42 reviews from our car dealer reviews community
Leave a review for Switch Car Group
Leave a review

42 reviews from our car dealer reviews community

Leave a review for Switch Car Group
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"Everything is fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything was fine at Switch Car Group. I brought a Volkswagen Tiguan and it is fine.

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Aftersales from Switch Car Group in response to Everything is fine

Thank you for the positive feedback - We're really glad to hear you're happy with your purchase, from everyone at Switch Car Group

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"Couldn’t ask for anything more"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

They were really helpful and down-to-earth people. They answered all my questions, and made me feel at ease when we took the car for a test drive. I have recommended them to a friend who is currently looking for a car.

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Aftersales from Switch Car Group in response to Couldn’t ask for anything more

Thank you for the positive feedback - We're really glad to hear you're happy with your purchase, from everyone at Switch Car Group

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"Brilliant customer service. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Purchased a Volvo V40 from Switch Car group and it has been good. I went for the V40 because it is bigger than my last car. The dealership was nice and clean, the customer service was brilliant, they were very polite. If this car doesn’t break, then I would go back to them again.

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Aftersales from Switch Car Group in response to Brilliant customer service.

Thank you for the positive feedback - We're really glad to hear you're happy with your purchase, from everyone at Switch Car Group

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"Smooth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The process was very smooth from start to finish

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Aftersales from Switch Car Group in response to Smooth

Thank you for the positive feedback - We're really glad to hear you're happy with your purchase, from everyone at Switch Car Group

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"Definitely rate the experience 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Mercedes has been pretty good. I initially saw it online on Autotrader and that was pretty much it.

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Aftersales from Switch Car Group in response to Definitely rate the experience 5 stars

Thank you for the positive feedback - We're really glad to hear you're happy with your purchase, from everyone at Switch Car Group

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"Five stars!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The BMW 2 series has been fine, no issue whatsoever.

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Aftersales from Switch Car Group in response to Five stars!

Thank you for the positive feedback - We're really glad to hear you're happy with your purchase, from everyone at Switch Car Group

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"Faultless process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Absolutely perfect

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Aftersales from Switch Car Group in response to Faultless process

Thank you for the positive feedback - We're really glad to hear you're happy with your purchase, from everyone at Switch Car Group

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"Tony was very good"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’ve had a couple of cars from them, and they’ve been good experiences! Tony who I dealt with when getting the Ford Transit, was good!

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Aftersales from Switch Car Group in response to Tony was very good

Thank you for the positive feedback - We're really glad to hear you're happy with your purchase, from everyone at Switch Car Group

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"Full marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

great experince!

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Aftersales from Switch Car Group in response to Full marks

Thank you for the positive feedback - We're really glad to hear you're happy with your purchase, from everyone at Switch Car Group

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"Awful!! Avoid at all costs"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Would avoid this place at all costs. The visor in my car was broken on the very day I collected it, and getting it sorted has been an absolute nightmare. Andy has been absolutely useless throughout the whole situation. He has been so unhelpful, shows very little interest in resolving the issue, and has made what should be a straightforward warranty repair into a complete headache. It genuinely feels like he just isn’t bothered once he’s got the sale. The car is covered by a six-month warranty, yet I’m having to chase for something that was faulty from the very first day I collected it. I’ve now been waiting over three weeks and still haven’t had a response or any proper resolution. The lack of communication, effort and customer service from Andy has been extremely disappointing. You would expect a bit of help and professionalism when buying a car, especially when something is broken from day one, but that clearly hasn’t been the case here. I shouldn’t have to keep chasing someone to get an issue sorted that isn’t my fault. Overall, an extremely frustrating experience, and based on how this has been handled, I would not recommend this place to anyone.

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Dealership Information

Welcome to Switch Car Group 

The Top Destination for Quality Used Cars in Liverpool

Switch Car Group brings together the same friendly faces and trusted experience that many local customers already know, now under a fresh new name. Our goal is simple: to make buying your next car an enjoyable, straightforward experience with honest advice and a wide choice of quality used vehicles.

The dealership previously known as Wavertree Car Centre now operates as Switch Car Group.

With around 200 vehicles available, you'll find everything from practical first cars and family favourites to premium models, all carefully selected to offer excellent value and reliability.

Flexible Financing Options

Finding the right finance should be just as easy as finding the right car. Our experienced team can help you explore a range of finance options, with solutions available for many different circumstances, including customers who may have experienced credit issues in the past.

If you've found a vehicle you love, speak to our team and we'll help you take the next step.

Part Exchange Services and Added Peace of Mind

Looking to upgrade? We welcome part exchange and offer competitive valuations to help make changing your car even easier. Many of our vehicles also come with warranty cover, giving you extra confidence every time you get behind the wheel.

Request your part exchange valuation today.

Serving Liverpool and Surrounding Areas

Based in Liverpool, Switch Car Group is proud to welcome customers from across Merseyside, including Widnes, Warrington, St Helens, the Wirral and North Wales. Whether you're visiting from nearby or travelling a little further afield, our team is here to help you find the right vehicle.

Why Choose Switch Car Group?

✔ Around 200 quality used vehicles in stock

✔ Friendly, knowledgeable team with years of industry experience

✔ Flexible finance options available

✔ Part exchange welcome

✔ Warranty available for added reassurance

✔ A fresh name with the same commitment to excellent customer service

Browse our latest used cars online or visit our Liverpool showroom to see what's currently in stock.

 

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
42 reviews4.7 out of 5 stars — Rated Excellent
Excellent
36
Very Good
5
Average
0
Poor
1
Terrible
0

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    Contact Information

    Address

    Switch Car Group
    19-21 High Street
    Wavertree
    Liverpool
    L15 8HE

    Get in touch

    0151 733 9999
    https://www.switchcargroup.co.uk/

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 20:00
    Wed 09:00 - 20:00
    Thu 09:00 - 20:00
    Fri 09:00 - 20:00
    Sat 10:00 - 17:00
    Sun 10:00 - 17:00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Switch Car Group

    Company Formed: XXXXXXXXXX
    Company Registration: 13508488
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: 964287
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: 422100174


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