it is worth the 40 minute drive as you know you are buying with confidence. Great after sales support also. Billie and Ricky are exactly what you need when buying a car.
Swandale Motoring Group is an Independent dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Swandale Motoring Group
746A Melton Road
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