I requested a price for PX on a Jaguar XKR-S and after my initial conversation, I never had a second call back from Sytner Nottingham and I even chased them. Obviously asked too many questions about the XKR-S. Don't buy it unless it has it the 165 point Jaguar inspection.

I bought a used D5; ALPINA from Sytner BMW Nottingham December 2018. My sales executive was Jake Geartrox I can honestly say that the experience was second to none that I have ever had for any purchase. The whole process from start to finish deserved a 5 star rating. He was polite professional knowledgeable about his product. From the test drive to receiving the car I was satisfied all the way. There was no sake pressure but advised as required. His help in every step was exceptional and exemplary. The whole experience was the most pleasant and satisfactory in all my years of car buying. Thanks Jake and Sytner.

This is a big thank you and recommendation for Max Nicklin at Sytner BMW in Nottingham, who went the extra mile and helped us find the right car for our son. No pushy sales talk, just straight forward advice and so much knowledge on all BMWs. "Ask for Max!".

What a pleasure it was to go to Sytner Nottingham BMW. Saw a used car on the website which was just what I wanted after searching other showrooms in Within a 50 mile radius of Sheffield. I telephoned the showroom and spoke to Ashley Wilkes who I would describe as a “Gentleman” he quickly made me feel a valued customer and invited me down to the Nottingham showroom to view the car and discuss a trade in. From the moment I walked into the showroom I felt comfortable and was treated extremely nicely by each person I met from the receptionist to the business manager. Ashley was able to arrange a deal to suit me needs and spent time in doing his best for me. Despite being the end of the month and many more expensive cars leaving these premises he treated me courteously and professionally and found time make general chat. I was sad to hear that this was his last day working for Sytners.

The Salesman Literally Disappeared. Unfortunately my experience was disappointing to say the least. I was visiting as a keen customer looking to purchase their next BMW. I was assigned to a salesman. He took down my details and we had an introductory conversation about the requirements vehicles I was interested in. I was hoping to be shown the difference between the vehicles, however, he did not suggest a tour and simply told me to walk around and take a look myself. It was evident that he was disinterested and unhelpful. He then proceeded to go to the back offices to retrieve a quote. He stated that he would be 5 minutes. After almost half an hour of waiting around at his desk, I decided to inform the secretary’s at the reception that I was leaving. he did not contact me to apologise. A very disappointing experience in comparison to the high standards of customers service I usually experience at other groups. Unfortunately your branch has not only lost a potential customer, but a person who will be letting others know not to take their business to this branch.