Avoid TCS Group! Check out reviews of this place online. After I viewed and test drove the car I decided to put down a £100 'refundable' deposit to reserve it. In the following days I read the reviews of this place online and although the car seemed perfect I was put off from buying from here (I've been stung before). I phoned to get my money back and was told I needed to go back there in person to get my refund...he said that's what everyone always did. I asked could he not refund me over the phone as it was over half an hour's drive and not really convenient...he said he would look into it and contact his finance company and I should phone again tomorrow. When I phoned back he said the finance company were charging him £6 to take payment and £12 to refund it (card charges are now illegal) so I was going to get £70 of my deposit back!! The extra money was to cover his costs to re-advertise it the car! He said that the £30 would have been my approx fuel cost anyway...as if that justified it!