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8 reviews from our car dealer reviews community
Leave a review for The Bath Car Company
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8 reviews from our car dealer reviews community

Leave a review for The Bath Car Company
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"Just Another Dodgy Dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mini Cooper S from the Bath Car Company (Louie) and have nothing good to say about the company. I bought the car with a FCM issue (stupidly, I had not noticed the small warning light on the Mini dash!) and quickly contacted Louie to let him know. I then checked more thoroughly around the car and found all the tyre pressures were wildly out and that one of them needed repair urgently; it must have been blown up prior to the sale as it was flat by the time I got home! Thank God it did not blow out on the motorway! Within a week, the car also generated a grinding noise on the left hand side which required the caliper to be removed and replaced to rectify. All of this wasted both money and time and should have been rectified before purchase. The FCM was not such an easy or cheap fix and this is where most of the problems with Louie started; over the course of six months he dodged calls, made excuses and generally shirked all responsibility to put the car right. This has now cost me in excess of £400 and countless wasted hours trying to chased him. It is people like him that give used car dealerships a bad name. I would avoid this company at all costs in the future and advise everyone else to do the same.

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"Excellent customer service and attention"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Living in Aberdeen and having found an excellent example of a fairly rare and particular Alfa Romeo I’ve been looking for at The Bath Car Company, due to the distance involved, I was reluctant but forced to buy the car unseen and delivered. Not only did they do me a good deal on the purchase price, the customer service has been excellent. On delivery I found a technical fault with the car which on investigation turned out to be a design flaw. They ordered up the fairly expensive parts at their own cost and investigated the problem fully so that it will be properly fixed and the design problem removed. Like I said, excellent customer service especially considering the distances involved. Great to find a dealer that stands by you after the deal has been signed and sealed, a refreshing change from the norm!!! Highly recommended.

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"really good!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Audi from The Bath Car Company recently, the service i received was very good, the car was exactly as described and good value. there was a small issue but the dealership sorted it out straight away. I would recommend this dealership.

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"few issues but okay"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Audi A3 back in May. pretty good service and and the car was in reasonably good condition considering the price. I am having to have the brakes and the cam belt done and the car could have been cleaner but other that that its good. I would recommend this dealership.

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"Would recommend"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good overall, knowlegable team and good quality car for a good price. No issues at all!

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"kele16v"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No complaints here... People are more inclined to come here and leave a review when things have not gone well, or there has been a problem. Indeed, I had a problem with a car I bought - but at no point did the dealership walk away from any responsibility. There was acceptance, professionalism and they ensured that my concerns were resolved to my full satisfaction. I certainly never had a problem getting in contact or having mails or calls returned. Any dealership can be helpful and friendly when you are handing over your hard earned cash. The real test of any retailer or seller is when you have a problem. I can only say that in my case, things ended well. The selling style is very laid back to say the least. So if you want to buy you have to say so or just put in an offer and go from there.. I would buy here again.

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"Happy overall"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from the Bath Car Company In April and I am happy overall with my experience with them. The car had issues with the brakes and the glove box wouldn't open due to a fault with the central locking but everything was repaired free of charge before I collected the vehicle. I would gladly recommend this dealership they were very good. Excellent car and good value for money.

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"Pj"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found this dealer to provide a good vehicle , however I found him not contactable at all always having to chase him and he promised a car manual that was missing and never received !!

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Dealership Information

The Bath Car Company is an Independent dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews3.7 out of 5 stars — Rated Very Good
Excellent
3
Very Good
3
Average
1
Poor
0
Terrible
1

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  • Contact Information

    Address

    The Bath Car Company
    East Dundry Lane
    Bristol
    BS41 8NH

    Get in touch

    0117 9642196

    Opening times

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    Dealership Statistics

    75%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About The Bath Car Company

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    Premises Type: XXXXXXXXXX
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