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It may sound a bit crazy that I travel to Wrexham Volkswagen to buy my cars when there is a Volkswagen in Liverpool, where I live... I wouldn't ever go anywhere else now to buy a car. When I first used Wrexham Volkswagen I dealt with Sion, since then I've always dealt with him every time. The customer service is outstanding, beyond belief. The aftercare is excellent, and the whole branch is just a pleasure to visit. I highly recommend this Wrexham Volkswagen and Swansway, as they look over this site.... Thank you for another fantastic purchase. See you again soon.
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Sharon from Wrexham Volkswagen in response to Wouldn't shop anywhere else
Good afternoon David , Thank you kindly for your 5 Star Review. We are delighted to hear that your customer journey with Sion was a happy, informative and we are thrilled to read that down to this amazing service you would not shop anywhere else. . Your comments are gratefully received and we will of course inform Sion of this fantastic review. Can we also take this opportunity of thanking you once again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group
Absolute no problems in recommending VW Wrexham to anybody thinking of buying a new car. The team are on hand to help, friendly, knowledgeable and very accommodating. Very pleased with the car and will be back in a year or two for a change! Thanks!
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Sharon from Wrexham Volkswagen in response to Spot on
Good afternoon , Thank you kindly for your 5 Star Review, we are very pleased to hear that the sales personnel were very helpful and knowledgeable and problems were quickly resolved. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
Sion couldn't have done anymore for me, he was excellent in every aspect and handled the sale professionally and politely. I purchased a VW Arteon and I'm over the moon with it, its a 22 plate car so still very new, and it for sure feels like a brand new car. I have gotten used to the car and how it drives and I enjoy every drive I make. I thank Sion for his excellent customer service and hassle-free approach.
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Sharon from Wrexham Volkswagen in response to Excellent customer service
Good afternoon Michael, Thank you kindly for your 5 Star Review, we are very pleased to hear that the Sion were was helpful and knowledgeable and we trust you are enjoying your Arteon. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future.
Honestly and truthfully the team down at Wrexham Volkswagen are great! Highly reliable and great all round. I am very much enjoying my Touran, its a great motor that does the job perfectly. Everything has been just as you would expect!
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Sharon from Wrexham Volkswagen in response to Everything you would expect
Good Morning Jamel, Thank you for your recent review. We are delighted to hear that you love your new VW Touran and that your customer journey with the team was attentive and informative. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Sharon - Swansway Motor Group
The car is running smoothly and everything is in perfect order. I find great joy in driving it as it's a delightful experience. A huge thank you to the dealership staff for their exemplary service. They were incredibly helpful, friendly, and went above and beyond to ensure customer satisfaction. Despite living in Essex and being unable to physically visit the dealership, we communicated through text messages. Glenn, in particular, was a fantastic help. He provided me with a video of the car before I made my decision, and his guidance throughout the entire process was invaluable. On the day of the purchase, he continued to assist me in a professional and friendly manner. I highly recommend this dealership to anyone searching for a car. The car itself was totally as described, if not better than advertised. The level of service provided by the staff exceeded my expectations, and I cannot recommend them highly enough.
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Sharon from Wrexham Volkswagen in response to Perfect service + Perfect Car
Good Morning Edward, Thank you for your recent review. We are delighted to hear that you chose our Wrexham VW dealership and that the level of service you received from Glenn was of a high standard. We will of course cascade these comments to him. It is lovely to hear that Glenn was able to find the perfect vehicle for you. Can we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
I have been a loyal customer of Wrexham Volkswagen for a number of years. The dealership is local, Sion always looks after me and knows me very well by now, the cars are always good value for money and really fun to drive. The was an issue with the finance and although, completely separate to Sion and the dealership there was lots of support from them to help me get it sorted. Another bliss experience with Wrexham Volkswagen and I love the car!
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Sharon from Wrexham Volkswagen in response to Blissful experience!
