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8 reviews from our car dealer reviews community
Leave a review for The Auto Haus
Leave a review

8 reviews from our car dealer reviews community

Leave a review for The Auto Haus
Leave a review
"only Mercedes Tech ill use from now on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Better Service than Mercedes Coventry ! Autohaus actually answer the phone within a few rings. Took my E350 CDI Cabriolet V6 in for some work, suspecting it was the seals on the Mercedes Oil Cooler in the heart of the engine, that was causing a coolant leak. Thought the bill would have been collosal. However two hours later Darren was on the phone giving me a full diagnosis of the problem, that was the water pump spindle. Work done by a Mercedes trained technical engineer called Scott. Man knows his Merc's. Even noticed a problem with the start of the infamous Black Death on injector No1 closest to the bulkhead. Price was very competetive in comparison to Mercedes Coventry. Picked the car up with no leaks. No interior smell and MPG back in the 50's. I would highly recommend these engineers. Trustworthy, reliable and very affordable. Nice one Lads. And Jane.

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+0 Found this review helpful
"Fantastic! Definitely Recommend ✅"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took my car in today as I thought my break pads needed checking. I hadn’t used this garage before. On arrival Darren and the team seemed really friendly and took a look at the problem straight away. They then booked my car in and completed the work on the same day. The service was fantastic and superb value for money. Will definitely be using this garage in future! Thank you very much!

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+0 Found this review helpful
"Unprofessional and don’t get back to you"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took a BMW to the Auto Haus that possibly needed new injectors ... I told them this which was probably my downfall because they did install some secondhand ones without getting back to me with a price first which they had promised to do. That cost me nearly 500 pounds I then took it fir an MOT which it failed. I wasvtold by that garagetge engine was finished, phoned Autohouse back to discuss this, they disputed it. I took it to another place for an MOT they failed it too. Told Autohouse I now had a second opinion which stated that the engine was faulty too...The manager stated to get in the defenensive. Told him I was merely sharing this with him. At the same time I told them I was not happy with the recovery service he recommended Zaks Recovery Service they quote a price but then want more, the man stole 20 pounds out if my ashtray. First of all he denied it and then when I challenged him about it he said he would return it. Autohouse promisedto speak to Zak and replace me £20 ... still waiting fir the money ...and despite several phone calls again to Autohouse no response. A bunch of cowboys, thieves and liars... avoid at all cost....

"Honest and pleasant experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband and I had been looking for a Jaguar for a month when we came across one at The Auto Haus. We called Issak who gave us clear instructions on how to get to the garage. We quickly realised what an honest and pleasant man he was. We purchased the car and all purchase procedures were dealt with efficiently. All concerns and requests we made ie 12 months tax , checking tyres etc were dealt with swiftly including any telephone/text communications we had. We are very pleased with the car and the service. Will definitely purchase from this garage again.

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+4 Found this review helpful
"powalpow"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i went to auto haus last feb to look at an m sport bmw. i arranged in advance the viewing and they agreed to pick me up from the train station because i was travelling from far away. the car was great but in the end i didnt actually buy it because the 3 doors woulnd't have worked because of the kids. despite spending a long time with me and not actually getting the sale, they still were so kind to drop me back to the station and offer to help if i needed advice on buying/finding another.i called them up a few days later because they said they specialised in previously damaged vehicles and asked for some tips on looking at a few other damaged cars- these guys were so so knowledgable and really helped in making a decision. i suppose i can't tell you how their cars actually are but i can tell you they operate with integrity and class. something a lot of other dealers don't. thanks auto haus.really good guys.

"Ade"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from this family business.

"Graham"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A3 from them just before christmas and can honestly say I had a very very pleasant experience. Upon arrival I was greeted with a cup of tea and they even offered to buy me lunch from across the road. After around 2 months of owning the car one of the headlights went and they replaced it for free and still had the same great hospitality I was given when purchasing the car. I'd highly recommend these guys due to their ability to look after their customers regardless of whether they think they are going to make a sale. A* service from them, thank you Auto Haus.

"Grumpy Driver"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was sold a car with a full MOT that, 2 months down the line, was found to be unfit for purpose. Paid over £2000 for the vehicle that needed in excess of £2500 repairs. Paid on a credit card, therefore got a full refund. The seller suggested we were lying about the issues and wouldn't refund. The vehicle was inspected independently by the credit card company and all faults were confirmed and further faults found. The vehicle had to be scrapped. Have all paperwork to back this up.

Val Sithole in response to Grumpy Driver

Thanks for your honest review. My experience mirrors yours. I find it hard to understand how these people can do this to others. Vx

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Dealership Information

The Auto Haus is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
8 reviews4 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    The Auto Haus
    Walsgrave Road
    Coventry
    West Midlands
    CV2 4AX

    Get in touch

    http://www.theautohaus.co.uk

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About The Auto Haus

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