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25% Recommend
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4 reviews from our car dealer reviews community
Leave a review for Sytner Sheffield BMW
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Sytner Sheffield BMW
Leave a review
"Broke my car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my vehicle in for a service (front and read discs and pads) and MOT. Alongside the astonishingly high prices, my car has suddenly developed a large knocking noise when driving at low speeds. Obviously Sytner deny having anything to do with it, despite the noise only appearing directly after the service. They then tried charging £190 for diagnosis. Will be taking it elsewhere for a second opinion, and avoiding Sytner at all costs in the future.

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+0 Found this review helpful
"Fantastic experience facility and people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I read Google and Trustpilot reviews and so pleased I did as much more representative. That said my experience was so good I wanted to share it on here. Customer care best I have experienced, having used other dealers over the years. Facility worth a visit on its own! Very Civid safe.

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"Poor experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was interested in a Mercedes E220 yesterday which was for sale on Autotrader at £21400, they said it.a special price because it was a non franchise car to their usual BMW. I asked for a PX price and sent some photos as requested and was promised a price today. So today the price has gone up to £25000 stating an admin error as the reason. Surely a company as large as Sytner should not be making these errors.

"POOR BUSINESS CHOICE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

SOLD A DAMAGED CAR - To keep this brief I purchased a used car 4 years old. The previous owner had damaged the rear arch. The car was delivered to me with this damage. The retailer confirmed that they attempted to repair it previously (so not acceptable damage for a customer) They had the damage repaired and had to repaint the panel. Because they have had to repaint the car due to a issue at the point of sale I no longer wanted this car as im sure many others wouldn't its a matter of choice. Sytner BMW in Sheffield have refused to allow me to take the car back to them and confirmed that its acceptable to sell a car with collision damage to a customer. A very dissatisfied customer when they could have just took the car back and I would have purchased an alternative with them at the time. BMW UK AND BMWFIN are now investigating their reasoning why as the return request was made on the 2nd day of owning the car so within the 30 day period. I CAN RECOMMEND COOPER BMW & MARSHALL SHOULD YOU BE IN THE MARKET FOR ONE, unfortunately they did not have the car for me at the time. I will post copies of all emails later should anyone be interested in their very bullish responses.

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Dealership Information

Sytner Sheffield BMW is an Franchise dealership that is based in Sheffield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
3

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Contact Information

Address

Sytner Sheffield BMW
Brightside Way
Sheffield
South Yorkshire
S9 2RQ

Get in touch

0114 256 5900
https://www.sytner.co.uk/bmw/dealer-locator/sytner-sheffield/

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

25%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Sytner Sheffield BMW

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Directors: XXXXXXXXXX
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