Good afternoon Gillian, Thank you for your recent review. We are delighted to hear that you are a loyal customer of Wrexham Volkswagen and that your customer journey with Sion and the team was attentive and informative. May we take this opportunity of thanking you for your custom and look forward to welcoming you back in the future. Jaime - Swansway Motor Group
I recently purchased a car from Wrexham Volkswagen and I'm delighted to say that everything is running smoothly since I left the dealership. The car is in excellent condition, and I couldn't be happier with my purchase. I understand that no one is perfect, and considering the distance between the dealership and my location in the south east, it was understandable that there were limitations on their ability to assist with delivery. Despite this minor frustration, I must highlight the great customer service I received. The communication throughout the entire process was exceptional, and the staff at Wrexham Volkswagen went above and beyond to ensure my needs were met. They even arranged for me to be picked up from the train station, which was greatly appreciated. Overall, my experience with Wrexham Volkswagen has been overwhelmingly positive. The car has proven to be worth every penny, and I am highly satisfied with my purchase.
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Sharon from Wrexham Volkswagen in response to A recommendable dealership
Good morning Danny, Thank you for your recent review. We are delighted to hear that you chose to travel to our Wrexham VW dealership and that the level of service you received from the team was of a high standard. We will of course cascade these comments to the team. We trust you are enjoying your new vehicle Can we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
My dad had a car of Wrexham Volkswagen a few years back an I was very impressed with how well Sion looked after my dad and how good he was at arranging and sorting everything. I went as I have had a Clio for my first car and wanted something a little more substantial to carry through my 2nd and 3rd year of driving. I settled on a VW Polo, it's a 1L Automatic so great on fuel and low insurance premiums. The car has been excellent so far and Sion was just as accommodating as he was with my dad.
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Sharon from Wrexham Volkswagen in response to Went looking for Sion, very pleased!
Good Afternoon Callan, Thank you kindly for your 5 Star Review, We are very pleased to hear that Sion was very helpful and knowledgeable and helped you and your dad find the perfect car. May we take this opportunity of thanking you once again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group
As a returning customer, I always expect a high level of service from Wrexham Volkswagen, once again I have not been disappointed. I wanted something a little bit bigger than my old Polo, the Tiago which Glenn showed me was perfect, Glenn was brilliant in getting me a good deal, showing me all the features of the car and making sure everything was to my liking. My only critique would be the stock availability wasn't as vast as I'd hoped for, however, supply chain has caused issues across the board and there isn't much that can be done to account for that.
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Jaime Rodgers from Wrexham Volkswagen in response to I will always use Wrexham Volkswagen!
Good Morning David, Thank you for your recent review. We are delighted to hear that you chose to return to our Wrexham VW dealership and that the level of service you received once again from Glenn was of a high standard. We will of course cascade these comments to him. As you are already aware stock availability is out of our control but we are delighted that Glenn was able to find the perfect vehicle for you. Can we take this opportunity of thanking you for your custom and we look forward to welcoming you back in the future. Jaime - Swansway Motor Group
I have had VW Tiguan and T-Rocs for a while.. With my son getting a little older and not needing his pram anymore, plus the cost of fuel now days I decided I would much prefer the slightly smaller T-Roc. Wrexham Volkswagen had a perfect one in stock, I love the colour, low millage and the interior was in such good condition. I have been back to Wrexham VW time and time again, we always deal with Shaun and he is always amazing, knows exactly what we are looking for and always finds me a perfect deal!
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Jaime Rodgers from Wrexham Volkswagen in response to Great!
Good Morning Maria, Thank you for your 5 Star Review. We are delighted to hear that you have once again chosen to return to Wrexham VW and that you have an amazing relationship with Shaun, we will of course inform Shaun of these great comments of which we are sure he will be delighted. May we take this opportunity of thanking you for your custom and we look forward to welcoming you back again in the future. Jaime - Swansway Motor Group
Wrexham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!
Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership
Excellent | 31 | |
Very Good | 2 | |
Average | 0 | |
Poor | 1 | |
Terrible | 2 |
Wrexham Volkswagen
Rhosddu Industrial Estate Main Road
Wrexham
Wrexham Principal Area
LL11 4YL
01978 503517
https://www.swanswaygarages.com/volkswagen/contact-us/wrexham/
Mon | 09.00 - 19.00 |
Tue | 09.00 - 19.00 |
Wed | 09.00 - 19.00 |
Thu | 09.00 - 19.00 |
Fri | 09.00 - 19.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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